Extremely helpful advice and service pre buying first pack. Our 11 year old labradoodle loves the wet food, he has settled really well on it giving he has to have a low fat diet due to having pancreat... Toon meer
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Lees wat reviewers zeggen
My issue was dealt with quickly and efficiently by the customer services team. The CS member dealing with it seemed genuinely concerned with my query and a satisfactory solution was reached. Absolutel... Toon meer
The best food for dogs with allergies Our springer had skin allergies and since feeding her Burns it’s improved massively, very happy 😊 Superb customer services with advice if needed.
It’s always easy to be excellent when things go right but not always the case when there is an issue. Burns Pet Nutrition have got it right. I received an incorrect order. The team started working tog... Toon meer
Bedrijfsgegevens
Over Burns Pet Nutrition
Geschreven door het bedrijf
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Our delicious, award-winning recipes are designed to fully meet pets’ needs with a range of dry and wet dog food suitable for every breed. We understand that dogs often have unique dietary requirements in the same way as humans do., so our range includes Sensitive recipes specially formulated for dogs with allergies and intolerances, Grain Free recipes and low calorie Weight Control dog food that will help your pet to feel fuller for longer and keep off those extra pounds.
In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Geschreven door het bedrijf
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Contactgegevens
Verenigd Koninkrijk
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4,7
Uitstekend
3K reviews
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Heeft 41% van zijn negatieve reviews beantwoord
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Burns outstanding company and service
Outstanding company amazing service and aye highly recommend burns to everyone
19 maart 2026
The food is great but one of the…
The food is great but one of the packets had burst open I think because the parcel had been thrown down the steps not sure but I couldn’t use it .
I will order again though
18 maart 2026
Always quick delivery even though I…
Always quick delivery even though I live on the NW coast of Scotland. Fussy whippety cross loves the biscuits
9 maart 2026
Delivery in less than 2 days
Delivery in less than 2 days! Useful for someone who can no longer drive!
17 maart 2026
The order was dealt with quickly and…
The order was dealt with quickly and the product was delivered quickly and on time.
We have been feeding Burns dry dog food to our dog for over six years and he is excellent health and the correct weight for his breed.
13 maart 2026
Excellent product and timely delivery
27 februari 2026
Great company
Great company. Delivery is always on time. Customer service is fantastic, whatever I need, they’re on hand to help without any delay.
26 februari 2026
Quick service
25 februari 2026
My Dog will not eat this
5 maart 2026
Antwoord van Burns Pet Nutrition
Hi, I am sorry you have had an issue with your recent purchase.
If you email the nutrition team at info@burnspet.co.uk, they will assist you.
Excellent
Excellent! Burns never disappoint. Max loves his wet and dry food and not forgetting the delicious treats!
4 maart 2026
Best dog food on the market
Best dog food on the market. Have always fed my dogs Burns and all have lived healthy long lives. I consider it very good value and the service from Burns is 1st class. Many thanks
3 maart 2026
Burns have been great at tracking two…
Burns have been great at tracking two very active border collie puppies, suggesting which food to try and when to move to adult food. Now trying a different menu for the pups, they very much enjoy Burns’ dry food, and they can be fussy! Highly recommended.
2 maart 2026
excellent service
20 februari 2026
Easy to use website
Easy to use website, swift delivery, happy dogs. What’s not to like?!
20 februari 2026
Really easy to order and delivery at a…
Really easy to order and delivery at a good time.
27 februari 2026
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