Sent my phone in on 4/4/22. It has now been more than the 15-30 days they said it would take to get me my phone back due to ceasing their operations (e-mail received 4/15). I am probably not going to... Toon meer
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I used to trade my devices into Best Buy, or a carrier, but it makes way more sense to sell them online. BuyBack Engineer was a good service. They offered me a fair amount for my iPhone SE 2020, and... Toon meer
I used BuyBack to sell my old phone for some quick extra money, it shipped to the company within a few days and I was notified once it was received. I had opted to receive my money through apple pay b... Toon meer
Bedrijf heeft geantwoord
I don’t know why I didn’t do this sooner. I had several old phones just sitting in a box. The whole process was flawless. I just printed the mailing label and dropped my phone at the post office. I wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over BuyBack Engineer
Geschreven door het bedrijf
That's where we come in. Our business model is built on 3 key metrics: value, communication, and speed.
Consumers looking to sell their old phones, tablets, or computers are looking for the most value, an open & transparent process, and an ultrafast payout.
That’s why we guarantee the highest price for your device and price lock it for 14 days, update you at every step, and payout the same day we receive you device.
Questions? Our email is always open and we even accept texts to our number. Checkout our website to see our price offerings.
Contactgegevens
1751 Main St #959, 01876, Tewksbury, Verenigde Staten
- 617-794-9457
- support@buybackengineer.com
- buybackengineer.com
Summing up my over all experience with…
Summing up my over all experience with this business. Very displeased and a definite waste of time .

Antwoord van BuyBack Engineer
Great customer service
Great customer service! They sent my payment through Venmo very quickly and helped me work through an issue in a very helpful and polite manner. I will use them again.
Simple process
It was a simple process, and happened pretty fast even though they said there might be delays in processing with the new iPhone out.
They preformed as advertised.
I went on-line and filled out the form concerning my phone. BuyBack Engineer did exactly what they said they would do. They paid me the amount the site estimated my phone would be worth. I am satisfied.
Overall great experience - long delay in payout
The overall experience was great. However, I deduct 1 star because the whole process took almost 2 weeks. BuyBack Engineer advertises with "payout the same day we receive the phone".
In my case, it took approximately a week between my phone being delivered to BuyBack Engineer and the money being sent to me. I understand that with the release of the new iPhone, this company might be overwhelmed. But then don't promise something you cannot fulfill.

Antwoord van BuyBack Engineer
Easy transaction
Easy transaction, and appreciated the confirmation when they received my phone.

Antwoord van BuyBack Engineer
Smooth Process, Payment as Promised
A smooth, painless process from start to finish. I generated a quote quickly, got my mailing label, used an old iPhone shipping box to send my phone, and waited for the inspection and payment process to complete. Because I did this during peak iPhone upgrade season the process did take a while (2 full weeks from generating the mailing label to receiving payment) but the label had a tracking number and BuyBack Engineer sent periodic email updates, so the process was clear if not very fast. I received the full quoted price for my iPhone sent via Venmo.

Antwoord van BuyBack Engineer
Overall great!
It did take a bit longer then I expected for the order to be processed, like a day or two, but otherwise easy and great experience! Will definitely keep this website in mind
They communicated fast!
They communicated fast and made everything easy! Would do business with them again. Top payout for my device.
Great Customer Service, they offered me the most dor my damaged iPhone
They offered me the most for my damaged iPhone, glad I found them.
They were easy to work with, customer service helped me through the process. No issues.
What a rip off
What a rip off. They promise $500+ for your like new phone (the exterior is immaculate on all my phones) and then turn around and tell you the battery is at 80% so they knock $100 off. Nowhere did it say the battery needs to be at “x” amount to be considered mint. Could have sold it elsewhere for more money. Engineering rip offs are all they’re good for.

Antwoord van BuyBack Engineer
Easy and quick payment!
Easy, straightforward, quick turnaround on payment. As it should be. It’s fantastic they offer Venmo as a payment option. Thank you!

Antwoord van BuyBack Engineer
Excellent communication and would…
Excellent communication and would definitely use them again.

Antwoord van BuyBack Engineer
BuyBack Engineer was great
BuyBack Engineer was great. Highest quote, paid for the postage, honored the price, paid through Venmo as I wanted. Even paid a 5% bonus when they couldn’t turn it around in 24 hrs due to high volume of phones received. What more can one ask for?

Antwoord van BuyBack Engineer

Antwoord van BuyBack Engineer
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