ho ordinato il 26 agosto le scarpe roccia, arrivate dopo quasi un mese ma va bene, il problema risale alla qualità del ca della scarpa. box bella ma la scarpa completamente diversa dalla foto, il musc... Toon meer
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I ordered from this store on August 17th. If I had not reached out to them about my order I would’ve have never known that the product I purchased was on back order. The insanely crazy part for me is... Toon meer
Do not buy from here, I ordered from here before and they were pretty fast. Nowadays you might as well throw your money away. They don’t answer emails or send shipping information. I order a pair of j... Toon meer
Same as everyone else. Ordered shoes, site stating they are ready to ship and will be sent out immediately upon ordering. No shoes, no refund. All email responses from the company are generic, “item w... Toon meer
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They deserve no star…
They deserve no star…
They clearly say ‘Please allow 2-3 business days for your order to be processed and an additional 5-7 business days for delivery’ and swear to god they never send. How could this kind of company live? As the others say, they keep saying it will dispatch shortly, there is nothing to hold your purchase, your order is confirmed etc etc, and 2 months, nothing… if I wrote another email they would still say the same thing for sure. I am waiting a little longer then I will claim a fraud to PayPal. I really wished I hadn’t come across them and they are one of the biggest reasons why I quit using instagram.
P.S.
Even though they said they would despatch my purchase which had been ordered on 25th Oct, they never showed any sign of despatch at 5th Dec so I escalated my claim to PayPal so they tried to contact them they never responded, and ending up in PayPal giving me a refund. Really no response even though they have been doing marketing on instagram and emails. Cannot believe it PayPal should now know they are a fraud account.
Wish I can do no stars they do not…
Wish I can do no stars they do not deliver your package at a timely manner I’ve been back & forth thru email for the past 2 months about my package & they kept saying it’ll be shipped out shortly. Now mind you first time buying here & I use to see on instagram a lot but really they possibly can be a scam . Wouldn’t trust or purchase from here EVER!
NO STAR!!
NO STAR!!!
I wish I can post pictures of the email thread which seems to be ai.. seeing as u keep getting same message over and over.. long story short they advertise a time frame for shipping and the product never comes as you email you get this run around about how it should send shortly and it never comes.. its a vicious cycle.. regardless of the ai email responses I threatened to expose them publicly in which I’m still going to do is been months since I placed order.. still nothing.. I suggest you avoid this company at all costs and if you’ve been scammed by them go to their instagram and comment everyday and under the influencers they collaborate with about how they are a SCAM that doesn’t send the product.
SCAM
I wish I could give them no stars. Horrible company. Scam!! Take your money without sending product. When reached out to customer service several times, I got the same letter back stating will ship shortly. DO NOT BUY FROM THEM!!!
One of the worst companies to buy from
One of the worst companies to buy from. 3 months in, and order still has not shipped.
SCAM - DO NOT BUY FROM THEM
I ordered a pair of clogs in August that were advertised as "ready to ship," but they were never sent. When I followed up in early October, customer service promised the order would ship as soon as possible. Now it's November, and I still don’t have them. I requested a refund due to the unreasonable delay, but they refused. This experience has been extremely frustrating, and I’ll never do business with them again. Avoid this company.
Never send the shoes
Never send the shoes, even after multiple mails. They keep saying they’ll send them if they’re ready to ship but don’t hold up their promises. No shoes seen
False information on the website and 0 accommodation
I ordered a gift for my friend who lives overseas and came to visit me. I had two and a half weeks before he leaves, so I figured I’ll have enough time to get it. I ordered it on 10/15. On 10/26 the order hadn’t even been shipped. I emailed the company to cancel the order and get a refund since the item will not be delivered on time. They refuse to accommodate and kept sending me general emails on how they can’t cancel the order once it’s been processed for fulfillment. In one email they finally confirmed that the order hasn’t been fulfilled and will be shipped out at the beginning of November and still refused to cancel it, even though it’s clearly not even processed.
On the website they claim that every item is in stock and ready to ship, clearly it is not true; they also claim that the max time to receive the order from the day you place it is 14 days. It’s not true as well. They don’t stand by what they state on their website although they don’t take a step away from their cancellation policy which doesn’t allow any cancellations ever.
Very disappointed.
Terrible site
Terrible site, sizing is wrong, refuse to exchange size or return. Terrible customer service
Don’t waste your money
No return policy
First experience and all ok.
First experience and all ok.
From us to switzerland (no pronlem with apc) i love the product very cool
DO NOT BUY FROM THESE SCAM ARTISTS
DO NOT BUY FROM THESE SCAM ARTISTS. I order a pair of slippers in March and haven't received them, it's now almost June.
Bravest cappuccino slippers
Ho ordinato un paio di slippers comprate avendo visto il colore cappuccino mi sono arrivate marroni scure , niente reso , niente rimborso , a casa mia si chiama TRUFFA
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