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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought the brush at the Brent Cross fair and let me tell you it is ljfe changing! i have thick hair that often gets knotty so it’s exhausting and overwhelming trying to brush it out but i just tried... Toon meer

Beoordeeld met 3 van de 5 sterren

Love this hair oil, I've used it for years and can really tell the difference when I run out or stop using. The only negative I would say is that I placed an order on Monday, and in the space of 7 mi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Applying the scrub and massaging it in your roots, the sensation is like a walk by the ocean at 6am, like fresh ocean breeze dance through your beautiful long hair ✨️ wow. Feels so fresh and pleasan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been using ByErim’s hair oil for years. But in particular after my mum passed away, I developed alopecia areata, and I started using the oil consistently on the bald patch. The regrowth I’ve ha... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetisch productleverancier
  2. Haarproductenwinkel

Geschreven door het bedrijf

Luxury haircare by Erim Kaur


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Products are great

I love Erim’s products and have been using the hair oil for a while therefore thought to try out the rest of the range. However as there was a issue with the courier which resulted to a item being damaged after a few emails back and forth the customer service team have helped out by sending a replacement out. Thank you to the team for resolving this,

27 juli 2023
Beoordeeld met 1 van de 5 sterren

Worst customer service

Worst customer service, met this erim in person and the way she spoke to my friend asking if she wanted to buy the products like four times without even explaining about them or letting her try them on.. like she was desperate for a sale.. this women needs to work on her attitude and customer service skills! Never would i ever buy from her, total put off!

15 juli 2023
Beoordeeld met 5 van de 5 sterren

Great product. Better team.

Great product, run by a motivated owner/operator, who is always developing her product range to meet the needs of a diverse audience.

Been using the original hair product for well over a year and it's perfect. It's surprising how long a bottle lasts.
Quality product, can't fault it.

Keep growing..!

24 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unfortunately I have to take back my…

Unfortunately I have to take back my review comment. I did give it 5 stars as I used the shampoo and conditioner for 2 weeks and liked it. It’s been about 2 months now and I’ve seen so much hair fall out. Like you wouldn’t believe. My hair feels thin now. Was absolutely gutted as I bought the whole range. Won’t be buying again

19 juli 2023
Review zonder uitnodiging
Logo ByErim

Antwoord van ByErim

Hi Phoebe,

We're sorry to hear about your experience with our products. We truly appreciate your feedback and take it very seriously. We'd like to understand more about your specific situation to help address the issue. Please reach out to our customer support team (care@byErim.com) so we can investigate further and find a suitable solution for you. Your satisfaction is our priority, and we want to make sure you have a positive experience with our products. Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction.

Best,
Team ByErim

Beoordeeld met 5 van de 5 sterren

Shampoo and Conditioner!! 5 stars!

I absolutely love the shampoo and conditioner! The scent is divine, and it leaves my hair feeling incredibly soft and smooth. After using it for a few weeks, I've noticed a significant improvement in the overall health and shine of my hair. It's also great to know that the product is made with natural ingredients and free from harsh chemicals. Highly recommend!

18 juli 2023
Review zonder uitnodiging
Logo ByErim

Antwoord van ByErim

Hi there,

Thank you for the lovely review! We're delighted you love our shampoo and conditioner. The natural ingredients, divine scent, and noticeable improvements in your hair's health are fantastic to hear. Your recommendation means a lot! 🖤

If you ever need any assistance or have any questions, feel free to reach out via email at care@ByErim.con or DM/Follow us on Instagram (https://www.instagram.com/byerim/).

You may also download our ByErim App, you get FREE daily APPfirmations sent to your lock screen as a little boost and gesture of love from Erim herself.🖤

Love,
Team ByErim

Beoordeeld met 5 van de 5 sterren

Wife & me

Brought this oil for the 3rd time for my wife because she’s obsessed and so am I 🤣

1 juli 2023
Logo ByErim

Antwoord van ByErim

Hi Asad,

Thank you so much for your continued support and loyalty! We're thrilled to hear that both you and your wife are enjoying the oil. Your satisfaction means the world to us, and we're delighted to have you as part of our valued customers.

If you ever need any assistance or have any questions, feel free to reach out via email at care@ByErim.con or DM/Follow us on Instagram (https://www.instagram.com/byerim/).

You may also download our ByErim App, you get FREE daily APPfirmations sent to your lock screen as a little boost and gesture of love from Erim herself. 🖤

Love,
Team ByErim

Beoordeeld met 5 van de 5 sterren

Lovely Shampoo

Lovely Shampoo, Conditioner and Hair oil.

Really enjoy using it feels luxury smells amazing.

Great for the whole family.

Keep doing what you're doing Erim great products.

29 juni 2023
Beoordeeld met 5 van de 5 sterren

Full amazing Hair 🤩

This product is amazing my hair looks and feels healthier and importantly it’s growing. The smell is amazing. I have been using the oil for 6months + and now I’ve decided to use the shampoo and conditioner which makes my hair feel full and amazing x

2 juli 2023
Beoordeeld met 4 van de 5 sterren

The eyeshadows at this cosmetic store…

The eyeshadows at this cosmetic store are a makeup lover's paradise. They offer an extensive array of eyeshadow singles and palettes, curated with a mix of matte, shimmer, and metallic finishes. The color payoff is exceptional, allowing you to create both subtle everyday looks and dramatic, show-stopping eye makeup.

3 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am on my fourth purchase of the…

I am on my fourth purchase of the luxury hair oil bottle and can’t recommend it enough! The price is definitely worth it as they last a good time ( my previous bottle was purchased over 9 months ago and I am still using it!). It is very effective in boosting hair growth and nourishment, it makes my hair super shiny and soft. Don’t hesitate to buy this, I say everyone needs this for themselves.

1 juli 2023
Beoordeeld met 1 van de 5 sterren

Poor customer service!

Placed an order they gave me a free gift bag with my £90 order
Delivered the gift bag not my order I’ve had to chase them regularly for a refund that I’m still waiting for!
Horrendous customer service!

29 juni 2023
Logo ByErim

Antwoord van ByErim

Hi Simran

As you are aware, Royal Mail has failed on this delivery as the items you purchased appear to be missing
We have of course refunded you and filed a claim with RM
With regret, using 3PL is always a risk for every e-commerce business and it’s frustrating when deliveries arrive incomplete
We thank you for your patience

Beoordeeld met 5 van de 5 sterren

Shampoo review

Quick delivery and shampoo smells beautiful. Packaging is also amazing.

29 juni 2023
Logo ByErim

Antwoord van ByErim

Hi Maira,

Thank you for your feedback! We're delighted to hear that you received your order quickly and that you're pleased with the lovely fragrance of the shampoo. We also take pride in ensuring that our packaging meets your expectations. If you have any further questions or need assistance, please feel free to let us know.

Love,
Team ByErim x

Beoordeeld met 5 van de 5 sterren

I love loveee your oil!

I love loveee your oil!! I have been using the oil for about 5 months and just bought my second bottle. I really have seen my hair improving. I have less hair loss now and have seen regrowth and my hair feels soo much softer and looks shiner than before!!! The formula of this oil is perfect and the smell..omggg I love it! I put my mom, brothers, and friends on it too!! Also the team is really nice and helpful if you have any concerns or questions! Thank you sooo much Erim and your grandmother for creating and sharing this amazing oil! Forever grateful. Also the packing is super cute!

28 maart 2023
Review zonder uitnodiging
Logo ByErim

Antwoord van ByErim

Hi Sukhpreet,

Thank you so much for your amazing feedback! We're thrilled to hear that you're absolutely loving our oil and that it has made such a positive difference for your hair. It's truly rewarding to know that you've experienced improvements in hair loss, regrowth, softness, and shine.

We're grateful for your support!

Love,
Team ByErim x

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