Brace-Yourself Reviews 

Couldn't believe I got personal replies from this company when I needed a speedy delivery. But I did, they were effective, and my delivery arrived just when I needed it! So rare... Thanks, guys.

The team at Brace Yourself provide an honest, friendly approach to your shopping experience and the quality of their products are amazing. I recently ordered an Incrediwear knee brace to aid my running which feels comfortable, robust and offers an interesting cooling effect when the knee is active. Pleasure to shop here.

Unfortunately the product didn't work for me but a refund was processed quickly without any fuss. Thank you Jeff

We began with the Incrediwear knee supports, which are noticeably “Incredible” and moved on to try the back support. Decided we needed something sturdier and before we had even sent the support back the Incrediwear back brace was on its way. Incredible and creditable customer service of the highest order. Jeff,
You’re a star!

The service from this company is excellent. Good communications. Great delivery times and speedy reply to an email sent regarding a change to an order already placed.
Can definitely recommend using them.
Top marks to Jeff.

Customer Service WOW so Good, Jeff was so so amazing and helpful, are rare gem of a company I will not use anyone else now

After a small manufacturing defect on my order, a replacement was sent immediately and I received it the following day. Fantastic customer service and the product has made a huge change to the level at which I can excercise after I tore the meniscus in my knee.
I was very impressed with the product and the customer support.

Helpful client service team and high quality products. Also quick delivery.

Unbelievable service level from Brace-Yourself.
Knee sleeve arrived 26hrs after placing order, at no extra charge !!!
Jeff, very friendly and helpful.
They will be without doubt the first people I go to should I need anything similar in the future.

Customer service was exceptional, Jeff was very helpful throughout.

And the product is great too (incrediwear knee sleeve).

Will defiantly use again.

Excellent service. I highly recommend using Brace Yourself. I ordered 2 Genu Train S knee braces, which arrived in a timely manner. After I found out that one of the braces was stretched, I contacted the company via email and received the response immediately. I was sent an another brace which arrived within 48h of my original query! Fantastic customer service and speedy delivery. Thank you Jeff 😊

Great customer service, rapid delivery, quality product and amazing communication.
Jeff was most helpful supplying an arm sling for my wife after the hospital gave her the wrong size. This latest design of the same hospital issue, has a broader neck strap and is far more comfortable.
Thanks Jeff we will buy from Brace-Yourself again and spread the recommendation.

Jeff from Brace-Yourself contacted me out of the blue regarding an issue I had with another company and resolved it within minutes of me responding to his email, after not hearing from the other company for over a week!

His kindness made my day and has earned them a customer for life; I can't recommend them enough!
Many thanks!!

I highly rate businesses that have truly good customer service when there’s an issue, and the service from Jeff at Brace Yourself was the best I’ve ever had in all my years (over 50).

He responded to my email within the hour, kept me informed about what would be next while he contacted the maker of the item (Sissel Sitfit) and quickly contacted me again to inform me a replacement was being dispatched immediately to arrive the next day.

He kept me abreast of the delivery progress and checked that it had arrived in good order.

Every one of his emails was a delight - which is a rare thing when sorting things out these days. His level of service is a credit to the business, it’s wonderful to deal with someone that responds as a human being who cares.

This, along with a good product, is what builds strong loyalty to a business. I have recommended them multiple times now and will continue to do so.

Excellent customer service, Jeff was really helpful in getting a replacement for a heel raiser. He was quick in responding to e-mails and coming up with a solution.

Amazing customer service! Having been let down by the manufacturer, Bauerfeind, I called Brace-Yourself at 2:30 and the knee support was delivered at 10:30 the next morning. The gentleman was very helpful on the 'phone when I explained the trouble I was having with Bauerfeind, he checked the item was on the shelf and I received notification of despatch within 10 mins of placing the order online. Thank you very much. Would give 10 stars if I could 😊

We can't thank Jeff enough for his exemplary support with our GenuTrain knee brace order. We had just two weeks to go before a holiday to the Orlando theme parks, so the brace was vital. Although out-of-stock, Jeff monitored the delivery from the manufacturer in Germany and kept us informed every step of the way. When he was let down by the UK distributor, he arranged a next day delivery to Brace-Yourself and an immediate turn-around with another next day delivery to arrive here in the nick of time. Jeff certainly went above and beyond the call of duty to ensure we had the brace in time. We would not hesitate to use this company again. A real pleasure to deal with.

Great service sorting out orthopaedic support for my Mum. Very informative website and good range of products. Superb packaging and speedy delivery

I am a 61 year-old in initial training for a half marathon. My right knee has become swollen and limited in movement. The Incrediwear Knee Sleeve feels very comfortable and supportive and has dramatically reduced the swelling.
Five Stars!!

Fast delivery after order, unfortunately I had chosen the wrong size for me, very happy with the quality of the product though. I returned but there was a delay with the delivery which customer services sorted out immediately and my refund was immediate. I wish more suppliers could be of such high standard! Thank you Brace Yourself!