I never receive bills from them I have to go on line & retrieve the bill myself. However I have been trying to do this for about for about 3 weeks (on & off) without success. I have just managed to... Toon meer
Bedrijf heeft geantwoord
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I never receive bills from them I have to go on line & retrieve the bill myself. However I have been trying to do this for about for about 3 weeks (on & off) without success. I have just managed to... Toon meer
Bedrijf heeft geantwoord
Started off with great service but recently it’s been terrible. Paid for roaming abroad and charged twice as well as the foreign networks not connecting. Tier 2 support finally resolved but the way I... Toon meer
Bedrijf heeft geantwoord
Thomas was a wonderful representative of EE. He not only converted a physical sim to an eSIM, but also sent spare SIM cards for future activations for our business. He thoroughly reviewed our calling... Toon meer
Bedrijf heeft geantwoord
We had problems connecting whilst on holiday due to having not long upgrading phones, a lovely Scottish lady Nadine was fantastic she had us sorted in no time at all felt like an old friend by the tim... Toon meer
Bedrijf heeft geantwoord
Stay connected with the UK’s most reliable network, offering the fastest speeds and unbeatable 5G coverage. Whatever your business size — from 1 employee to 10,000 plus — we will tailor a complete mobile solution that keeps you connected and boosts productivity to meet your business goals, and all on the UK's best network.
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Transferred over on Wednesday afternoon, provided my pac code, inserted new ee sim on Thursday morning, no service at noon so called , told wait until midnight Thursday , Friday am nothing called at 9am told to wait until midday, no service. They did manage to send me my first bill though.
If you run a business forget ee , I’m now 40 hrs with no phone or message service and I’m trying to run a small business

Antwoord van EE Business

Antwoord van EE Business
I called in and spoke to Kul to port a number in for one of my business lines the process was seamless and as someone with techno phobia she was great

Antwoord van EE Business
Very efficient from the team at EE small business . Seamless and quick .

Antwoord van EE Business
I actually got to communicate with a real person who was not only sympathetic to my issues but he went above and beyond to sort them out. Than you so much Chris Essler. EE had a chance to win a customer for life or lose a customer for life. Chris on behalf of EE definitely won a customer for life. Thank you Chris.

Antwoord van EE Business
Thank you Carole for your outstanding service this morning and explaining things clearly to me now I understand the situation with roaming charges.
Your service is a credit to EE
Thanks once again
Mr Irwin

Antwoord van EE Business
The operative Carol was extremely helpful. She was friendly courteous and professional. Carol sorted out my query immediately when I had spent nearly 15 minutes on line trying to get it sorted. Carol is a credit to EE.

Antwoord van EE Business
All was resolved very quickly and efficiently by Carol

Antwoord van EE Business
She has a very friendly voice and was very understanding and patient with my queries.
She resolved the issues I had very quickly. Thank you Carol!

Antwoord van EE Business
Carol was very helpful and professional. It was good to hear a friendly voice in my favourite accent (Scottish) she solved my question and also offered sales advice which leaves me feeling confident in using EE in future. Well done hen!

Antwoord van EE Business
Called EE Business Sales team and spoke with Diana. She went through all plans and said she would email me. NO EMAIL
I called again four days later and asked her to email me. Whilst not only forgetting who I was, she said she would email, NO EMAIL
I called a third time FFS, this is new business coming to you as a warm call from someone who wants your services and you cant be bothered sending an email. I gave up after the fourth call and the moody person stating that she gave the message last time. I guess this sums it all up. Lack of customer respect and inability to deliver their service. If Diana worked for my company, I would fire her.

Antwoord van EE Business

Antwoord van EE Business
Quite a complicated change of ownership issue, closing accounts, opening new ones.
Carol at EE sorted it all quickly and professionally with a lovely manner

Antwoord van EE Business
Carol super helpful and knowledgable. My query was handled very quickly.

Antwoord van EE Business
Carol @ EE Business - was very helpful and friendly and sorted out the issues straight away without the need to transfer me to various people. Thanks.

Antwoord van EE Business
Carol helped me today with getting roaming set up on my iPhone for when I go on holiday. She was quick, efficient and helpful

Antwoord van EE Business

Antwoord van EE Business
Carol was very helpful and professional, she persivered with my request, I was very satisfied with her service.

Antwoord van EE Business
Carol was excellent. She understood my query and resolved it with empathy. Thanks very much.

Antwoord van EE Business
Very helpful and sorted my requests promptly

Antwoord van EE Business
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