DO NOT BUY FROM THIS BRAND
DO NOT BUY FROM THIS BRAND! The manufacturer is in China, and the quality and customer service is horrible! I purchased a tea kettle on sale for $40 (original price was almost $80). It took almost 2 weeks to arrive and then the quality was so cheap, like tin, and the handle was loose. There is no phone # to call for customer service, only a form on their website and an email address. I filled out the form and emailed them describing the issue and got an auto-reply that I'd get a response w/i 48 hours. The next email I got was a cryptic "This case is closed." Luckily, I was able to dispute the charge with Amex, who will deal with them from this point onward. But save yourself the hassle and DO NOT PURCHASE ANYTHING FROM THEM.




