Loved the transparency of the process the whole way through. Grateful I got access to such great brands at a reasonable price.
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Lees wat reviewers zeggen
Weeks, months of being told there is an inventory issue after placing an order, and that orders cannot be placed for another 1-2 weeks. Then to just see the date extended over and over again with each... Toon meer
Bedrijf heeft geantwoord
I mistakenly believed that the price bid was a grand total. Taxes placed the item beyond our budget and I contacted Customer Service. They understood and cancelled the purchase. Another bid was ente... Toon meer
Bedrijf heeft geantwoord
Bought hard to find roofrack parts for great price. First offer accepted, but was later cancelled because the seller miscounted inventory. Took talking to customer service (very friendly and helpful)... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Buyr is the Boulder, CO startup revolutionizing online shopping. Set your price on the World's best brands. We are a third-party marketplace partnering with retailers and brands to bring efficiency to the world of online shopping. Pick your product. Set your price. Sit back. We'll work to get your deal unlocked. This is shopping simplified.
Contactgegevens
Verenigde Staten
- support@buyr.com
- buyr.com
Fast shipping and great customer…
Fast shipping and great customer service.
My price was matched within 24 hours. I received my order quickly. Customer service resolved my issue fast.
7 november 2022
Antwoord van Buyr.com
Thanks for sharing about your 5-star Buyr.com shopping experience, Lisa!
Can't wait to see what deal you score next!
Pick your own price
5 november 2022
Antwoord van Buyr.com
It's that easy, Renee! Picking the price you want to pay on the world's top brands is better, isn't it?
Someone just ordered the bag from…
Someone just ordered the bag I got through buyr.com from Amazon to my address as a gift order… but customer service is great at least so upping from 1 to 3 stars.
13 november 2022
Antwoord van Buyr.com
Hi John,
We're proud that our retailers are able to use Amazon Logistics for fulfillment alongside the other major carriers we provide like UPS, USPS, FedEx, and DHL. This brings greater efficiency to our marketplace.
So if it seemed like someone just purchased this from Amazon, I'm glad to tell you that isn't the case.
We're glad you loved our customer service, though!
Wrong item, but able to return
Got wrong item and had a hard time figuring out how to arrange a return, but it's on its way now. Disappointed that it wasn't what I was looking for, but glad I can return it relatively easily. Might help to make clearer on the website how to do this. I wouldn't have expected to find a return link under tracking.
28 oktober 2022
Antwoord van Buyr.com
Hi Jennifer,
First -- thanks for taking the time to leave us a review.
Second, I apologize that one of our retailers sent you the incorrect size. While uncommon, these pick & pack errors do occur time to time, and it's never fun receiving the wrong thing in the mail.
Also, we're taking your tracking and return suggestions into account. We're always looking for ways to make the Buyr.com platform easier to use, so thank you for your feedback!
Try it!
Found an item I was look for way cheaper and it was delivered faster than estimated! I was skeptical because I wasn't sure if it was legit but it most definitely is!
25 oktober 2022
Antwoord van Buyr.com
Woo! Thank you for the 5-star review of your Buyr.com shopping experience, Brandy.
We're glad you scored a deal and enjoyed the lightning quick shipping, too. Looking forward to seeing what deal you get next!
The follow up when i had issues.
7 oktober 2022
Antwoord van Buyr.com
Hi Ben!
We're so glad our customer service came through for you to deliver a 5-star experience. Even when things don't go according to plan, we've got your back!
See you back soon to get your next deal?
I never heard of this site before and I…
I never heard of this site before and I pretty much rolled the dice to see if it was really legit or not. I wanted these certain paige jeans (fairmont), but they were out of stock on other sites, and this was the only place that had it in stock. It's pretty much like ebay you make an offer they either accept/compromise the price. Nice experience overall the only thing is the shipping took a week for me, but when I contacted them they had it shipped the same day, so to come to a conclusion I'd definitely recommend this site.
26 oktober 2022
Antwoord van Buyr.com
Ricardo, I can confidently say this is one of the best reviews we've ever received. Excellent description on how users can set their price to save on brand new products from the world's best brands.
We'll keep working to make sure your next deal delivers more quickly!
Notice and atencion about delay order…
Notice and atencion about delay order them o got delivered fast.
25 oktober 2022
Antwoord van Buyr.com
Thanks for the 5-star review, Renato!
We're so glad you enjoyed the Buyr.com shopping experience.
Antwoord van Buyr.com
Ouch, Steve! We're very sorry to see you didn't enjoy your shopping experience on Buyr.com.
For readers wondering why Steve left a 2/5 star review, it's hard to say... Perhaps it was the fact that we only saved him $29.00, a 22% discount on a brand new ASUS product that never goes on sale... Or maybe it's the fact that his order took less than 48 hours to land on his doorstep from the time of purchase!
If unbelievably fast shipping, huge discounts on top brands, and satisfaction guarantees don't piss you off like they did to our buddy Steve, Buyr.com is most certainly the way for you to shop online. We'll see you soon :)
I used this site for the first time
I used this site for the first time, and it worked really well for me. I made two separate offers and got immediate responses back for both items. I’ll be back to this site again. Reviews helped me trust the site.. I highly recommend it.
7 oktober 2022
Antwoord van Buyr.com
Hi Renee! Thanks so much for your kind and helpful 5-star review.
We look forward to having you back at Buyr.com to continue saving on the brands you know and love!
Bought hard to find roofrack parts for great price.
Bought hard to find roofrack parts for great price. First offer accepted, but was later cancelled because the seller miscounted inventory. Took talking to customer service (very friendly and helpful) to find out why.
Day later saw ad still on the website, so made another even lower offer. Accepted and I received the product. New as promised. Shipped last minute.
8 augustus 2022
Antwoord van Buyr.com
Heck yeah, Peter. Thanks for the glowing 5-star review of your Buyr.com shopping experience.
I trust we'll see you back soon to unlock your next deal?
Very easy process
Very easy process. I was able to buy my shoes at a price that I liked. And it only took a day to find my acceptable match. I am very happy. The same shoe was still selling for full price at a large retailer. I was able to buy them for 50% off.
1 september 2022
Antwoord van Buyr.com
Woohoo!
Thanks for taking the time to share your 5-star Buyr.com experience with the world, Cara.
We look forward to seeing what deal you unlock next!
Never received package
Never received package can’t get response from customer service about my 90 dollar package
27 augustus 2022
Antwoord van Buyr.com
Hi Catherine,
First, I'm sorry to hear that you've had a negative experience with us. From what we can tell, there seems to be a miscommunication occurring somewhere... Our 5-star customer service replies to every single inquiry quickly to solve our customers issues, concerns, and questions. Our representatives responded to each of your inquiries and sent you a total of 9 (NINE!) emails attempting to get a response from you so we could figure out what went wrong and offer you a solution. For whatever reason, you haven't responded or seen our attempts to assist you...
The carrier provided proof of successful delivery on your order, but it's always possible it was stolen or misplaced. Still, we need you to communicate with our representatives so that we may find you a solution.
If you do happen to see this reply, please check your inboxes and spam so we can make this situation right! We'll be on the lookout for your messages and look forward to making you a satisfied Buyr.com customer, yet.
Antwoord van Buyr.com
Thanks for the 5-star review, Brian!
Looking forward to seeing your next deal unlocked with Buyr.com
Put in a price that I thought was so…
Put in a price that I thought was so low it wouldn’t be matched, low and behold the package is on its way to me! Best price I had seen for the product, and I checked many places. Will be, and have been, a repeat customer.
11 juli 2022
Antwoord van Buyr.com
Appreciate the glowing 5-star review!
We'll see you back at Buyr.com soon.
Hole Saw kit.
Hi this is Steve and I recently ordered A Milwaukee hole saw kit.. I experienced problems with the product and the Box that it came in. I reported this to your representative and I am in the process of sending back the product as soon as it's signed in I've been informed that Your company you will send out a new product at once. Thanks for the help Steve.
24 juni 2022
Antwoord van Buyr.com
Steve, thanks for taking the time out of your day to share about your 5-star shopping experience on Buyr.com!
Jacket
Very easy to use, effective and I got an accepted price for my item. It turned out that some of the info about the product was not correct, manufacturer’s info not Buyr info and I had to return the item. Buyr sent me a return shipping label and the return went smoothly. I was then able to use Buyr again and get the correct item. Thanks Buyr, you didid a great job.
16 juni 2022
Antwoord van Buyr.com
Hey William! Thanks so much for the review.
We hate to hear when a purchase didn't go perfectly - it sounds like your experience definitely does not live up to our standards.
If you could reach out to our support team (click "Help" or "Chat" on the website), let us know your order number, and we will make it right with a reward card to guarantee you get a great deal on your next purchase.
Hopefully we can perform well enough for you to change this two star review - ouch!
We appreciate your business regardless, and are looking forward to making your next purchase one of you best online shopping experiences ever!
Don't hesitate to let us know what else we can do to be helpful either, we are here as your resource.
Thanks, William!
Love this company!
3 juni 2022
I never put in the price that they said…
I never put in the price that they said they matched ! And they sent me the item and billed my PayPal account . Going thru the return process with them now - which may take 30 days to get my money !!! Urgh !
19 mei 2022
Antwoord van Buyr.com
Hey Jeffrey, so sorry to hear you had a bad experience - we hate that!
After looking into session logs, we were able to determine that someone on your account did submit the price that was matched. If you think this means you account has been compromised, please reach out to customer service asap so we can help secure it.
I do see that we refunded you the same day your return was received on (5/13), but PayPal has your refund listed as "pending" because you have not verified your account. I would encourage you to reach out to PayPal to figure out if there is a way for them to speed it up, because we agree that is unacceptably slow (via PayPal: "Expected Clearing Date: May 18, 2022 - May 23, 2022").
Please don't hesitate to reach out to our customer service team if there is anything else at all we can do to help - seriously we love to do it. We hope we can earn the opportunity to give you a better experience in the future!
Antwoord van Buyr.com
Thanks for the 5-star review, Joseph! Buyr.com looks forward to hosting you back to score your next deal soon.
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