Great experience with this company. Kirstie was extremely helpful and made the whole process easy, sorting everything out for us. The product is excellent quality, very competitively priced, and was d... Toon meer
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Lees wat reviewers zeggen
The insulation was delivered quickly and well packed. The size was 28mm bore by 19mm thick. This was for heat pump feeder pipes that the seagulls had pecked for their nests! I had no trouble cutting t... Toon meer
The website is easy to navigate and very user friendly. I ordered the 19mm thick pipe insulation and reels of tape. The order arrived promptly and all intact. I will use buy insulation again.
Great company and an easy to use sales platform. Good communication throughout the delivery process and my product arrived in good condition and on time. Driver was friendly & helpful so I couldn’t h... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to BuyInsulation.co.uk, the leading independent North West distributor of Thermal and Acoustic Insulation, Fire Protection and Trace Heating. BuyInsulation specialise in the supply of all types of Insulation, Metal and Ancillaries related to the Industrial, HVAC, Marine and Acoustic markets, with competitive pricing combined with next-day delivery on stock items.
Contactgegevens
Unit 1 Newstet Road, Knowsley Industrial Park, L33 7TJ, Liverpool, Verenigd Koninkrijk
- 03301336613
- sales@buyinsulation.co.uk
- buyinsulation.co.uk
4,7
Uitstekend
298 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Never received my order!
29 september 2025
Soundproofing Useless
Bought some boards claiming to be soundproofing, but they are utterly useless. I measured the noise from the neighbouring property with a decibel meter before and after installation and it was exactly the same. No point trying to get a refund because it’s glued to the wall. I’ll be reporting this to trading standards instead because it’s false advertising.
27 augustus 2025
Review zonder uitnodiging
Antwoord van Buy Insulation
Thank you for your feedback, and we’re sorry to hear you’re disappointed with the acoustic mats. Soundproofing can be complex and the results depend on several factors, so we’d really like to understand more about your installation and the test you carried out.
If you could share your order details and any testing information with us, as I'd like to pass this back to our supplier to investigate
Kind Regards
Buy Insulation
Why does this company not have a…
Why does this company not have a receptionist for office hours, no one answers the phone or replies to emails.
Ordered 15 sheets of insulation and tape only half the order was delivered. No refund and no reply from email or phone.
Need to order a large amount of this product but have no faith in it arriving
11 september 2025
Review zonder uitnodiging
Great service
Great service, received sound proof mat promptly, easy to cut to size via table saw. Does a good job of dampening the noise of my cooling fans in the attic.
17 september 2025
Review zonder uitnodiging
Antwoord van Buy Insulation
Thanks for the great feedback! Glad the mat was easy to fit and is working well for your cooling fans.
Best regards
Buy Insulation Customer Care Team
25mm Celotex
I ordered fifteen sheets of 25mm Celotex. 2 weren’t filled properly with foam. I rang the company who said they are normally checked before leaving the warehouse. They apologised and delivered two more early the next day. For a small DIY order, I was very impressed with the response. I wouldn’t hesitate to recommend.
17 september 2025
Review zonder uitnodiging
Antwoord van Buy Insulation
Thanks for sharing your experience! We’re so pleased we could get the replacement sheets to you quickly and that you were happy with the service. Your recommendation means a lot to us!
Best regards
Buy Insulation Customer Care Team.
Antwoord van Buy Insulation
Thanks for your feedback! Great to hear everything went smoothly we’d be happy to serve you again anytime.
Best regards
Buy Insulation Customer Care Team.
Antwoord van Buy Insulation
Thanks for your review! We’re glad you found the price, delivery, and quality all spot on.
Best regards
Buy Insulation Customer Care Team.
Bought some items for colleagues for a…
Bought some items for colleagues for a work project. They were happy with the product and delivery.
15 september 2025
Review zonder uitnodiging
Antwoord van Buy Insulation
Thanks for your feedback! Great to hear your colleagues were happy with the products and delivery.
Best regards
Buy Insulation Customer Care Team.
Product was delivered just as specified…
Product was delivered just as specified and communication was good throughout.
3 september 2025
Review zonder uitnodiging
Antwoord van Buy Insulation
Thank you for your kind feedback. We’re delighted to hear that everything arrived as expected and that you were happy with the communication. We really appreciate you taking the time to share your experience.
Kind regards,
Buy Insulation
Antwoord van Buy Insulation
Thank you so much for your kind feedback! We’re glad to hear the delivery was on time and you’re happy with our service. We look forward to serving you again!
Best regards
Buy Insulation Customer Care Team
Same day delivery and great price well…
Same day delivery and great price well pleased thank you 😊
29 juli 2025
Antwoord van Buy Insulation
Thank you very much for your review. We're delighted to hear that you were pleased with the same-day delivery and found our pricing to be competitive. Your support is greatly appreciated.
Antwoord van Buy Insulation
Thank you for your positive feedback. We're pleased to hear that you were satisfied with the product quality, packaging, and delivery time.
The delivery was very fast and the…
The delivery was very fast and the price was great. I highly recommend it.
26 juni 2025
Review zonder uitnodiging
Antwoord van Buy Insulation
Hi Anna,
Thank you very much for your kind words and recommendation.
We are pleased to hear you were happy with the speed of your delivery and the value you received. If you ever need anything else or have any questions, our team is always here to help.
Best wishes,
Buy Insulation Customer Care team
Antwoord van Buy Insulation
Thank you Simon for your review.
We are pleased to hear you got exactly what you needed so quickly. We look forward to helping you again in the future.
All the best,
Buy Insulation Customer Care team
My insulation came very quickly and was…
My insulation came very quickly and was a good quality product. I will be using buy insulation again.
9 juli 2025
Review zonder uitnodiging
Antwoord van Buy Insulation
Thank you for your 5 star review and for choosing us.
We are glad your order arrived quickly and you are happy with the quality. We look forward to serving you again soon.
Kind regards,
Buy Insulation Customer Care team
Brilliant Company and great service.
Brilliant Company and great service.
Highly recommend
22 juli 2025
Review zonder uitnodiging
Antwoord van Buy Insulation
Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your recommendation means a lot! 😊
Best regards
Buy Insulation Customer Care Team
Brilliant Company and great service…
Brilliant Company and great service came in a good amount of time and contact via email was all done brilliantly thank you
13 juni 2025
Review zonder uitnodiging
Antwoord van Buy Insulation
Thank you so much for your lovely feedback! We're delighted to hear everything went smoothly from the timely delivery to our email communication. Your support means a lot to us, and we hope to serve you again soon!
Best regards
Buy Insulation Customer Care Team
Price was very competitive
Price was very competitive, free and fast delivery. Great customer service.
1 juli 2025
Review zonder uitnodiging
Antwoord van Buy Insulation
Thank you for your kind words! We're thrilled to hear you found our pricing competitive and appreciated the free, fast delivery. Providing excellent customer service is very important to us, and we're glad we met your expectations. We look forward to serving you again!
Best regards
Buy Insulation Customer Care Team
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