Budgetlight Reviews 

1.025
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Good selection and reasonably easy to establish what I wanted. Negative side is DPD and their really poor delivery. They took three attempts to deliver - all their issue not mine, and when it came, it... Toon meer

Beoordeeld met 4 van de 5 sterren

LED tube arrived quickly. Didn't break but bubble wrap was not surrounding it. This bulb was advertised as a replacement for a conventional tube. It would be helpful if you included a link to a guide... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered 2x T8 Philips led tube lights to replace old flickering fluorescent T15 tubes. They work brilliantly, very pleased. Lights were shipped in well protected box and arrived in perfect condition... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I order 3 lightbulbsfrom Budgetlight and mistakenly order 8W - together in one room it's very bright. I asked BL for a refund and they readily agreed. I then realised - duh - that I was planning to pu... Toon meer


Bedrijfsgegevens

  1. Lampenwinkel
  2. ook in
  3. Lampengroothandel

Geschreven door het bedrijf

Budgetlight offers a wide online range consisting of efficient LED lighting, fixtures and long lasting fluorescent tubes by top brands like Philips, Noxion and Osram. With Budgetlight’s assortment, you are always ensured of high quality!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.025)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fast delivery of a bulb that I was…

Fast delivery of a bulb that I was finding difficult to locate. Excellent service thank you so much.

30 november 2024
Logo Budgetlight

Antwoord van Budgetlight

Dear Gordon,

Thank you for your feedback and review of Budgetlight.

I am very happy to hear that our website and team was able to provide you the products that you needed. We hope we can assist you again in the near future.

Kind regards,

Paul

Budgetlight Team

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service - the delivery company mistakenly sent my original order of lightbulbs back, but Budgetlight very quickly sent out a replacement as soon as I borought it to their attention. And the lightbulbs themselves worked great.

25 november 2024
Beoordeeld met 5 van de 5 sterren

delivered on time and light works well

delivered on time and light works well. good service.

24 november 2024
Logo Budgetlight

Antwoord van Budgetlight

Dear Barry,

Thank you for your feedback and review of Budgetlight.

I am delighted to hear that the order came on time and is working well. I hope we can do more for you in the future.

Kind regards,

Paul

Beoordeeld met 2 van de 5 sterren

Cheap but not worth it

Cheap prices but other than that not good. They are not based in the UK it seems, item was shipped from either Netherlands or China - hence delivery time is slow. They have no phone support of any kind. My product was returned to sender unsure why.

18 oktober 2024
Logo Budgetlight

Antwoord van Budgetlight

Hi, I am very sorry to hear that your order was returned to sender by DPD.

The tracking link does not state why this is the case, however, I can see that the Customer Service team is already in the process of resending you another order.

We are indeed a Dutch company and we aim to have same day shipping, however given customs, we quote 2-5 business days for deliveries.

As we are an E-commerce company, we do not have a phone line, however, if you need further support, please reply to the Customer Service representative that you have been corresponding with.

Kind regards

M

Beoordeeld met 5 van de 5 sterren

I ordered 10 LED tubes and they arrived…

I ordered 10 LED tubes and they arrived in a decent time. However, one of the fittings was faulty but budget light sent a replacement out not once but twice and we ended up with 10 good ones. Full marks for budget light for being persistent and ensuring our order arrived perfectly. I would highly recommend as they are very competitive on price and the customer service is excellent.

2 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Substandard lights - beware

Ordered 4 LED downlights. 3 out of 4 didnt work and when I wrote to tell them,they tried to say that I need to buy new transformers (from them). My existibng transformers are perfectly fine. I just wanted to usae the energy saving lamps that they sell.
They dont mention anything about buying new transformers on the page that describes the lights, and they specifically say the lights replace the standard halogen downlights that I have at home.
They sell substandard goods and when you tell them about it, they try and get you to spend more money with them - instead of fixing the issue.

You have rep;ied to me in a way that implies you will fix the problem. But you expect me to pay for you to send me substandards goodsand then pay to send the substandards goods back to you.
The products cost in total £8. The postage to deliver was £6.65 and now I have to pay £5 to ship it back???
If you really care about customers, you would offer quality goods that dont have to be returned and take care of customers when they fall victim. All I see here is lip service to appear to be caring.

13 september 2024
Logo Budgetlight

Antwoord van Budgetlight

Dear customer,

Thank you for your review! We are very sorry to hear that our after sales care did not live up to your expectations. Therefore, we will contact you separately to help resolve any issue and to take your feedback into account to help us develop our services further. Please look out for that email from us.

Kind regards,
Budgetlight Team

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