When my bumper arrived it had been scratched and dented during delivery. I spent about 5 minutes on the phone and got everything taken care of to my satisfaction. Then received an email a few days lat... Toon meer
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Lees wat reviewers zeggen
People need to understand that they don't acutely manufacture the bumpers they only sell them. Now with that said they were grater to deal with, shipping was extremely fast and the communication was... Toon meer
Bedrijf heeft geantwoord
All I can say is hands down the best company I have ordered from in years!!!!!! I placed an order and made a mistake I called in yesterday afternoon to start the return and reorder. At 8:30 this morni... Toon meer
Bedrijf heeft geantwoord
Mark G @ Bumperonly.com offered his best ideas for my 2002 Dodge Ram 4x4 & his first image for a replacement front bumper was by far my favorite choice. I was truly amazed with how fast it was deliv... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We have Massive Selection of Aftermarket Truck Bumpers & Off road Bumpers. Shop Ranch Hand Bumpers, Fab Fours Bumpers, Iron Cross Bumpers and more at BumperOnly.com. Free Shipping!
Contactgegevens
3418 Hwy 6 South Suite B, Houston, TX, 77082, Houston, Verenigde Staten
- 2814042124
- Info@bumperonly.com
- bumperonly.com
I love the bumper it looks tough on the …
I love the bumper it looks tough on the truck and is built heavy duty
17 oktober 2017
Review zonder uitnodiging
Antwoord van BumperOnly
That's great!!! We are glad you liked it. Thanks!!!
Good purchase with a great product
Good purchase with a great product. Use caution though, FedEx Ground delivered my bumpers and then tried to bill me for a "lift gate" delivery. Had FedEx told me about this upcharge when they scheduled the delivery, I would have told them I had a tractor with the ability to unload a pallet. So far Bumpers Only has made good in dealing with FedEx. Since I do not speak whatever language the FedEx customer service rep was using on the phone when I called to question the bill, I am grateful for that.
17 oktober 2017
Review zonder uitnodiging
Antwoord van BumperOnly
Thank you for taking the time to send us a review.
We are glad that we were able to assist you with the issue. Our goal is to provide the best deals, quality products and good customer service to our valued customers.
"When we strive to become better than we are, everything around us becomes better, too".
Prices are good
Prices are good.
0 for 2 on my orders.
first order, got bumper, no brackets.
second order, got wiring harness and switch, no lights.
1 month to get bumper on.
2 weeks still not lights.
you tell me...
16 oktober 2017
Review zonder uitnodiging
Antwoord van BumperOnly
We really appreciate you taking the time to give us some feedback. This is one way for us to check what needs to be done to correct things and what we need to do to improve ourselves.
The bumper you have ordered is built to order and delivery depends on the manufacturer's lead time. In your case, lead time is 4-5 weeks. On the missing parts, we immediately contacted the manufacturer so we could send what's missing the soonest possible. We have made several contacts with the manufacturer to make sure that this is addressed. We were able to send the missing brackets but unfortunately, for the lights, we were told in the end that they are not available and so we have to send a refund as per request.
We are very sorry for the trouble you have to go through and we sincerely apologize for the inconvenice this may have caused you.
Love my new front bumper
Love my new front bumper - When I decided I wanted the bumper I called and actually talked to a "human". They helped me make sure I got the right bumper at the right price. Now I want a rear bumper to match, and via e-mail I again received excellent service. Can't go wrong with bumperOnly.
22 september 2017
Review zonder uitnodiging
Antwoord van BumperOnly
We are glad you liked the experience. Thank you for taking the time to review us. We are happy to be of assistance since our Top Priority is to help our customers get the best deals and services we could offer. "When we strive to become better than we are, everything around us becomes better, too".
I like the bumper but customer service …
I like the bumper but customer service was poor from incorrect information to no response back at all from bumpers only. Definitely stay away.
22 september 2017
Review zonder uitnodiging
Antwoord van BumperOnly
We are glad you liked the bumper we sent you. Thank you for taking the time to review us. We take our customer's feedback seriously so we can improve and become better each day. "When we strive to become better than we are, everything around us becomes better, too." We apologize for the bad experience you had. We will reach out to you ASAP to make sure all of your concerns are taken care of.
Great product and fast shipping
Great product and fast shipping. Thanks
20 september 2017
Review zonder uitnodiging
Antwoord van BumperOnly
Thank you!!!
wrong license plate light
The license plate light that came with the bumper was the wrong item. I've contacted bumperonly and was told they would look into it. I've since sent two emails with no reply. It is illegal and an absolute ticket in Colorado not to have a license plate light. Unacceptable,
20 september 2017
Review zonder uitnodiging
Antwoord van BumperOnly
We appreciate you for taking the time to give us a feedback. We take these comments and reviews seriously so we can improve ourselves and become better each day. Everyone has a room for improvement.
We apologize for the bad experience you had and the inconvenience this may have caused you. We will reach out to you ASAP to make sure all of your concerns are taken care of.
"When we strive to become better than we are, everything around us becomes better, too."
I couldn't be happier
I couldn't be happier. Excellent product! A++
16 augustus 2017
Review zonder uitnodiging
Antwoord van BumperOnly
We are more than happy to hear that! We appreciate you taking your time to provide us a good review. We make sure to provide great deals and the best customer service we could offer. Our goal is to do our best and improve ourselves to become better each day.
"When we strive to become better than we are, everything around us becomes better, too."
They were great to deal with
10 augustus 2017
Review zonder uitnodiging
Antwoord van BumperOnly
Thank you!!!
Purchased Ranch Hand front bumper for …
Purchased Ranch Hand front bumper for my Ford F350. The unit was priced best on the market at the time I looked for it. The unit was shipped and arrived as advertised. The bumper appeared to be wrapped properly but I assume due to the 350 LB plus weight some paint scratching took place on the unit. I called the manufacturer for a reference on paint at the recommendation of BumperOnly. Fortunately I had a professional shop do the install and they did the touch up for me to look as good as new.
I certainly dont blame BumperOnly for the scratches but would suggest they beef up the planned response to customers for a positive resolution as I would assume this is likely one of the top calls after sale.
I would use them again.
9 augustus 2017
Review zonder uitnodiging
Antwoord van BumperOnly
Thank you for taking the time and appreciate you giving us a good review. We take them seriously and improve ourselves to become better each day.
We apologize for the bad experience you had and the inconvenience this may have caused you. In cases like this, you can always reach out to us at support@BumperOnly.com so we will be able to address all of your concerns immediately.
"When we strive to become better than we are, everything around us becomes better, too."
Great quality
Great quality. Great customer service. Quick shipping and great packaging.
9 augustus 2017
Review zonder uitnodiging
Antwoord van BumperOnly
Great!!! Thank you for taking the time to provide us a feedback. We always make sure to provide quality products, the best deals and good service to our valued customers.
"When we strive to become better than we are, everything around us becomes better, too."
Several companies in my town would …
Several companies in my town would match there price. Add in additional free shackles and light and delivered to my front door and it's a no brainer, they're awesome! Called them once to check on my order and they were correct I had the tracking info already (it went to spam) but they helped me anyways. This company is great and have recommended them to several people.
9 augustus 2017
Review zonder uitnodiging
Antwoord van BumperOnly
Thank you!!! We appreciate you taking the time to put a good review for us. We strive hard to make each customer experience the BEST they've ever had. We take time to get quality products, great deals and offers for you.
We are definitely happy when you are!!!
"When we strive to become better than we are, everything around us becomes better, too."
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