Bottle Reviews 7

Appalling company. Paid for two bottles, they delivered neither, they now ignore all emails or attempts to contact

The Good:
Bottle has undoubtedly been a critical element to the growth of my business.

1. The platform itself is tremendous, easy to understand and visually low-stress. They've thought of every single thing (half of which I don't often use!) to give business owners all the levers they need at their disposal. On the other side, the customer-facing UX is sleek, simple and frictionless: key aspects to streamline ordering. 

2. The team at Bottle is excellent. They're committed to helping their clients get the most out of the platform from a product perspective, but also from a business growth & professional perspective. I've been able to connect with meal prep services in different states and cities, share our experiences and learn about the things that are driving their successes. The Bottle team actually builds community. 

3. The Help Center & Tutorials are easy to navigate & understand. Only a couple times have I reached out tot he team to help me understand how to implement something I didn't yet know how to do — the other times I've been able to learn on my own through their tutorials. Super easy, and they've got everything covered. 

The Constructive: 
I find that some of the reports can be limited or restrictive. In other words, sometimes you can't pull super specific details; rather, you're limited to the types of report templates provided. I regularly have to reformat reports to have them be easier to read — they typically include lots of order numbers and information that I simply don't need (it's good to have if need be, but would be nice to do away with them if preferred). 

The desktop experience is 100% better than the mobile experience. Mobile is certainly usable and doable, and if you need something done in a pinch it works, but your best bet is on a computer. Could be helpful to have a truly made-for-mobile Bottle experience for the business owner. 

Bottle has simply made my life better. It saves me time, allows me to better communicate to my clients and helps build sales by allowing me multiple avenues to sell my products.

As a business owner in the meal delivery industry, Bottle has been an absolute game-changer for us. Since we implemented their system, our operations have become smoother, more efficient, and incredibly user-friendly for both our team and our customers. Before using Bottle, managing orders, deliveries, and customer preferences was a juggling act. Now, everything is centralized and streamlined. Their tools have allowed us to scale effortlessly while maintaining the quality and care our customers expect. We've seen measurable growth in our customer base and repeat orders since integrating their system. The customer support team at Bottle is phenomenal. They’ve been quick to address any questions and provide guidance during setup and beyond. It feels like having a partner genuinely invested in our success. It's clear they understand the unique challenges of the meal delivery industry, and they’ve built a product that anticipates our needs.

The best platform for growing your business! The ultimate best customer service, great user-friendly website, innovative, creative & always willing to help out with any growth opportunities & questions! Highly recommend!

Ive used bottle for about 3 years now. At the time I needed an ordering system that offered discounts and promotions for a meal prep company. Before using Bottle, most companies I used or researched only function for Restaurants. To have a company specifically designed for Meal Prep services has been a true blessing.

Bottle literally revolutionized my business and allowed me to grow it further and faster by allowing me to focus on the business and growing sales. A seamless platform that has freed up over 20 hours of work a week from how I was previously operating. Cost effective and maintains the personal customer interactions that are the core of our operation. The customer service is next level at every level. I cannot rave enough how much Bottle has transformed the meal prep game for my business.