Bossmacs Reviews 

I was VERY skeptical at first to mail my laptop for money. However, Bossmacs offered me a competitive price for my Macbook, so I took the chance.

I shipped the laptop and then about roughly 12 business days later he sent the payment. The terms and conditions said it would take 2-7 business days. When the payment didn't come initially in that window, I emailed and owner and he was very responsive each time and assured me there was just a delay.

This is a trustworthy company.

Bossmacs offered top price for my Mac and and they honoured the quote.

Boss Macs gave me a much better offer for my Mac mini than other company. Once they received the device, they processed the payment quickly and without any hassle. I highly recommend their service to anyone looking for a fair deal and prompt payout!

The price quoted was by far the highest price by any UK online company. The process was smooth , easy and pain free. They kept replying to all my emails within minutes and I even received the money for my MacBook Pro within 24 hrs after they had received it. In fact, it was paid the same day ! Do not use any other Apply buyer to sell your Apple computer devices online. AMAZING experience ! We can now pay our veterinary bill for the operation needed for our dog. Thank you Boss Mac !!

Bought a MacBook Pro 16 inch M1 Max for Boss Macs through Ebay.

The Speed of the delivery and Packaging was superb, well packaged with plenty or bubble wrap to stop any hard impacts, using UPS courier was an excellent choice to!

the description of the item was great, everything as described, the value was also excellent was was really close to other refurbishes out and in from Ebay.

Andy the gentlemen who served me was fast at responses with my questions, professional, helpful, efficient and polite.
I was also impressed with the 1 year warranty and eBay support for customers using Boss Macs. I can understand why there are so many positive and happy reviews from their customers (now one of them is me!)

I feel confident in recommending Boss Macs to anyone looking to purchased used and refurbished Macs!

Thank You.

I have contacted you numerous times by phone and email asking when I will be paid, with no response!

Very quick to issue a shipping label after accepting the quote and quick to process payment after the computer was received by Boss Macs. I appreciate all the communications during the process. Thank you!

I recently sold my Mac mini with Bossmacs and was impressed by their efficiency. They provided clear instructions and organised a fast courier collection. The payment matched the quoted amount, making the entire experience stress-free. Great service overall.

In an age where customer service can often fall by the wayside, it is refreshing to encounter a company that genuinely prioritises their customers' satisfaction. I recently had the pleasure of experiencing such exceptional service with Boss Macs.
What truly set this company apart was their willingness to go above and beyond.

In conclusion, I highly recommend this company for their outstanding customer service, professionalism and the prices are excellent.

Updated for clarity, prompted by Bossmacs flagging this review and attempting to have it taken down.

I bought a used MacBook Air through Bossmacs’s eBay page. The USB ports stopped working after 2 months and an examination of the device by Apple identified liquid damage as the culprit. Bossmacs refused my request for a refund and instead tried to take me down a repair route. They managed to wriggle out of the case I opened through eBay because I’d refused to send them the machine for repair, so I had no option but to settle for a machine without working USB ports.

I would strongly recommend against buying anything refurbished from this seller.

Although initially a bit hesitant to sell my Mac Studio on a third-party website, I was met with a lot of assurance from Bossmacs, who provided lots of information and support throughout the entire selling process.

I received a much better quote than what was offered to me by Apple's own trade-in, and there was minimal time between the date that Bossmacs arranged for the device to be collected by courier, and the date I received the full payment.

My payout was exactly the same as what was quoted originally, and this should always be the case for you as long as you provide an honest description of your device.

I highly recommend Bossmacs, and will be using them for any future Apple devices that I will sell.

Went to the usual CEX and others and the prices were terrible. Tried Boss Mac’s as their price was fair and a lot better than others. I was a bit weary of sending something so expensive off but they arrange a collection from UPS. They kept in contact and I was paid out in under a week. Definitely recommend. Thanks again :)

Really good experience - very quick to reply to emails, offered a great price, overall very easy to deal with and would highly recommend!

After deciding to sell my 16 inch MacBook Pro 2021 I looked at usual CEX and eBay and decided neither was giving me enough for such a quality laptop. I found Bossmacs who offered way in excess of CEX even on trade in so I pulled the trigger and sent it off to bossmacs . It wasn’t until I received my nice new shiny 2023 razor blade 15 inch and booted it up to find what a letdown the i7 13800h was man was it slow and the ssd I immediately regretted selling my MacBook that was instant at everything this was a £1500 windows laptop so why so slow ? It wasn’t for a windows machine but against a M1 Pro chip it simply can’t compete. I hurried to contact bossmacs who hadn’t received my laptop as was posted over a weekend (free of charge with UPS ) and asked if he could send the laptop straight back to me on arrival. I checked the website and was happy to pay the £25 to return the laptop. I was contacted very quickly and told they would send it back and waive the charge , it arrived back exactly as sent pristine . So happy with bossmacs and as I am now staying with apple I know where to get the best condition macs and the best service that’s Bossmacs !! Nice work 10/10

Rang late afternoon and spoke to them before buying and they were very helpful. Posted that day for me and arrived the following day by 11am. Very pleased with my new MacBook Pro, brand new and cheapest anywhere by far. Thank you. ☺️

Selling process was easy and price was fair, UPS pickup was a nice touch. Great Mac dealer.

Very quick in quoting! Easy shipping with UPS label. Dealt with very quickly aswell, whole process took around 1 week so very efficient!

Overall good experience, however slow testing and verification of the product.

Easily the best Mac reseller in the UK.

I was delayed in sending my MacBook Air to sell to them, but they sorted payment ASAP upon receipt and kept in regular contact.

Plus, they paid more than other buyers, so added bonus.

Thank You to BossMacs 🙏🙏

The MacBook Pro I bought from Bossmacs exceeded all expectations and arrived within a day of ordering. Questions I asked were answered by return and the price I paid for a virtually mint device was very competitive and lower than most other companies. I highly recommend Bossmacs. From one happy customer..