Morris called us with an option for a direct flight that cost just slightly more than our original itinerary. He also helped untangle an error in my wife's name on our booking. Great service!
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We had a good experience other than the fact that after booking our flights, we then had to pay either 155 or 185 to secure a seat on Alitalia. That was unexpected and not cool especially because I... Toon meer
Bedrijf heeft geantwoord
Found a great fare and booked it very simply thru the site. Then circumstances changed within first 24hrs and processing a 100% refund was simple and quick. Have used businessclass.com several times... Toon meer
Bedrijf heeft geantwoord
I did not receive a confirmation email I also did not have the option of choosing seats, which I want to do. My booking reference number is 177501610
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BusinessClass.com is the world's leading price comparison premium travel search. We help you compare hundreds of airlines and travel agencies to ensure you get the best possible deal for your business class ticket, premium economy ticket, first class ticket, even for regular economy. BusinessClass.com go beyond delivering the best offers. We also help our users understand the quality behind each and every itinerary. Our sophisticated quality algorythmes, images, video and reviews will help you decide what is the right choice for you. Welcome to BusinessClass.com!
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- businessclass.com
3,6
Gemiddeld
74 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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An upgrade and a fix.
Morris called us with an option for a direct flight that cost just slightly more than our original itinerary. He also helped untangle an error in my wife's name on our booking. Great service!
17 april 2026
Review zonder uitnodiging
I did not receive a confirmation email…
I did not receive a confirmation email I also did not have the option of choosing seats, which I want to do. My booking reference number is 177501610
14 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Jody,
Thank you for your feedback.
We attempted to contact you by phone but were routed to voicemail, and we have also sent you an email regarding your concern.
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind Regards,
Gurufare Team
The price was great and the schedule…
The price was great and the schedule worked well for me
12 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Juli,
Thank you for your feedback. We’re glad to hear that you found a great fare and that the flight schedule suited your plans well. Your support means a lot to us, and we look forward to assisting you again in the future.
Kind Regards,
BusinessClass.com Team
Allow customer information access to Scammers
You allow customer information to be scraped by scammers who send alarming emails to customers advising of a nonexistent issue with their credit cards then attempt to secure the credit card information.
Shame on you.
Never again.
12 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Ramon,
We’re very concerned to read your feedback, as protecting our customers’ information is extremely important to us.
At this time, we were unable to locate any reservation matching the details provided in your review. To properly investigate this matter, we kindly ask that you share more information, such as your booking ID or ticket confirmation.
Please reach out to us at claims@flightdeals.businessclass.com and our team will prioritize reviewing your case. We take allegations like this very seriously and are committed to ensuring the safety and security of our customers.
We look forward to hearing from you so we can assist further.
Regards,
BusinessClass.com
Renee is awesome
Renee is awesome, she relentlessly searches for options that save you time and hassle at airports. First stop for business class plane tickets!
7 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Elijah,
Thank you for taking the time to share your experience. We’re delighted to hear that our team was able to provide efficient and convenient options to enhance your journey. Your recognition means a great deal to us, and we truly appreciate your trust in choosing us for your travel needs. We will be sure to pass along your kind feedback to Renee.
Kind Regards,
BusinessClass Team
Fast, efficient and good value
Found a great fare and booked it very simply thru the site. Then circumstances changed within first 24hrs and processing a 100% refund was simple and quick.
Have used businessclass.com several times now and am very satisified.
6 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Andy,
Thank you for sharing your experience with us. We’re pleased to know that you found great value in your booking and that the process was smooth from start to finish. It’s especially encouraging to hear that our support during your change in plans was quick and hassle-free. We truly appreciate your continued trust and look forward to assisting you again in the future.
Kind Regards,
BusinessClass Team
Very prompt and good service via chat
6 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Pramod,
Thank you for your kind feedback. We’re glad to hear that you had a smooth experience with our chat support and that our team was able to assist you promptly. We truly appreciate your support and look forward to helping you again in the future.
Kind Regards,
BusinessClass Team
I do like prices (cheaper than many…
I do like prices (cheaper than many others), easy and clear booking process. Thank you.
3 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Rimma,
Thank you for your feedback. We’re pleased to know that you found our fares competitive and the booking process simple and easy to follow. Your support means a lot to us, and we look forward to assisting you again on your future travels.
Kind Regards,
BusinessClass Team
Good experience but…..
We had a good experience other than the fact that after booking our flights, we then had to pay either 155 or 185 to secure a seat on Alitalia. That was unexpected and not cool especially because I had asked the chatbot if there were any hidden fees beyond the price that was quoted and she said no.
1 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Jen,
Thank you for sharing your feedback. We’re glad to hear that you had a positive overall experience, though we sincerely regret the confusion regarding seat selection fees. We understand how this could be frustrating, especially after seeking clarification beforehand.
Please note that seat selection charges are typically set by the airline and may be offered as optional add-ons after booking, depending on the fare type and airline policy.
Thank you again for your valuable feedback and for choosing us.
Kind Regards,
BusinessClass Team
It was very easy to book a flight and…
It was very easy to book a flight and got a very good price
1 april 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Qazi,
Thank you for your feedback. We’re glad to hear that you found the booking process straightforward and were able to secure a great fare. We truly appreciate your support and look forward to assisting you again in the future.
Kind Regards,
BusinessClass Team
decent prices; pretty low stress site
Pretty easy finding decent prices last two times we flew to Europe. Better than many sites.
29 maart 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Bonnie,
Thank you for your feedback. We’re glad to hear that you found great value on your recent trips to Europe and that the process was smooth and straightforward. It’s always our goal to provide competitive options and an easy booking experience.
We truly appreciate your continued support and look forward to assisting you again in the future.
Best Regards,
BusinessClass
I am extremely disappointed with the…
I am extremely disappointed with the service provided by BusinessClass.com. Due to an airspace closure, I requested a refund on March 1st. It has now been three weeks, and despite my repeated attempts to follow up, the company has failed to provide any substantial update or a timeline for the return of my funds.
Every time I call, I am met with irresponsible and vague answers. The representatives repeatedly state they "need to check with the accounting team," yet no one ever follows up with a resolution. A professional travel platform should provide transparency and timely responses, especially during travel disruptions.
I strongly advise potential customers to think twice before using this platform. Their lack of accountability regarding refunds is a major red flag. I am still waiting for my money and will update this review if and when they decide to act professionally.
21 maart 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Wajid,
Your review is very concerning to us.
Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com
The booking was very easy and I had a…
The booking was very easy and I had a better deal than what i saw from other booking Agents online including the airline themselves. Thank you.
17 maart 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear MaryAnn,
Thank you for your kind feedback. We’re glad to hear that the booking process was smooth and that we were able to offer you a competitive option compared to other sources. Providing value and a hassle-free experience is always our goal.
We truly appreciate your support and look forward to assisting you again in the future.
Best Regards,
BusinessClass.com
Do not book with these scammers
Do not book with these scammers. I am stranded at the airport with no phone going through… all their 5 star reviews are fake done by employees…
6 maart 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Mrinal,
We’re sorry to hear about your experience and understand how stressful this situation must be. Upon checking your reservation, we found that your flight was affected by a schedule change from the airline. We have previously reached out to you to gather additional details regarding your preferred flight option so we can assist you with the available alternatives.
Please rest assured that we are here to help resolve this matter as quickly as possible. Kindly reply to our previous emails so we can obtain the necessary information and assist you further with your flight arrangements.
Best Regards,
BusinessClass.com
Please please DO NOT use this website
Please please DO NOT use this website. it is a scam where they 'buy airmiles' from corporates and business travellers and then book flights using them, for you. You pay your fare (mine was (€4150) to them but risk the airline cancelling your ticket as they don't allow this to go on. You also have no rights as you would if you booked directly. When I discovered this after I booked, I paid an extra €1000 to have a ticket from the airline. Even that was an upgraded economy ticket so again no cover for me. THEN my sister broke her back and became paralysed so I had to go to her in Dubai urgently and needed to change my tickets. The price of the change was more than the original fare and more than buying a new ticket from the airline. Had I booked with the airline originally, I would have been able to change my ticket for €300. You have been warned.
2 maart 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Natalie,
Your review is very concerning to us.
Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com
deceitful business and wasted time
I purchased two first class tickets knowing I had 24 hours to change my mind. Hours later LJ Reeves wrote saying BTW the price has risen by 30 percent. I canceled and Reeves wrote "We’ve processed your cancellation request as per your instructions." What Reeves did not say was that they did not cancel the charge to my credit card. In addition to the deceit, this required wasting my time to book (at a false advertised price) and then to revoke charges with my credit card company.
13 februari 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear S. Tori,
Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com
Tried to book a business class flight…
Tried to book a business class flight that they said was available. They charged my card and then told me the price went up and the flight was not confirmed. Tried to book the same flight and pay the higher price and they did the same thing again. Charged the card and increased the price. First two charges were reversed when I called them. Third charge was not so I had to contest the charge through my CC company. It’s a scam company.
16 februari 2026
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Brett,
Thank you for your feedback. We apologize if our customer service did not meet your expectations, and we appreciate you sharing your concern and helping us identify where we need to make improvements.
We understand how frustrating it can be when prices change unexpectedly. Flight fares are constantly fluctuating due to supply and demand, and until a ticket is issued, the price is not guaranteed. This is a standard practice across airlines and travel agencies.
As stated in our terms and conditions, all prices are based on real-time airline inventory. If the fare increases before booking is finalized, we are unable to issue the ticket at the previous rate. We apologize for any inconvenience this may have caused and appreciate your understanding.
Kind regards,
BusinessClass.com
More than a month to have a refund for a cancelled business class flights
The flight I booked with Cathay Pacific was cancelled due to a super typhoon and I was recommended to take refund by an agent on Businessclass.com. The flight was cancelled on 23 Sept and to date, my refund status has been in progress. What was misleading was that on the status page on Businessclass.com, it says "direct refund processed by Cathay Pacific". I understand it takes some time but the status has not been changed since 1 Oct. So I called Cathay. After numerous deliberate mistakes with chatbot, I finally got through to a humanbot, who said that I need to contact the agent because the cancellation on Cathay's side was accepted on 8 Oct. So I called Businessclass.com. Apparently it takes another few weeks for the refund to go through. So it takes more than a month to have refund since the business class flight was cancelled due to adverse weather. I found the whole booking, changing and cancelling flights on Businessclass.com is a lot more cumbersome than booking flights directly with airlines, which I normally do. For me, there seems no benefit in using their services part from 24-hour phone lines which most airlines don't have any longer. I couldn't find that much of a bargain on business class flights on the site and given the cumbersome process and extra time needed to get through to an agent and get things done, I see no reason to use their service again.
16 oktober 2025
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Yumi Tyrrell,
Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com
Same bad experience but different route…
Same bad experience but different route from Gary Curran who reviewed a day ago.
I booked 2 return business class tickets from Melbourne to Berlin which had 2 stops and multiple airlines
First leg from Melbourne to Bangkok, at check in found out that seats allocated were 45A/B which I thought could not possibly be business class. Rang Businessclass.com and they said it was the airline's fault and they would take care of when I get back. I felt trapped as I had no choice.
Same thing happened on the way back from Berlin. It was the final leg from Bangkok to Melbourne.
When I got home and rang Businessclass.com to complain again, they assured me that it was the airline's fault in both cases. They were going to claim compensation for me but silence since then despite my request for a progress update. So much for customer care!!
It has been 10 weeks!!
PLEASE TAKE CARE WHEN BOOKING.........
6 mei 2025
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear GeeTee,
Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com
The worst customer care experience ever!
I booked 2 business class tickets from London Heathrow to Bangkok on Oman Air for May 24th. I started the check in process and found that we were downgraded to economy class. Businessclass.com said it was Oman Air's fault as they were upgrading their system.
Business class said I could take the economy seats or pay a further fee to upgrade again, absolutely shambolic company to try and get customer care assistance.
8 weeks have passed and I have not heard a single word from them.
PLEASE BOOK WITH CAUTION......
7 mei 2025
Review zonder uitnodiging
Antwoord van BusinessClass.com
Dear Garry,
Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com
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