I am a Sydney based Broker and recently assisted a client with our first Bridging loan. What an amazing experience dealing with everyone at Bridgit has been. Special mention to the assessor on the... Toon meer
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Lees wat reviewers zeggen
I’d like to share my appreciation for the outstanding support from Patrick Zhou in the Finsure Loans Bridge Credit Team. Patrick was incredibly patient and professional in reworking a complex bri... Toon meer
When 'another' Bridging Loan Provider completely "screwed-up" a perfectly good Bridging Loan Transaction and left us with minimal time in which to complete, Bridgit stepped-up in all facets of the pro... Toon meer
Bedrijf heeft geantwoord
Bridgit's communication was excellent. The BDM was on top of everything and emailed back answers or phoned or forwarded emails to areas that would assist. It is so good to work with lenders that c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bridgit exists to help Australian homeowners unlock their property wealth. Since their launch in 2021, Bridgit have empowered thousands of Aussie's with financial flexibility and freedom by unlocking their property equity and helping them to progress in life. Their mission is to revolutionise bridging loans, making them more accessible and a first choice for buying property. Their technology enables a 5-minute online application, 24-hour approval, and no monthly repayments, allowing you to focus on finding your perfect home. Bridgit is committed to giving hardworking Australians the opportunity to move forward without holdbacks.
Contactgegevens
Grace House, Level 1, 279 Clarence St, 2000, Sydney, Australië
- 1300141161
- hello@bridgit.com.au
- bridgit.com.au
4,5
Uitstekend
145 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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My dealing with Bridgit
This is the first time I have dealt with Bridgit, I have found them easy to deal with, they give clear instructions using every day language I can understand. Unfortunately there was one instance where I had to send them an email as I thought I had signed the mortgage documents incorrectly. They didn’t answer me so I had to contact my mortgage broker who answered my question. This was the only negative I encountered
24 januari 2024
Antwoord van Bridgit
Hi Margaret- Thank you for your positive feedback. We are ecstatic that we have provided a stress-free service for yourself thus far and we will endeavour to continue this excellence along the process.
Your feedback is very important to our process improvement and we always strive to make sure all relevant information is provided to our clients.
Great Team.
During the stressful times of obtaining Finance, the BRIDGIT Team came to the fore. We are most grateful for their advice and support.
15 januari 2024
Antwoord van Bridgit
Hi MTW - Thank you for your feedback. We are delighted that the team could assist in making your situation as stress-free as possible.
BRIDGIT Team are A-OK
During the stressful times of obtaining Finance, the BRIDGIT Team came to the fore. We are most grateful for their advice and support.
15 januari 2024
Antwoord van Bridgit
Hi DJW - Thank you for your feedback. We are delighted that the team could assist in making your situation as stress-free as possible.
I have found the entire team at Bridgit…
I have found the entire team at Bridgit helpful and courteous at all times and have no hesitation in recommending them
12 december 2023
Antwoord van Bridgit
Hi Peter - Thank you for the positive review. We are delighted to hear about your experience with our team!
Application L67119
George, Tom & Andrew were very professional, helpful & followed up in a timely manner on all my questions. A pleasure to do business with and guided me through what was a stressful situation for me. I will certainly be recommending you to my network who may require a bridge.
The only matter that I believe you should address is communicating your fee structure in a more transparent manner. The manner in which you rebate upfront fees is not clear and difficult to follow. All the best to you in scaling Bridgit in 2024 & beyond.
12 december 2023
Antwoord van Bridgit
Hi Richard - Thank you for taking the time to leave your positive feedback. We are thrilled to hear about your experience with the team and we are glad that all the team members involved could bring you an enjoyable and stress-free experience.
Your feedback is very important to us and we always strive to make sure our process is clear and easy to follow.
The team at Bridgit were remarkably talented …
The team at Bridgit were remarkably talented and understands the pressing issues the situation demands. They are geared to manage the pressure and quick delivery which is the game changer for quick rapid solutions.
I cannot thank them enough for stepping up to a life saving situations for customer.
29 november 2023
Antwoord van Bridgit
Hi Jehan - Thank you for your review! It's great to hear that the team was able to support you and your clients with a fast turnaround time. We are so glad we were able to help.
We are so happy we chose Bridgit
We are so happy we chose Bridgit, over a bank. Tom, George and Ken assisted us all the way. They explained everything and made the process easy and stress free. The process was extremely quick and easy. We cannot recommend Bridgit highly enough.
17 november 2023
Antwoord van Bridgit
Hi Felicity - Thanks so much for taking the time to leave a 5 star review and recommendation! It's great to hear about your experience with us. I'll be sure to pass this feedback onto Tom and Ken. - George
The service we received was so…
The service we received was so courteous,efficient ,helpful and professional thanking you very much
6 november 2023
Antwoord van Bridgit
Hi Arthur - We appreciate your time in leaving a review! We are delighted to hear that your experience with us was positive
kept in constant communication…
kept in constant communication throughout the process and explained everything. they also listened to everything I asked about the process.
19 oktober 2023
Antwoord van Bridgit
Hi Craig - Thank you for taking the time to leave a review. We are so glad you enjoyed your experience with us
Dealing with the same assessor was…
Dealing with the same assessor was excellent. Easy to get hold of.
Proactive and efficient process.
13 oktober 2023
Antwoord van Bridgit
Hi Lana - Thank you for the positive feedback! We'll be sure to pass this onto the rest of the team
Bridgit was phenomenal in getting our…
Bridgit was phenomenal in getting our pre-approval ready (within hours!) which was important for us to go to auction. I spoke to 3 different people over multiple phone calls to get assistance with an unexpected urgency. Easy to deal with and they knew exactly where my application was at.
13 oktober 2023
Review zonder uitnodiging
Antwoord van Bridgit
Hi NH - Thank you for your feedback and kind words! We are thrilled we were able to help you in your property journey.
Feedback
I found anyone we spoke with on the phone or via email friendly enough however I did find the process a little drawn out and overkill re documents necessary. Also, the documentation I have received back after approval did not really spell out exactly what this is likely to cost us.
13 oktober 2023
Antwoord van Bridgit
Hi Lisa - Thanks for taking the time to provide us with your feedback. We’re glad to hear you had a positive experience with our friendly customer service team.
We apologise that you found the documentation process a little drawn out, sometimes additional information can be required as part of our standard due diligence. If you have any further questions or concerns, feel free to give the team a call on 1300 141 161.
Andrew was always responsive and…
Andrew was always responsive and professional. Great outcome and grateful for lending me the money to buy dream home
6 oktober 2023
Antwoord van Bridgit
Hi Andrea - thanks so much for the review!
I had never dealt with Bridging Finance…
I had never dealt with Bridging Finance as a Broker previously & Bridgit made the process quick & simple for both me as the Broker & for my clients. I could get quick help & support that helped me navigate my first Bridging Finance application quickly & smoothly for a time-sensitive matter.
13 september 2023
Review zonder uitnodiging
Antwoord van Bridgit
Hi Chris - thank you for taking the time to leave a review. We are so glad we could help you and your clients!
Responsive, thorough and smart
organised, responsive, clear instructions, flexible and would consider alternative ways to satisfy conditions and probity requirements. good access to smart people and decision makers which made what could have been a complex matter much more engaged and successful.
11 september 2023
Antwoord van Bridgit
Hi Justin - thank you so much for your review! We are so glad we could help with your scenario.
Bridgit was recommended to me & I would…
Bridgit was recommended to me & I would highly recommend this company to anyone requiring bridging finance. Candice & Lucas were very professional & very easy to deal with.
11 september 2023
Antwoord van Bridgit
Hi LF - Thank you for taking the time to leave such a nice review! We'll be sure to pass this on to Candice and Lucas.
I approached Bridgit with a scenario…
I approached Bridgit with a scenario that needed to be settled within 12 days, my BDM Candice was amazing.
Candice had information in my email within minutes and the deal was lodged within 48 hours and conditional approval was issued within 4 hours of submission of the application. Application settled on time and my clients achieved a great result in the time frame required.
20 juli 2023
Antwoord van Bridgit
Hi Benjamin - Thanks so much for taking the time to leave a 5 star review! We agree - Candice is amazing! We'll be sure to pass on the great feedback.
Very positive experience
Very positive experience. Amazing communication, always able to get someone on the phone when needed. Super helpful and would use again. Highly recommend.
25 juli 2023
Antwoord van Bridgit
Hi Danielle - Thank you for taking the time to leave a review! We are so glad we could help.
Very quick response time
Very quick response time. Great communication and a simple experience
25 juli 2023
Antwoord van Bridgit
Hi Brendan - thanks for taking the time to leave a review!
This company made it so hard with the…
This company made it so hard with the process and charged a fortune, wish I never dealt with such a inexperienced company
16 februari 2023
Antwoord van Bridgit
Hi Jordan - Thank you for your feedback. I appreciate you taking the time to chat with me on the phone about your experience. Your concerns are important to us, and we take them seriously. If you have any further concerns or questions, please don't hesitate to reach out directly.
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