Brycelands Removal Services Reviews 71

I was really happy with the service from Brycelands Removal Services from booking to moving day.
The removal men were brilliant and were really careful with my items and supplied a mattress cover and a wardrobe box for my excess clothes on the day of moving and even put the clothes in the box. Both the moving out of my items and the moving in went really well. I will recommend Brycelands to friends and family.

Thank you Brycelands team and to Chris and Lewis the actual removal men - great job thanks.

The 3 guys were extremely efficient and worked hard. Anything we had not packed due to time i.e. like mirrors and pictures were neatly and carefully packed without asking. Looking at previous comments leaving one star is a surprise as I found them excellent.

We had cheaper quotes, but I am extremely glad we chose Brycelands who delivered a first class professional service.
We went for the full packing service which took 80% of the stress out of moving.
The team led by foreman Charlie were courteous, hard working, cheerful and ready to go the extra mile.
The ‘ Moving In ‘ process was handled very well, with everything going in the right place,
with nothing broken or damaged.
I would have no hesitation in recommending Brycelands for any removals work.

Brycelands provided an exemplary service for our recent move. Everyone I dealt with, from the office staff to the actual movers were kind, courteous and extremely efficient. I had quotes from a number of companies and they all came in more or less the same, it was their helpful manner over the phone that swung it in their favour. A big thank you to our movers, who packed up the house, garage and garden over a cold soggy couple of days with no complaints. Nothing broken. Definitely recommend this company.

My recent experience while acting for an elderly relative was very positive. Not the cheapest, but the most helpful and reliable for a full packing service and moving stuff 200 miles to storage.
I was very careful to give them complete and full information on what needed to be packed and moved including photographs and details of furniture size etc. So no quibbles on the quote.
I found the staff very helpful especially as I was dealing with them mostly by phone and they had to work very hard explaining all the terms etc to me.
It all went very smoothly given I was organising this from 200 miles away. The staff who did the packing and the moving were very careful, methodical and respectful. (we did have to be present). Paintings and mirrors were so carefully wrapped. They did the work slowly, but given the weight of the boxes and the contents, this seemed sensible.
It was not cheap, but the contents of my relative's flat are now safely in storage in once piece with no hassle.
They did what they said they were going to do at the price they quoted. 5 out of 5
Caroline TQ9

Brycelands quoted for my removal, I accepted and paid the deposit, signed the contract. Just over a week before the actual move Brycelands then called to change the moving days.

This meant I had an agreement with them that they then refused to honour.

The time that had elapsed since signing with them meant that I had very limited options and this left me high and dry.

I had to book with someone else at greater expense (due to the last minute nature of the change) as a result.

So be aware that they might not honour the contracted agreement with you!

I will add that they were quick to refund my deposit, so at least that was hassle free.

We had 3 quotes done and these were comparable with the second quote, the 3rd quote was more expensive. Move took long time, as they said we had more items than quoted for, this was not the case. I would not recommend as this cost us much more than expected. It appears they quote low then want to charge more or say they can’t move you.

Three pieces of fragile furniture were badly damaged going into and out of store and the admin team did not follow their own booking procedure which resulted in them neglecting to book the move out of store and into our new house just before Christmas. I finally moved the day before Christmas Eve. So an extremely stressful time for which Brycelands refused to accept any responsibility. I would definitely not recommend them