Never received the items ordered, nobody answers in the number given, and the automated chat says I need to contact customer care, which must be a fake number because it rings, rings, but no one pick... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I'm happy with the production, I just didn't like the delivery, they didn't deliver on the day of the marking, I had to call 3 times, I didn't know he would want extra money for a $ 21.73 extra duty,... Toon meer
Hi. Thank you for my oreder #089622, I love BRAE very much, best hair products forever. Could you check, please, my delivery was without home delivery (to my door)? Because I was at home a... Toon meer
I received my purchases well maintained in a box, unfortunately one of them was leaking and for the price I paid, that’s bad. I wish the price was a bit more reasonable but other than that. I liked my... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gezondheids- en schoonheidsartikelen winkel
- Cosmetische producten leverancier
- Cosmetische producten groothandelaar
Geschreven door het bedrijf
BRK Hair is an online store for hair products, which is focused on hair straightening, providing the international consumers with the very best.
Contactgegevens
201 S. Biscayne Blvd, Suite 1200, 33131, Miami, Verenigde Staten
- +18662452707
- info@brkhair.com
- brkhair.com
3,9
Goed
78 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I didn't get the product i ordered but…
I didn't get the product i ordered but costumer service is great.
20 februari 2026
Antwoord van BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
I still have not received my order
I still have not received my order. I have emailed and called several times and still have not heard from them.
Very disappointed.
15 december 2025
Antwoord van BRK Hair
Hello Maria Kulikoff,
We have already contacted you directly and explained the situation. Due to the end-of-year period, there have been some operational delays, but your delivery will be made and we are closely monitoring the process to ensure completion as soon as possible.
We appreciate your understanding and remain at your disposal.
Pamela A.
The ordering process was easy
The ordering process was easy, the product was received as advertised and I love the product!
11 december 2025
Antwoord van BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
I really like because it’s very…trustworthy
I really like because it’s very protected the products and arrive on time!
13 november 2025
Antwoord van BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Antwoord van BRK Hair
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔.
I am at your disposal to answer any questions you may have!
Sincerely,
Pamela A.
I can not give any star because I…
I can not give any star because I didn’t receive my order, I just received empty box. I am waiting refund
13 oktober 2025
Antwoord van BRK Hair
Hello, we are very sorry for what happened. We have already contacted you via WhatsApp and are investigating what happened to your order. Rest assured, we are handling your case in the best way possible and will do our best to resolve it quickly.
We appreciate your understanding and are available for any additional questions.
Wanessa B.
My purchase was delivery safety
My purchase was delivery safety, everything I received were ok. And for me has been a good experience .
7 oktober 2025
Antwoord van BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Squedulle to be arrive home in one week
Deleted inspections caused delays for 2 week. Finally til personal saids that is clear from inspections, hopefully I will get all my
31 oktober 2025
Antwoord van BRK Hair
Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.
Best regards
Pamela A.
Antwoord van BRK Hair
Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.
Best regards
Pamela A.
Eu ainda não recebi meu produto
Eu ainda não recebi meu produto. Tem quase um mês e nada
27 september 2025
Antwoord van BRK Hair
Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.
Best regards
Pamela A.
I found the hair products that I could…
I found the hair products that I could not find in Amazon here and I have received them in good packaging (No leaks).
30 augustus 2025
Antwoord van BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Antwoord van BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Antwoord van BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Wanessa B.
Very happy
Although I am far away in Seattle,
Washington USA, my product came quickly and was packaged securely.
1 mei 2025
Antwoord van BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Excelente experiência com a empresa
Excelente experiência com a empresa.
Produto veio em tempo bom, bem embalado.
23 april 2025
Antwoord van BRK Hair
Prezado cliente,
Ficamos muito felizes que você esteja satisfeito! Sua satisfação é nosso principal objetivo!
Obrigado por escolher nossa empresa ❤✔
Estou sempre à sua disposição para esclarecer quaisquer dúvidas!
Com os melhores cumprimentos,
Pamela A.
Worst service ever. Stay away from the store.
This is the worst service I have ever received. The delivery date was supposed to be April 11 and I didn’t get it until April 18. I sent numerous emails, and called multiple times and never heard back from customer service. I will never order again from the store.
28 maart 2025
Antwoord van BRK Hair
Hello, how are you?
We've seen that your package was delivered on April 16th.
We're very sorry for the delay, which was due to issues with our supplier.
If you need any support or have any questions, we are always available. You can contact us using the details available on our website.
We look forward to hearing from you.
Pamela A.
Antwoord van BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Review
I found you on the Internet. Fast delivery, everything is as clear and convenient as possible
23 februari 2025
Antwoord van BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Antwoord van BRK Hair
Caro cliente,
Ficamos muito felizes em saber que você está satisfeito(a)! A sua satisfação é o nosso principal objetivo!
Obrigado por escolher a nossa empresa ❤✔
Estou sempre à disposição para esclarecer qualquer dúvida!
Atenciosamente,
Pamela A.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.