Placed an order and accidentally clicked pay via shop as I was logged in instead of putting discount code in. I emailed and WhatsApped straight away to cancel order placed by mistake and they told me... Toon meer
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Lees wat reviewers zeggen
Questa volta, TUTTO PERFETTO! Pacco arrivato non abbottato, ordine eseguito domenica pomeriggio, tutti i capi arrivati oggi, martedì. Rimborso effettuati dei capi non consegnati nel precedente ordin... Toon meer
Bedrijf heeft geantwoord
Strepitosi… Non li conoscevo e sono rimasta piacevolmente sorpresa e soddisfatta: spedizione il giorno successivo, traking preciso ed in tempo reale… oltre al packaging eccezionale che offre la bors... Toon meer
Bedrijf heeft geantwoord
Ho acquistato qualche giorno fa, precisamente 2. Una shirt dsquared2 . Bellissima e spedizione velocissimaa. Prezzi super e davvero carino il 10% di sconto benvenuto. Molto utile, inoltre bellissimo i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Brave Kid is a leader in the product research and development, manufacture and distribution of high-end children’s ready-to-wear and accessories collections. Its portfolio of licensed brands currently includes Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s line. Thanks to its unique know-how, leveraging on a 30-year experience in the sector, Brave Kid perfectly interprets designers and brands’ unique visions translating them into exciting, impeccably executed collections for international boys and girls. bravekid.com was launched in 2021, marking the company’s debut in the direct-to-consumer e-commerce arena. The ultimate expression of the company’s innovative consumer-centric vision, the online store offers an exceptional curation of kid’s products from the high-profile brands in the Brave Kid’s portfolio, including Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s collections, as well exclusive designer’ collaborations. An automated warehouse guarantees an impeccable service thanks to quick and efficient inbound and outbound logistics, ensuring fast and in-time deliveries.
Contactgegevens
Via Fosse, 36063, Marostica, Italië
- +393666184270
- customercare@bravekid.com
- bravekid.com
3,9
Goed
111 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nobody has even responded to me in…
Nobody has even responded to me in regards to my issue after sending me the wrong item!
5 februari 2024
Review zonder uitnodiging
Still waiting for items I’ve paid for…
Still waiting for items I’ve paid for and paid 11 delivery to not receive it t-shirt nearly 40 needed it for my kid to go to a event which has already been
10 februari 2024
Review zonder uitnodiging
Antwoord van Brave Kid
Hey Brave, we have contacted you privately! Sincerely, the Brave Kid Team.
Buongiorno do cinque stelle per…
Buongiorno do cinque stelle per L’assorbimento del negozio, è dei prezzi.. soprattutto in saldo. Da quando ho scoperto che ho la taglia da ragazzo 16yr 17yr.. . Ci vado a nozze costa la metà a prezzo pieno è un quarto in saldo!! la qualità è la stessa sia bambino che adulto!! Però come tutti si sono fatti furbi !! Prima Made in italy, adesso Made in Cina .. ma tocca in tutti i settori meno costi di produzione Io amo l’ho stile dsquared2!! Ma il prezzo da adulto è in accessibile senza saldi!! Dsquared ha fatto la furbata, vi spiego. Praticamente veste da 6 mesi fino a cinquant’anni.. è oltre dipende dalla persona da quando si sente giovane!! Ripeto dsquared è geniale!! Adesso ho capito perché nel 2023 anno fatturato 280,000 milioni di euro!!BRAVI BRAVE KID È COMPLIMENTI A DSQUARED!!
7 februari 2024
Review zonder uitnodiging
Perfect size fast delivery great price
26 januari 2024
Antwoord van Brave Kid
Hey Brave, thanks for your kind review and hope to see you again soon! The Brave Kid Team
I didn’t receive my package and I emailed u guys…
I did receive my package and I already emailed u guys back.
25 januari 2024
Antwoord van Brave Kid
Dear Fannie,
we are sorry to hear about your negative experience.
As per our email, your parcel has been successfully delivered to the given address.
We remain at your disposal for any further assistance.
Best regards,
Customer Service Team
Massima serietà e attenzione nei confronti del cliente
Ho acquistato un articolo difettoso ed ho subito comunicato l'accaduto. Il servizio clienti è stato subito disponibile e celere nella risposta. Mi è stato inviato un nuovo articolo in sostituzione.
Rivenditore consigliato
12 januari 2024
Review zonder uitnodiging
Antwoord van Brave Kid
Buongiorno, grazie per la gentile recensione. Siamo contenti tu sia soddisfatta e speriamo di rivederti presto, BRAVE KID team.
Great service and goods
I ordered over the Christmas period and received my order in timely manner. My order came which but was too big so I reordered and received my goods and my refund via pay pal within two day.
I would definitely recommend 5 star service
19 december 2023
Review zonder uitnodiging
Antwoord van Brave Kid
Hey Brave, thanks for your kind review. We wish you a happy new year and hope to see you again soon! The Brave Kid Team
The inside of the shoe is coming up a…
The inside of the shoe is coming up a little bit I was wonder if I could get some of my money back
27 december 2023
Antwoord van Brave Kid
Hey Brave, Brave Kid is committed to the highest quality standards and we offers our customers free returns. We have contacted you privately. Thanks!
Order came very quickly within…
Order came very quickly within purchasing,packaging was very nice & the hoodie was perfect.
29 december 2023
Review zonder uitnodiging
Antwoord van Brave Kid
Hey Brave, thanks a lot for your kind review. We wish you a happy new year and hope to see you again soon! The Brave Kid Team
Ottimo
Pacco ricevuto velocemente, il regalo é stato super apprezzato. Ho avuto un dubbio sulla taglia da acquistare è il servizio clienti é stato di grande aiuto!
Acquisterò ancora.
14 december 2023
Review zonder uitnodiging
Antwoord van Brave Kid
Buongiorno, grazie per la gentile recensione. Siamo contenti tu sia soddisfatta e speriamo di rivederti presto, BRAVE KID team.
Everything was dealt with easily. Good customer service in place 👍
Everything was dealt with easily
28 november 2023
Review zonder uitnodiging
Antwoord van Brave Kid
Hey Brave, thanks for the nice review. We hope to see you again soon, the Brave Kid Team!
Very efficient and I received my parcel…
Very efficient and I received my parcel earlier than the designated delivery time. Bravo
24 november 2023
Review zonder uitnodiging
Antwoord van Brave Kid
Hey Brave, we are so glad you had a good experience with us! Thank you for your review and we hope to see you again soon. Welcome to our world, the Brave Kid Team.
Great customer service I made a mistake on my order …
Great customer service I made a mistake on my shipping address and it was fixed fast and my order was not delayed
21 november 2023
Review zonder uitnodiging
Antwoord van Brave Kid
Hey Brave, thanks for the review! We hope this good experience can be the first of many. Welcome to our world, the Brave Kid Team.
everything came like it was supposed to
30 oktober 2023
Antwoord van Brave Kid
Good morning, thank you for your review. We are glad you had a good experience. We hope to see you back in our world soon!
Servizio eccellente
Servizio eccellente, veloce e puntuale, facilmente tracciabile, imballaggio perfetto
2 november 2023
Review zonder uitnodiging
Antwoord van Brave Kid
Buongiorno, grazie per la gentile recensione. Siamo contenti tu sia soddisfatta e speriamo di rivederti presto, BRAVE KID team.
Andrea went above and beyond to assist…
Andrea went above and beyond to assist with my problem and solved it in a timely manner.
18 oktober 2023
Review zonder uitnodiging
Antwoord van Brave Kid
Good morning! Thank you for your review. We are glad that you had a good experience with us. We hope to see you again soon, BRAVE KID Team.
Merci beaucoup!👌
24 oktober 2023
Review zonder uitnodiging
Antwoord van Brave Kid
Bonjour Olga, merci pour votre commentaire et bienvenue dans notre monde. A bientôt, l'équipe BRAVE KID
Mi sono trovata molto bene
Mi sono trovata molto bene . Prodotti di qualita' . Servizio clienti ottimo e spedizioni veloci
28 september 2023
Antwoord van Brave Kid
Grazie della recensione e benvenuta nel nostro mondo. Ci auguriamo di rivederti presto, BRAVE KID team.
This site completely misrepresented…
This site completely misrepresented their forced express shipping 1 to 2 days at $24 dollars for a belt. Ordered on Friday and delivered on Wednesday! Buyer beware!!
4 oktober 2023
Review zonder uitnodiging
Antwoord van Brave Kid
Dear Patricia, we apologize for the inconvenience.
As mentioned during checkout, Brave Kid offers express shipping in 1-2 days, excluding up to 2 business days to process the order. Kindly note that we ship from Italy and you should consider the time zone difference.
We look forward to seeing you soon at our store always remaining ready to help you.
Thank you, BRAVEKID team.
TOP EXPERIENCE
Questa volta, TUTTO PERFETTO!
Pacco arrivato non abbottato, ordine eseguito domenica pomeriggio, tutti i capi arrivati oggi, martedì.
Rimborso effettuati dei capi non consegnati nel precedente ordine:hanno risolto una situazione spiacevole in poco tempo. TOP. Marzia Baldi
19 september 2023
Review zonder uitnodiging
Antwoord van Brave Kid
Grazie mille per la sua recensione! La ringraziamo nuovamente per la fiducia affidataci nel riacquistare sul nostro sito! Speriamo possa tornare presto a fare acquisti con noi. BRAVE KID team
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