Bright Residence Reviews 

It would have been 5 if shipment hadn't been delayed.

The fitment was just Ok, nothing special.

Customer service via email was excellent. The order took longer than expected and once we contacted customer service the response was above expectation. Tracking was an issue as the original tracking was for the shipment up to delivery to the USPS for final delivery. It indicated delivered 4 days before the final USPS delivery.

ORDERED A COMB THAT WAS CLEARLY FALSE ADVERTISING. STATED MONEY BACK GUARANTEE AND WHEN I WANTED MY MONEY BACK I WAS ONLY OFFERR 5% OR I HAD TO SHIP IT BACK TO CHINA AT MY EXPENSE. SENT EMAILS BACK AND FORTH AND HAVEN'T HAD A RESPONSE IN WEEKS AND NOW I'M STUCK WITH A PRODUCT THAT DOESN'T WORK AND $25 LOST PLUS SHIPPING
I WOULD GIVE NO STARS IF I COULD WHAT A WASTE OF MONEY AND CLEARLY A SCAM AND A JOKE ON ME

The lighted balloons are not as advertised. The images and description suggest that they're powered with light strands that take a standard battery, but they're something much smaller and don't seem replaceable. They also seem like they come with a stand/wand to hold them up, but they do not.

I'm hopeful they will work well once inflated, but the overall impression is that these will be a project to put together and that they are not reusable (as advertised).

Shipped fast, received in good shape, price was fair. Would recommend this company.

Quick delivery and appears to be made very well. Will have to use it a few times to see how well it works

It was not what I expected the quality was poor and it broke making it unusable

The product is very nice, but I only received one of the two towels ordered. I ordered 1 white (told out of stock) and 1 black. I was contacted via email re: the white towel and replaced it with another black... but only 1 towel arrived. So nice quality but not too attentive customer service.

Great service, with nice products for a good price.

Best shop ever! Good quality and fast shipping!

The web site offers many items.
The item I ordered was a sprinkler.
It didn’t have the correct fitting to attach to the hose.
When I tried to return it they promised to help. But I guess the item I ordered was actually from Kuehn.
Their offer was they would give me 50% pack and I could keep the piece of junk
Or I could pay the shipping to return it back to China and when they got it back, they would return my money
Nowhere on the website did it state this policy?
Do not buy from this company if you think you might need to return your item because you will not be happy

Ordered 3 flower yarn holders and received one broken the other ones were to ruff for the yarn and didn't work correctly. Contacted them the same day I received them reached out 7 times as they have a 14 day return policy. Never heard back, not email nothing. Filed with FTC. Filed a complaint with my bank.