Brown and Ginger Reviews 

175
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I ordered two gorgeous glass mirrors with a green glass border to go over our ‘his & hers’ sinks in our new bathroom. Unfortunately, one of the mirrors was damaged in transit and I contacted Brow... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely delighted with my purchases frim brown&ginger. Ordered a standard lamp which i could not find in england they got it for me then my beautiful scilian lady vase .gorgeous and last but not le... Toon meer

Beoordeeld met 5 van de 5 sterren

I just wanted to say how impressed I was with the service of Brown and Ginger when recently purchasing a desk ! Jo and Freya gave amazing customer service when we were asking them to video the desk a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A great business and so pleased with my order! There was a slight issue with the product (caused by manufacturer) but Josephine went out of her way to help and make sure I was happy with my item. Such... Toon meer

Bedrijfsgegevens

  1. Woonwinkel
  2. Kaarsenwinkel
  3. Meubelwinkel
  4. Cadeauwinkel
  5. Lampenkapleverancier
  6. Lampenwinkel

Geschreven door het bedrijf

If you're looking for dopamine inducing home accessories, furniture, lighting, mirrors and textiles that you won't find on the high street, you've come to the right place! Bring joyful colour and style into your home, with friendly customer service and speedy dispatch on all in stock items. Brown and Ginger is a female-owned, independent small business based in rural Shrewsbury, Shropshire.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

175 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,9

Alle reviews

(175)

46 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

What a wonderful company to deal with!

What a wonderful company to deal with. A slight problem with one of the products (not their fault) but corrected with haste and courtesy. Josephine kept me posted at all stages, they really have got things right. Well done ! 10/10

8 augustus 2025
Review zonder uitnodiging
Logo Brown and Ginger

Antwoord van Brown and Ginger

Hi Ray,

Thank you so much for your kind words!

I'm really glad I could get everything sorted quickly for you - it means a lot to hear you felt well looked after.

I always want to make things right on the rare occasion when something slips and I’m really grateful for your understanding and support - and for giving me the chance to put things right.

10/10 right back at you! 💛

Best,
Josephine

Beoordeeld met 5 van de 5 sterren

Stunning parrot wall ornaments

So happy with the quality and beauty of my ornaments. Highly recommend Brown and Ginger. Thank you for helping me with my enquiries.

12 augustus 2025
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Antwoord van Brown and Ginger

Hurray! I'm so glad you like the parrots and thank you for your patience with them whilst they were on pre-order - it was hugely appreciated!

Beoordeeld met 5 van de 5 sterren

Beautiful items, great service!

This is a great company, Josephine shipped my items to Belfast and was a pleasure to deal with.
My flamingo light (Percy) is amazing and he is now the star of my livingroom. All my items were top class, I love them all.
Thank you Josephine!
Paula

4 augustus 2025
Review zonder uitnodiging
Logo Brown and Ginger

Antwoord van Brown and Ginger

Hi Paula,

Goodness, what a lovely review - thank you!

You were an absolute pleasure to have as a customer and I'm so pleased to have been able to find a solution to get the large and fragile items to you in Belfast. I'll always do what I can with logistics and really can't thank you enough for allowing me a little bit of extra time to find a company that was able to deliver them to you safely and reliably.

Kindest regards,
Josephine

Beoordeeld met 5 van de 5 sterren

What an amazing small business

What an amazing small business! Brilliant quality and unrivalled aftercare service, well over and above my expectations. Josephine has been super helpful even to the point of researching and recommending suitable covers for my garden furniture (bought through them), which is, incidentally, gorgeous. I cannot recommend highly enough. They could teach others what customer service is all about. Outstanding.

7 augustus 2025
Review zonder uitnodiging
Logo Brown and Ginger

Antwoord van Brown and Ginger

Hi Mike,

I am smiling from ear to ear reading this review! Thank you so much for taking time out of your day to write it, it really was a treat getting to chat to you and help you with your garden furniture.

I'm always happy to go the extra mile wherever possible and I'm so pleased the covers I recommended worked a treat for your set to keep it safe over the winter months.

Here's to many years of al-fresco enjoyment!

Warm wishes,
Josephine

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

We ordered a coffee table from Brown & Ginger, which was dispatched promptly and was absolutely stunning when it arrived. Unfortunately, DPD had ignored the fragile tape all over the box- it arrived on it's side and the corners of the box were pretty badly damaged. When we opened it, the table could not have been packaged more securely and some care had obviously been taken to ensure we received it in perfect condition. However, one of the legs had been snapped in transit. I contacted the company and the customer service I received was impeccable. Jo advised me that if it was ok with us, she would personally bring us a new one at the weekend as we were just over an hour away from her. Communication was great and Jo arrived exactly when she said she would and brought us a new table. I'm over the moon with the quality of the table and it looks stunning in the living room. I would highly recommend Brown & Ginger and will certainly be ordering again. Thanks so much to Jo and her husband for going to the effort of bringing us a new table to make sure it arrived in perfect condition.

19 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

LOVE LOVE LOVE

LOVE LOVE LOVE ! I have used Brown & Ginger twice now as I love their products and their customer service is amazing. The products are well packaged.
I actually feel like a valued customer. Why can't all companies be like B&G ????

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought a four poster garden daybed…

I bought a four poster garden daybed /cabana from Brown and Ginger and received outstanding, attentive and caring personal customer service from Josephine who went above and beyond to get the item delivered to me on the Isle of Wight. The daybed is fantastic quality and I would highly recommend this excellent boutique.

21 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely lovely items

Absolutely lovely items, I ordered bookends and they’re even more beautiful than I imagined. The delivery was quick and customer service is exceptional. Will definitely buy from Brown and Ginger again, 100% recommend

19 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Great customer experience from start to finish and a great product .

17 juni 2025
Review zonder uitnodiging
Logo Brown and Ginger

Antwoord van Brown and Ginger

Thanks so much, Lee! I really appreciated your patience while I was taking a little break at the point of your order – you were an absolute gem to deal with. I'm so glad the product hit the mark and that your experience was a great one from start to finish. Hope to see you again soon! Josephine 🧡

Beoordeeld met 5 van de 5 sterren

Very impressed 🍋

I found Brown and Ginger while doing a search for a lemon shaped photo holder and they had exactly what I was after. I ordered at 2pm and it was delivered the next day. The item was packaged really well and looks great. Very impressed. I have since browsed the website and can see that Brown and Ginger will be my go to company for glamorous, unusual and fun items for my home as well as gifts for family and friends.

4 juni 2025
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Logo Brown and Ginger

Antwoord van Brown and Ginger

Now that is a juicy review – thank you! 🍋

I’m so happy I had exactly what you were hunting for and that it reached you so quickly (those lemons don’t hang about!).

It means a lot to hear B+G has become your go-to for glam and quirky finds!

Josephine 💛

Beoordeeld met 5 van de 5 sterren

I ordered an item yesterday around 9am

I ordered an item yesterday around 9am.
The item was exactly what I was looking for to a tee, and it was on sale! Cost me a tenner!!!

I think they must have been dispatching it as I was ordering it as I received it today probably less than 24hrs after ordering.

The item is beautiful, quality and looks smashing.
If I could give ten stars I would.
Will definitely be using again .
Quality service!

6 juni 2025
Review zonder uitnodiging
Logo Brown and Ginger

Antwoord van Brown and Ginger

This one had me grinning ear to ear – thank you!

You’ve captured the absolute dream scenario: great item, great deal, speedy delivery and I'm delighted I got it spot on for you ✅

I wish I could dispatch by telepathy (maybe one day?!) but, until then, I'm delighted Royal Mail are picking up the slack!

Can’t wait to welcome you back again soon - Josephine 💗

Beoordeeld met 5 van de 5 sterren

What a wonderful company Brown and…

What a wonderful company Brown and Ginger are! so easy to order though their clear website, such a huge variety too. My order arrived so fast and so much bigger Than expected. I’m so pleased with it.
You can really tell it’s a company that takes pride in their pieces, work and customers. Thankyou.

6 juni 2025
Review zonder uitnodiging
Logo Brown and Ginger

Antwoord van Brown and Ginger

What a wonderful review – thank you so much!

It makes me so happy to hear that the love and pride I put into everything comes across at your end too.

Delighted you were pleased with the size of your item too!

Beoordeeld met 5 van de 5 sterren

FABULOUS parrot vase

FABULOUS parrot vase! Totally deliciously bonkers! Arrived quickly. Very well packed so no breakage.
Brown and Ginger rule! Thankxx

2 juni 2025
Review zonder uitnodiging
Logo Brown and Ginger

Antwoord van Brown and Ginger

Deliciously bonkers might be my favourite product description *ever* - thank you!

So pleased Polly made it to you safely and in full flamboyant glory.

Long live the parrots – and long live fabulous taste like yours!

Josephine 🦜

Beoordeeld met 5 van de 5 sterren

Brilliant!

I absolutely love some of the stuff on the site. So much so that I made 2 orders within a week.

They're shipped and arrive quickly, securely packed and the quality is outstanding.

15 mei 2025
Review zonder uitnodiging
Logo Brown and Ginger

Antwoord van Brown and Ginger

Two orders in a week?! That’s my kind of enthusiasm!

I’m so thrilled you love the pieces and that they arrived swiftly and safely – thank you for trusting me with your home style.

Here’s to many more gorgeous finds!

Josephine 💝

Beoordeeld met 5 van de 5 sterren

Fabulous unique items, brilliant service

I have brought numerous items before from Brown and Ginger, I love their uniqueness and value for money is always great. I recently purchased one of the small gnomes as a gift for a friend. Unfortunately the item was broken in transit. Josephine could not have been more helpful. She arranged for a replacement which was sent within 48 hours and then organised for the return of the broken item to repair and sell in her seconds shop. A fabulous experience of how to assist customer. Given the experience I have had, I've shared Brown and Ginger with lots of my friends.

14 mei 2025
Review zonder uitnodiging
Logo Brown and Ginger

Antwoord van Brown and Ginger

This one genuinely warmed my heart – thank you so much.

Your “gnome hospital” post-it note on the damaged one that I got back gave me the biggest smile, and your kindness in giving me a chance to make things right was just lovely.

You’ve been a total pleasure to chat with and I’m so glad you’ve shared Brown + Ginger with your friends, word of mouth is enormously helpful to small businesses like mine.

Josephine 💛

Beoordeeld met 5 van de 5 sterren

…Frida Kahlo Mexicana Vase !

Placed my order and received it super quick. As the item was ceramic I was worried about damage in transit but it came in mint condition and double boxed for safety. Great communication , very pleased from start to finish 5* service throughout.

29 april 2025
Review zonder uitnodiging
Logo Brown and Ginger

Antwoord van Brown and Ginger

Yay – Frida made it in one piece! I’m so glad you loved the whole experience and that the vase arrived safe and sound. Thanks for the fab review – enjoy your new showstopper! Josephine 🥰

Beoordeeld met 5 van de 5 sterren

Bought a beautiful silver flamingo…

Bought a beautiful silver flamingo lamp, as loved the quirkiness of it, arrived promptly, wrapped lovingly and looks even better in real life …. Have a feeling I’m going to NEED more from this fab company …. What a find 🦩🩷

1 mei 2025
Review zonder uitnodiging
Logo Brown and Ginger

Antwoord van Brown and Ginger

What a fab find indeed – I’m so glad you discovered B+G!

That flamingo’s a real star, and it’s brilliant to hear it made such a dazzling impression.

Looking forward to being your enabler for many more quirky treasures to come - Josephine 🦩

Beoordeeld met 5 van de 5 sterren

Ordered a mirror amazing customer…

Ordered a mirror amazing customer service super fast delivery excellent experience, by far the cheapest online for a price comparison.. so happy! Thank you.

24 april 2025
Review zonder uitnodiging
Logo Brown and Ginger

Antwoord van Brown and Ginger

Thank you! Thrilled the mirror (and the price!) made you happy. Fast delivery and great service are what I’m always aiming for, so this review absolutely made my day. Hope your new piece is looking stunning in its new home! Josephine ⭐

Beoordeeld met 5 van de 5 sterren

Beautiful items.

Orangutan, lioness and chimpanzee wall sconces.
Company kept me informed from ordering to delivery, which was quick. Items very well packaged and most importantly I love them! so sweet. I also bought the fake foliage to go in the vases which is lovely.
Thank you Brown and Ginger

27 maart 2025
Review zonder uitnodiging

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