Boxoffice Reviews 99

Technically clever. Singing excellent. Dancing energetic. But context and continuity struggled and there were no laughs. Where was the perceptive, mind-blowing comedy which made The Hitchhiker's Guide so special?
Ford's speedy, shouty delivery only worked some of the time to let us know what was happening, where we were. Why on Earth (or in the Galaxy) not feature The Guide, a talking book central to the tales, to guide the audience? Would've been so much better, and more in keeping with the original.
Some less familiar with the plot thought the Heart of Gold was a waiting room. No sense of being transported improbably, nor of Zaphod's role in it all (other than his supposed presidency).
Arrival on the Vogon ship was badly handled. What were the bays about? Lots of nothing happening until the inexplicable invasion of gospel singers. Marvin sadly incidental, insufficiently amplified. The story thread struggling, culminating in a noisy, flashy ending that had run out of ideas.
The best I can say about this pastiche of Douglas Adams' creative imagination is that it was Mostly Harmless.

This is Handel at his best. Perhaps not to everyone’s taste. It is not one of his most popular but very lyrical and it bounces along. This is a good production and the singing and the orchestral accompaniment are faultless. The staging is good.

This show is the best I’ve seen! We are from the US and have seen Phantom of the Opera at His Majesty’s Theater in London 3 times in the last 3 months. The cast is outstanding!

I have never laughed so much at a show. They were all amazing

I love London box office and my husband and I truly loved Othello starting Toby Jones. We recommend to anyone to run out and see it if you have any interest in Shakespeare or Toby Jones. He is a sinister Othello for sure.

Good music and artists. Kind of funny but outdated jokes and a lot of prejudices and insults that were not so funny. A bit too explicit with no finess unfortunately.

It was amazing! Great actors and a great Atmosphäre!

Booked the wrong venue by mistake yesterday. Included ticket protection so we could cancel right up to 24 hours before. Realised within 2 hours it was for London and not Mancheter so cancelled the tickets.
They said you can't have a refund here are some vouchers to London attractions. What use are those. No wonder there rating is so poor

Would absolutely not recommend this site. Bought two tickets for a show and never received confirmation. When I tried to contact them I was put through to a chat bot and received no communication from anyone. They messaged me a ‘reminder’ and it mentioned asking for help if needed. I texted ‘HELP’ as instructed, three times, got nothing. The only way I got my tickets was by calling the theatre, so if you’re in a similar situation, try that. Good luck if you bought with these people because it’s a JOURNEY trying to actually get your tickets.

On April 30th I booked a ticket to see Dance BC on Wednesday May 21 7:30 at Sadlers wells. I did not receive confirmation of my purchase. On May 1thinking that the order had not been successful for some reason, I booked again, again with no confirmation. The money for the 2 tickets was debited from my account on both days. This left a nasty taste in my mouth. Is this a scam? Is this a reputable company?

They are scammers
I bought two tickets on the 12th of February to see Fawlty Towers on the 22th of February. They never sent the tickets, and had to buy the tickets elsewhere. Please avoid buying any tickets from this company they are scammers.

I bought 2 tickets at £98 each for Richard II at the Bridge Theatre. I did not received any email confirmation of my booking or the tickets. However about a month later after carefully checking my email account, I was certain that I had not received any confirmation or tickets but the cost of the tickets had been charged to my bank account. After searching the Boxoffice website, I found an email address at which to contact them and give details of my order and complain that I had not been sent a confirmation. After reading a number of Trustpilot reviews from people who had paid for but not received tickets from Boxoffice, I was pleasantly surprised to receive an email from Boxoffice with a confirmation email of my booking. The email states that the tickets will be emailed to me two days before the performance and if not I can show my confirmation and pick them up at the theatre on the day of the performance.

Bought tickets for an upcoming show. Spent over £400 on tickets. Confirmation email never arrived, tickets never sent. Customer service a chat bot. Complete and utter scam. Avoid at all costs.

Contacted by email on day of show to advise main actor sick. Was offered a refund by completing a form via link. Initially the form was closed so had to seek help. Resent another link which worked. Completed and had notification advising would hear in next few days. I heard nothing. 4 emails later and I have heard nothing further and no refund. Have had to raise a dispute through the credit card company due to complete lack of contact. I would avoid this company at all costs, book through other providers. Definitely not professional or reputable !

Ordered a €200 theatre ticket and needed to change the date when my travel plans were changed (through no fault of my own). Customer service is a chat bot. I was able to submit my request for review, and received an email promising to send another email with instructions for exchanging my ticket. The subsequent email never arrived and my requests to resend it went unanswered. Theatres should know that they will lose customers if the only way to buy their tickets is through this unreliable forum.

I paid more than £200 for tickets for an opera at the Royal Opera House a month ago. Their confirmation has never arrived and their customer help on their web site is useless - they keep on saying they will send the confirmation email but none ever arrives. They have no phone number or office address. Boxoffice.co.uk appears to be a complete scam. Avoid.

I have managed to buy more tickets directly from the ROH but I have lost the £200+ I gave to boxoffice.co.uk

Do not trust this company. Bought tickets for a show. Arrived at theatre and refused entry. QR codes invalid. Almost impossible to contact. Still no refund or apology. Had to register a case with an outside adjudicator. Fingers crossed

How are they managing to have acccess when they don’t have available tickets . As per other comments no email sent to confirm. Payment taken .

Absolute scam,

You purchase the tickets then you never get a confirmation email or proof or purchase.

Contact their customer service who claim to have resent it but nothing ever comes through and then they just stop replying.

All of the negative reviews are exactly what happened. Stay well clear.

Like talking to a brick wall.
A simple politely phrased question takes two days and 5,6,7? emails to get the answer. Emails passed up and to deputy head and actual head of customers services with still no answer.