Price was the lowest, even lower than Budget Direct, but yet comprehensive enough to cover what's necessary. Agent needs to be more prompt in responding though, as have to write reminder emails to res... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no r... Toon meer
Bedrijf heeft geantwoord
Price is competitive; saved couple of hundred $. Just need a little DIY to complete the online purchase. My previous insurer will usually call me & we finalise it over the phone. The customer service... Toon meer
Bedrijf heeft geantwoord
The insurance agent messaged immediately to take care of problems and to answer questions. Their customer service is excellent. I think it is the cheapest car insurance in Singapore. I compared with... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Your single hub for all your insurance need. Keep life’s unexpected financial woes from ballooning with the Bubblegum Term Life Insurance. Affordable and comprehensive, you get peace of mind and wrapped in a bubble of coverage for death, terminal illness as well as total and permanent disability.
Contactgegevens
8 COMMONWEALTH LANE, 04-02, 149555, Singapore, Singapore
- support@bubblegum.co
- bubblegum.co
4,5
Uitstekend
265 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast and easy to transact.
31 januari 2024
Antwoord van Bubblegum
Hi,
We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future. Once again, thank you for choosing Bubblegum!
Regards,
Bubblegum Customer Support
Smooth process
25 februari 2024
Antwoord van Bubblegum
Hi ,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Fast and Convenience
Fast and Convenience. That's the real reason that this insurance is excellent. Even my personal data was captured automatically using SingPass. Well achieved.
20 februari 2024
Antwoord van Bubblegum
Hi Azhar,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Communication
So far just I managed to communicate with your staff to extend my insurance.
He's doing a great job.
8 februari 2024
Antwoord van Bubblegum
Hi Abdul Halim Sam,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Ease with clarity of what covers
Ease with clarity of what covers. Hopefully the back end support is there when require.
16 februari 2024
Antwoord van Bubblegum
Hi Peter,
Thank you for giving us a 5-star review. We are happy to have met your expectations. Please feel free to reach out to us if you need any help in the future.
Regards,
Bubblegum Customer Support
Pros & Cons
Cons: The cash rebate process seems a bit slow. The internet application was very slow. Pro: Prices seem to be competitive, and the only policy with the option to insure engine & gear box.
7 februari 2024
Antwoord van Bubblegum
Hi Catherine,
We’re really grateful and appreciate you taking the time to share your feedback with us. This encourages us, and we will strive to provide you with better service in the future. Please feel free to reach out to us if you need any help in the future.
Regards,
Bubblegum Customer Support
Comprehensive policy
8 februari 2024
Antwoord van Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
I submitted a request for the cancellation of a travel policy
I submitted a request for a cancellation of a travel policy which I made a mistake when choosing the country that I needed coverage on. They kindly helped me resolve the issue promptly.
15 februari 2024
Antwoord van Bubblegum
Hi JG,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Fast response
6 februari 2024
Antwoord van Bubblegum
Hi,
We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future. Once again, thank you for choosing Bubblegum!
Regards,
Bubblegum Customer Support
Your bubble gum app is faulty
Your bubble gum app is faulty. When I tried to open it , it says a new update is available. When I click update now, it brings me to play store. No updates available.
12 februari 2024
Antwoord van Bubblegum
Hi,
Thanks for your feedback. We’re sorry your experience didn’t match your expectations. We hope to do better in the future.
We believe our customer service representative already looking into your issue. Feel free to reach out to us if you need any assistance in the meantime.
Thank you for your patience and understanding.
Regards,
Bubblegum Customer Support
Insurance premium almost double of what…
Insurance premium almost double of what I paid last year. If not for the fact that I was compelled by the dealer to purchase from you, I would definitely not purchase from you.
3 februari 2024
Antwoord van Bubblegum
Dear Valued Customer,
Thank you for sharing about your experience and feedback.
We regret to hear that you are not satisfied with your car insurance premium. We would like to share that upon reviewing the document which you provided regarding your premium with the other insurer for last year, we found that it was for a different car and therefore a direct comparison is challenging. This is because the car make, model, and vehicle registration number listed in your previous policy differ from what you purchased from Bubblegum. It is important to note that premiums can vary based on factors such as the car’s make and model, date of manufacture, insured person’s age, and claims experience in the past 3 years.
We hope that the above explanation clarifies the situation. Please feel free to reach out to us should you have further questions.
Thank you.
Regards,
Bubblegum Customer Support
Antwoord van Bubblegum
Hi Willie Loke Wei Li,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
response to query is fast!
2 februari 2024
Antwoord van Bubblegum
Hi,
We’re really grateful and appreciate you taking the time to share your rating with us. This encourages us, and we will strive to provide you with better service in the future. Once again, thank you for choosing Bubblegum!
Regards,
Bubblegum Customer Support
Very attractive coverage and price.
2 februari 2024
Antwoord van Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to purchase and value for money
1 februari 2024
Antwoord van Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
The convenience of getting insured…
The convenience of getting insured through your colourful user friendly app was superb.
26 januari 2024
Antwoord van Bubblegum
Hi Nadiah Natra,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to navigate on the mobile phone…
Easy to navigate on the mobile phone and easy to understand the offers.
25 januari 2024
Antwoord van Bubblegum
Hi YPK,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Easy to sign up and value for money
23 januari 2024
Antwoord van Bubblegum
Hi,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Cheap cheap cheap
15 januari 2024
Antwoord van Bubblegum
Hi Yang hao,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
The price is very competitive
The price is very competitive compared to other car insurance. Also, their customer support Ken Chew is helpful with my queries.
14 januari 2024
Antwoord van Bubblegum
Hi Ken,
Thank you for giving us a 5-star review. We are happy to have met your expectations. We will share this with Ken to let him know to keep up the amazing work.
Regards,
Bubblegum Customer Support
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