One of my original distributors had me jump through several hoops to get Midazolam for my clinic again. Every time I sent them a form they requested, they asked for a couple more. This went on for ove... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
EMP has always been my go to for supplies. Low cost, great options and quick shipping. I'm sure that under the roof of Boundtree we will see the same kind of great customer service.
Bedrijf heeft geantwoord
Ordered a Statpack from them that, in the heading, states clearly it includes the cells as seen here "StatPacks G3 Clinician Bag with Airway, Medicine, and IV Cells, Red" . When it arrived it did not... Toon meer
Bedrijf heeft geantwoord
Mine was a reorder. I order 3 sharps containers every order. It's easy to order online. But it takes a long while to fill up 3 containers. EMP makes that part of my life a pleasant experience.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Medische apparatuur leverancier
- ook in
- Farmaceutische producten groothandel
- Medische benodigdheden winkel
- Veiligheidsuitrusting leverancier
- Ziekenhuisbenodigdheden
Geschreven door het bedrijf
Since 1972, Emergency Medical Products (EMP) has been your convenient, low-price source for medical and safety supplies. We’re here to help you prepare for a variety of medical scenarios, no matter your occupation or expertise. For 50 years, we’ve provided medical supplies and equipment to healthcare professionals and first responders. We are continually expanding our product offering to better meet the needs of fire and EMS, law enforcement, K-12 schools, colleges and universities, hospitals, physician offices, businesses, parks and more.
Contactgegevens
5000 Tuttle Crossing Boulevard, 43016, Dublin, Verenigde Staten
- (800) 558-6270
- service@buyemp.com
- buyemp.com
4,4
Uitstekend
730 reviews
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too many items are being discontinued.
A lot of products that we buy are not being stocked and/or are being discontinued. Not happy, looking to purchase product though a second source.
19 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you for the review. While we try to make every effort we can in making sure that your much needed items are in stock and available to ship out to you, unfortunately circumstance beyond our control can prevent us from receiving these from the manufacturer on the exact date we were expecting to get them in. Due to unforeseen issues/discontinuations.
Antwoord van Emergency Medical Products, Inc.
Thank you for your review!
Bang my head on the wall?
Organization has made multiple purchases in past. I took over from someone that left. I had to call to get username and password changed - that worked out well.
I made a purchase and received confirmation. No shipping info received and called a week later asking where the items were. Was advised that the order was still pending due to using a charge card but it should have been approved a day or two after order.
Order was flagged for approval and done so. Noted my small order was shipped in two boxes and I was charged for both shipments. In addition, I ordered two bags of twelve of an item but received two of that item; not 2 bags of twelve. So another order was made but thankfully was not charged shipping. In the end I got three boxes for the three different items I ordered and paid shipping for one.
20 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you for leaving us your review. I do see that your issue(s) has been resolved with a Customer Care representative. Please be on the look out in your email for a reach out from us soon.
Recently shipping issues have been…
Recently shipping issues have been disappointing. Items what were obviously crushed were sent out anyway.
Another order was shorted even though it showed on paperwork.
Billing has been a nightmare to keep straight with the office .
Company has been good for years, now might have to look around at others..
19 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you for your review. A representative will be reaching out to you shortly to help resolve your issues.
Everything about the Company is…
Everything about the Company is perfect, but our Rep Barb is OUTSTANDING, what a asset to your company. I have recommended many others to use EMP.
19 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you so much for your wonderful review. I will make sure that Barb and her supervisor are aware of your praise.
great experience
Was able to get meds needed in our practice in an economically and quick way. Thanks! Our local vendor was more than double cost!
19 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you for your review. We are so glad we could help you in getting the needed medication at a reasonable cost.
I am a tax-exempt fire dept and when I…
I am a tax-exempt fire dept and when I sent in my exemption certificate, I was told I could not get my tax exempt because I have two addresses- 1 for billing and 1 for shipping. When I questioned the person about it, they said I could send in a letter that asked for several things. At that point I elected to pay for the tax and never purchase from you again. I really enjoyed having your product lower than other companies however I will pay top dollar before I ever order from your company again!
14 september 2023
Antwoord van Emergency Medical Products, Inc.
Hello,
I completely understand how this extra address validation/setup can be frustrating and I have partnered with our tax team to see if we have any other options to apply the tax exemption to the account. At this time, to ensure that we are compliant with tax regulations, we are unable to adjust the exempt status on this account without having this additional information provided for our records.
I definitely hate to hear that you are looking to move away from EMP over this complication and if there is anything else that we can do to help turn this around please let us know ASAP
You deceive customers
I purchased one of your products, it came incomplete, when I asked what happened, you replied I only purchased a part of it and the other has to be purchased separated. I went to Amazon and purchased the completed SAME product at a 1/4 of your price. You are deceiving purchasers with your tactics. I won't buy from you again and I am returning the useless part you sold me.
12 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you for taking the time to leave your review. I see there was some confusion when placing the order online, as the item has a drop down box to select either the pump or the canister from. Those drop downs can be easy to miss. I also see that you have spoke to our wonderful reps and they have processed a return for you. Once the item is received the cost will be refunded back to you. We are glad your issue has been resolved.
Highly Recommend for Eye Surgery Recovery
My husband had eye surgery and the doctor's office included your brochure in our folder. We were not sure we would need the equipment but we're very happy that we ordered it. Can't imagine recovery without using the equipment. Ordered on a Thursday and had it on Tuesday. Free return shipping and very reasonable rental rates. Was able to speak with knowledgeable person each phone call and package came with clear instructions.
9 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you! We are so glad we could help in making your husbands recovery as comfortable as possible.
I ordered the child Ambu mask and add…
I ordered the child Ambu mask and add it on some gloves in a couple stuff but I truly needed the child Anbu mask which I did not receive they are on back order boo boo-boo on customer service
7 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you for the review. While we try to make every effort we can in making sure that your much needed items are in stock and available to ship out to you, unfortunately circumstance beyond our control can prevent us from receiving these from the manufacturer on the exact date we were expecting to get them in.
No problem ordering the products at…
No problem ordering the products at all. Only problem is we are a volunteer department and ppl are not there all the time. So the tax exempt don’t apply going to a home address:
8 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you so much for your review. We completely understand your frustrations in regards to this process. If you should have any questions please feel free to reach out to us at 1-800-558-6270 option 2.
Antwoord van Emergency Medical Products, Inc.
Thank you for your wonderful review.
SALES PEOPLE ARE GREAT
SALES PEOPLE ARE GREAT. JC ACTUALLY KNOWS ME BY NAME AND MY NEEDS AND WHEN I CANT GET HER THE OTHERS ARE ALSO GREAT. DELIVERY IS FAST ALSO. TERRILL WICKHAM
6 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you so very much. I will make sure that JC is aware of the wonderful praise you have given her.
backordered items
6 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you for the review. While we try to make every effort we can in making sure that your much needed items are in stock and available to ship out to you, unfortunately circumstance beyond our control can prevent us from receiving these from the manufacturer on the exact date we were expecting to get them in.
EASY order process
EASY order process, Easy payment processing. Emergency Medical Products does a FANTASTIC JOB!
FedEx blew it saying I would get STOP the Bleed kits on Sept 5th during hours the Shul was open BUT did not happen so I rescheduled to a Walgreens pickup which worked GREAT
1 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you so much for the review. We are very happy that you were able to get your items. If you should have any issues on the FedEx front please feel free to let us know and we will be more than happy to reach out to them on your behalf.
Antwoord van Emergency Medical Products, Inc.
Thank you for your review.
Easy to use website with lots of…
Easy to use website with lots of options for what we need!
2 september 2023
Antwoord van Emergency Medical Products, Inc.
Thank you, we are happy to hear that the new website has been easy to navigate.
Awesome Company
Customer Service is Awesome! very prompt and responsive!! Answered all of my questions before I placed the order, AND stood by their word upon receipt of the product. Everything arrived perfect and unexpired (thank you) will definitely be doing business again.
29 augustus 2023
Antwoord van Emergency Medical Products, Inc.
Thank you for the review. We take pride in our wonderful Customer Service team.
Antwoord van Emergency Medical Products, Inc.
Thank you so much!
Antwoord van Emergency Medical Products, Inc.
Thanks for the review.
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