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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The organic cotton sets have stolen my heart! I’m so happy they’re now part of the permanent collection. I initially got the sweatpants and sports bra in one colour, but after feeling the fabric and... Toon meer

Beoordeeld met 5 van de 5 sterren

I absolutely love Bota’s activewear. Not only do they offer an amazing quality-to-price ratio, but their unique style truly sets them apart. Each piece perfectly blends functionality with elegance, so... Toon meer

Beoordeeld met 1 van de 5 sterren

Если бы не начала заниматься разработкой костюмов для спортивных занятий то я бы не увидела эту разницу. Эта компания берет у китайцев вещи за 5 -10 € и продает за 80 -90 100 €. Мне кажется это обман... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a fashion designer myself, this is excellent quality & value for money. Stunning look, I’ve had endless of compliments in my brown tracksuit bottoms & matching crop top- I love to wear these in the... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel
  2. ook in
  3. Activewear winkel
  4. Damesmodewinkel
  5. Herenmode

Geschreven door het bedrijf

Cotton. Redefined. Bota Official makes women’s activewear and loungewear in heavyweight organic cotton (95% organic cotton, 5% elastane), made for slow mornings, pilates and everything in between. Think leggings, sports bras, tops, tennis dresses and matching sets you’ll never want to take off, in sizes XS–XL. We’re an EU company based in Estonia, shipping worldwide from our warehouses in Germany, the UK, the US and China. Every message is answered by a real person within 24 hours: info@botaofficial.com


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

191 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 43% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,9

Alle reviews

(191)

57 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Never got the items

Never got the items, it says after 3,5 weeks that my items are still in transit…

15 maart 2024
Review zonder uitnodiging
Logo Bota

Antwoord van Bota

Hi Frederieke, we’re sorry this was your experience at the time. We know how frustrating long shipping delays can be. Since then, we’ve strengthened our logistics and improved delivery timelines to prevent this kind of situation from happening again.

If you haven’t already resolved this, feel free to reach out to info@botaofficial.com — we’re happy to take another look.

Warmly,
Team BOTA

Beoordeeld met 1 van de 5 sterren

This is a scam

This is a scam! Went to address stated, is actually house. Talked to 2 residents, no puppies there or in neighborhood. Bota Pom was in contact with me via web site even 45 mins after I said couldn't find home. Contacted police will follow up with them......

2 maart 2024
Review zonder uitnodiging
Logo Bota

Antwoord van Bota

Hi Sandy, it looks like this review may have been left for the wrong brand. We’re BOTA, a clothing label, and are not affiliated with “Bota Pom” or any pet-related business.

Wishing you all the best in resolving the situation.
Team BOTA

Beoordeeld met 1 van de 5 sterren

The clothes quality is super cheap

The clothes quality is super cheap, poor and overpriced!
You can buy from SHEIN or TEMU and get the same items for less than half of the price. I will never buy again !

23 februari 2024
Review zonder uitnodiging
Logo Bota

Antwoord van Bota

Hi Emilia, we're sorry to hear you felt that way back then. We’ve taken all the feedback seriously and, since that time, made big improvements across the board — from fabric selection to overall quality and fit.

If you're open to giving us another try, we’d love the chance to show you how far we’ve come. Feel free to reach out to info@botaofficial.com — we’re here and ready to prove it.

Warmly,
Team BOTA

Beoordeeld met 1 van de 5 sterren

I never got the product nor a refund

I never got the product nor a refund. The Bota customer service person had me going back and forward with the delivery service company to track my items. Delivery tracking info, still until this day, 2 months later, says it’s “in transit”

29 november 2023
Review zonder uitnodiging
Logo Bota

Antwoord van Bota

Hi Bielka, we're truly sorry to hear this was your experience. We understand how frustrating it must have been to deal with delayed tracking and back-and-forth communication.

While some time has passed, please know that we’ve worked hard to improve both our shipping reliability and customer support since then. If you ever choose to give us another chance, we’d love to offer a better experience.

Warmly,
Team BOTA

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience! The customer service was really helpful and friendly. The fabric and overall quality of the clothes genuinely impressed me. I bought a jumpsuit, leggings, and a sports bra, they all fit well and feel comfortable. Definitely recommend this shop for reliable activewear.

4 januari 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Low quality clothing

I ordered a black jumpsuit and received a brown one instead. The customer service was good in arranging a new shipment with the correct colour, however, the clothing is low quality. Cheap, thin material that doesn’t breath and has 0 compression.

4 december 2023
Review zonder uitnodiging
Logo Bota

Antwoord van Bota

Thank you for your honest feedback — and we're glad to hear our team was able to assist quickly with the colour mix-up. That said, we're genuinely sorry the material didn’t meet your expectations. We aim to find the right balance between softness, breathability, and structure, but we understand preferences can vary.

Your thoughts are valuable and will be shared with our product team as we continue improving. If there’s anything more we can do, feel free to reach out via info@botaofficial.com.

Warmly,
Team BOTA

Beoordeeld met 2 van de 5 sterren

I ordered items that took a very long…

I ordered items that took a very long time to arrive, about 3 weeks which is longer than their projected 14 day period. I ordered a basic 2 ribbed crop tops, one scoop neck clack crop top and jumpsuit.

However, they arrived with white branded lettering BOTA on the front of the clothes and back. This is not pictured anywhere, you think you are getting a plain black shirt, but you're not. It was most deceitful way of marketing ever. On top of that, store credit only. You will not get your money back. Don't waste your time you probably wont get when you see online.

12 november 2023
Review zonder uitnodiging
Logo Bota

Antwoord van Bota

Hi Lorelei, we're really sorry to hear that the pieces didn’t match what you expected — we understand how disappointing that can be. Some items in past collections featured minimal branding, and while we always aim for transparency, we recognise how important those small details are when making a purchase.

We also hear your concerns about the return policy and appreciate you sharing them. If you’d like us to take another look at your case, don’t hesitate to reach out to info@botaofficial.com with the subject “Trustpilot Follow-Up” — we’d love the chance to assist further.

Warm regards,
Team BOTA

Beoordeeld met 5 van de 5 sterren

Excellent customer service and experience

I had a lovely recent experience with Bota, there was a small misunderstanding with my order, I got in touch with the team and they were extremely fast with their replies and getting to help me.

Jesica from the customer service team resolved my issue straight away and was very kind throughout - their loungewear is also beautiful and good quality!

Thank you :)

27 oktober 2023
Review zonder uitnodiging

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