Bychoice Estate Agents Reviews 

Good communication. Honest with their valuation . Always on time and we relative feedback. Would highly recommend.

Great communication and responsiveness from Ezrin in our purchase. Highly recommended.

I was guided through the process of selling my property .
All my worries and concerns were answered appropriately
Professional advice was given

I would like to personally thank Matt Letcher for making me feel happy to make an informed decision. Maddison Newstead and Ezrin Nafi for being there to the end.

Sorry didn’t write a review earlier, we are now setting in our new home , thanks to the entire By-choice team.

Firstly I would like to give a massive shout out to Maddie who without her , I think we would’ve pulled out many times. Maddie and the team at Bychoice had our best interest in mind at all times. Maddie kept us in the loop from day one and even when there wasn’t no updates she still emailed or called to say just that , it goes along way, we would 100% recommend Bychoice and even now having moved into our forever home we still have a good relationship with Maddie and the team.

I had a great experience purchasing a property with ByChoice, a special thank you to Ross Dove for explaining the legal talk and for all the negotiating and chasing the loose ends. Thank you!!!

Olivia has been a credit to Bychoice throughout

I rented through Bychoice and had a very positive experience. I mainly dealt with Shelly and Becky, but everyone in the Sudbury office was friendly, helpful, and easy to work with. The entire tenancy was smooth and hassle-free — I genuinely can’t think of a single issue.

ByChoice were incredible with helping us sell our first home under tricky circumstances. The communication was excellent and they were very helpful. Would definitely recommend.

Olivia, Amelia and Ted were incredibly helpful and professional throughout the sale of our home. They navigated a sale that fell through to get us a new buyer quickly so we didn’t lose our purchase. We honestly couldn’t have done it without them.

Olivia has really looked after us as buyers, as well as her client the vendor I'm sure. Great comms and really responsive, kept us fully informed and always acted on things. If she said she would, she did. And then confirmed it. Helped us find and coordinate local suppliers too. Could not have had a better experience.

Bychoice knew the local housing market extremely well & priced our house accordingly, which resulted in an early offer, quick & relatively smooth sale. I personally dealt with Ted & Olivia from the Sudbury office who both kept me updated at every stage that they were responsible for. Phone calls, emails & inquiries were answered promptly & professionally ensuring the whole process was kept on track. I would recommend Bychoice for anyone thinking of bringing their property to market.

Thank you to Bychoice in Haverhill for their support in the selling of our house. Maddison and Matt were incredibly helpful throughout the whole process keeping us up to date at all times, they were prompt on answering emails and calls. The photos taken of our property were of a very high standard, would highly recommend and would use them again in the future should we need to.

Bychoice in Haverhill listened to my requirements and provided a strong level of insight to market and sell our property.

Maddison Newstead has excellent customer service skills and personally made the difference to move our experience from being a good experience to an outstanding experience, well done Maddison and thank you, your work is greatly appreciated. I have since recommended 2 other sellers to work with you and both properties are now listed with you, this is directly as a result of my experience!

I cannot rate Olivia at the Sudbury office highly enough with our sale! We had so many issues and obstacles and Olivia has been amazing the whole way through. The constant communication and updates, reassuring us when we were stressing, helping organise things, she has been an angel from the start! Thank you so much for all your help and support 🩷

All staff at Sudbury suffolk branch, Customer service was excellent friendly informative and helpful. All staff made things run efficient which only took seven weeks to complete the house sale.
Which is amazing .
Their in House solicitors juno was also excellent too.
Thank you so much 😊 wishing all of you and business best wishes.

We were very happy with the service received from Bychoice Sudbury who was dealing with the sale of our property
They chased the relevant people whenever necessary and kept us informed at all times making the whole transaction run smoothly

Bychoice Sudbury are fantastic, we bought and sold with them and the whole experience was really positive throughout. We chose Bychoice Sudbury initially as our in-laws recommended them as they had a really good experience a few years previously. Everyone we dealt with was friendly and always happy to talk us through the process. When we looked round houses they were respectful and just let us look for ourselves and answered any questions if we had them. When we were eventually selling/buying, our calls and texts were always answered quickly. Amelia was absolutely lovely, always very responsive and helpful, we felt like she had time for us and was on our side. I've dealt with a few different estate agents over the years and Bychoice are just on another level. We can't recommend them highly enough. You're in safe hands with Bychoice!

Amelia and Olivia were brilliant! Always a pleasure. Professional and courteous. Good communicators. They worked hard to help the chain maintain progress and seemed to be the only ones who cared about their clients. And I wasn't even one of them!!

Obviously, when a purchase/sale goes through and completes, one feels elated and inclined to give a glowing review! However, a glowing review is justified here.
The Sudbury branch of By Choice were great throughout a long process, which included my buyer pulling out, resulting in my potential purchase also failing. Amelia at By Choice was great though - very good at breaking bad news! However, it all came good in the end, and I got the house back when the new purchasers couldn't proceed!
By Choice was effective, efficient and proactive. They kept me informed promptly throughout the whole process. I am happy to recommend them.