disappointed with this service
I am extremely disappointed with this service.
I sent a payment from my personal bank account to my account under the same name, yet the funds have still not been credited. Despite providing all the required transaction details and reference, there has been no clear explanation or resolution.
The delay has been frustrating and stressful, especially given the lack of meaningful communication or urgency in resolving the issue. My money is effectively stuck with no proper update or timeline provided.
I am now forced to escalate the matter further and consider formal action if the situation is not resolved quickly. I would advise others to be cautious until there is a clear improvement in how payments and customer support are handled.






