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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

decided to put this fountain outside the patio soon as it arrived, the chain feels way sturdier than the last one I tried from the supermarket which snapped in a week. assembly went weirdly fast, actu... Toon meer

Beoordeeld met 5 van de 5 sterren

Prompt delivery and good communication. I can't imagine sewing without these needles they are marvellous. The thread is really good and the threader is very useful. If you have bad eyesight this i... Toon meer

Beoordeeld met 1 van de 5 sterren

Purchased a jacket on 22 Sept which was advertised as XXL UK size 24 but does not fit. Requested to return item for refund. Advised not possible because of shipment costs and offered to swop for large... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

These are fantastic. Great for carring aroud. Good sturdy construction. I have recently stopped smoking tobacco so the pen has been ideal for me. These took around 3 weeks to arrive so if you've order... Toon meer


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

23 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 3 van de 5 sterren

hung it up already

decided to put this fountain outside the patio soon as it arrived, the chain feels way sturdier than the last one I tried from the supermarket which snapped in a week. assembly went weirdly fast, actually surprised by how heavy the bowl is for its size.

4 april 2026
Beoordeeld met 2 van de 5 sterren

Item poor quality

Item poor quality. Polish watery and appeared to take ages to dry. Peeled off soon after application. Would not recommend waste of money. Took a while to be delivered

4 maart 2026
Review zonder uitnodiging
Logo Brittrove

Antwoord van Brittrove

Dear Customer,Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@brittrove.com, and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

Beoordeeld met 1 van de 5 sterren

Absolute nightmare of a company

Absolute nightmare of a company, I ordered the vacuum sealer and bags, they sent it to wrong address, and Yodel have returned it to sender, in total I have sent 18 emails to Brittrove, and either been ignored or get a computerised response, never a real person, I have never received the item, and I am asking for a refund, but all I get despite issuing evidence from Yodel that its been returned is stupid questions like can we see return label, how can I show a return label when its Yodel who have returned it, I've given them the tracking number, but still I get a stupid question again, i will be reporting this to trading standards on Monday, and any other agencies, do not trust this seller please be careful

3 maart 2026
Review zonder uitnodiging
Logo Brittrove

Antwoord van Brittrove

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@brittrove.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Beoordeeld met 5 van de 5 sterren

Brilliant

What a great little thing this . I had one yrs ago and it was huge. This compact and easy to use.

1 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Prompt delivery and good communication

Prompt delivery and good communication. I can't imagine sewing without these needles they are marvellous. The thread is really good and the threader is very useful. If you have bad eyesight this is a must .

5 februari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Looked Good

Thought the spray gun looked good and once I tried it with emulsion paint I was very disappointed as it failed to worked properly. The paint was thinned and the appropriate spray head fitted and the paint just spluttered out.

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very impressed

This was my first time ordering from Stardusst, and I was initially a bit skeptical. The delivery timeline was over a week, so I expected the items to come from China. However, I could easily track my order, and the email communication was straightforward and not overwhelming like some other Chinese outlets. I ordered two pairs of stretch cargo pants for the summer, and they were delivered within 9 days (6 working days). The pants were well-made, lightweight, very comfortable, and exactly what I needed. I was so impressed that I have already ordered two more pairs along with some other household items. I rarely leave reviews (good or bad) on Trustpilot, but in this case, I found Stardusst’s service to be above and beyond expectations. Don’t let other reviews discourage you—try it yourself and judge.

5 februari 2026
Beoordeeld met 1 van de 5 sterren

I spent nearly £30 on whitening toothpaste that doesn’t work

I spent nearly £30 on whitening toothpaste that has no effect on my teeth it’s a complete of money

11 januari 2026
Review zonder uitnodiging
Logo Brittrove

Antwoord van Brittrove

Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@brittrove.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

Beoordeeld met 5 van de 5 sterren

These are fantastic

These are fantastic. Great for carring aroud. Good sturdy construction. I have recently stopped smoking tobacco so the pen has been ideal for me. These took around 3 weeks to arrive so if you've ordered please be patient. I have now purchased another 6 of these on the buy 2 get 1 free offer & intend to give 4 as gifts to friends.

30 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No refund... no customer service feedback

Purchased a jacket on 22 Sept which was advertised as XXL UK size 24 but does not fit. Requested to return item for refund. Advised not possible because of shipment costs and offered to swop for larger size. Larger size not available and still not able to get refund. Advised they would refund half the price paid and i must sell the jacket for the difference. I declined and requested full refund. No reply to numerous emails. NO refund and still no resolution

8 oktober 2025
Review zonder uitnodiging
Logo Brittrove

Antwoord van Brittrove

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email at service@brittrove.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

Bought a product 2 weeks ago

Bought a product over 2 weeks ago. Quick delivery they said !
Still nothing ! Will give it 2 more days before I go to trading standards and really make a scene. Disgusting daylight robbery.

9 oktober 2025
Review zonder uitnodiging
Logo Brittrove

Antwoord van Brittrove

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our customer service team. We are responsible for every product. Please send your details to our customer service email address service@brittrove.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Beoordeeld met 5 van de 5 sterren

A little bit skeptical first

A little bit skeptical first, as I've been scammed before by FB and tiktok shop, but this was amazing!! Everything it was advertised.
Thank you

28 september 2025
Review zonder uitnodiging

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