By Glaze Reviews 458

TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am blown away by the quality of customer service at By Glaze. So helpful, thorough and thoughtful. Can’t praise Lou enough for her quick responses, realising and sorting out my junk mail issue…... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought the coral drop earrings over 2 years ago now, and have just returned from travelling where I didn’t take them out for weeks, and despite swimming in the sea, pools and showering in them every... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love this brand, have good quality products and these earrings are no exception. I have loads of their pieces and always get complements when wearing them.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love these earrings. I wore my last set of Glaze earrings every day for about 3 years. I lost one, so I had to buy another set. Great quality. Suitable for showering, swimming in the sea, and re... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel
  2. Winkel in modeaccessoires
  3. Sieradenontwerper

Geschreven door het bedrijf

ByGlaze is timeless minimal jewellery that never goes out of style. All of our designs have been sustainably and ethically produced using recycled sterling silver and responsibly sourced 18k gold plating. We have created beautiful pieces that not only empower women and support local communities, but also has the planet front of mind. Because every positive purchase has a positive impact.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

458 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The best customer service

I am blown away by the quality of customer service at By Glaze. So helpful, thorough and thoughtful.
Can’t praise Lou enough for her quick responses, realising and sorting out my junk mail issue… duh 🙄 Thank you.
The jewellery is fabulous too, just received the Sand necklace, gorgeous.

2 april 2026
Review zonder uitnodiging
Logo By Glaze

Antwoord van By Glaze

Thank you so much Viv, I am so glad we were able to help! :) xx

Beoordeeld met 5 van de 5 sterren

I love these earrings

I love these earrings. I wore my last set of Glaze earrings every day for about 3 years. I lost one, so I had to buy another set.

Great quality. Suitable for showering, swimming in the sea, and really comfy to sleep in.

16 maart 2026
Logo By Glaze

Antwoord van By Glaze

Thank you Bethan! We always recommend removing for shower, sleep and swimming but glad yours have stood the test of time :) xx

Beoordeeld met 5 van de 5 sterren

Great earrings

I love this brand, have good quality products and these earrings are no exception. I have loads of their pieces and always get complements when wearing them.

2 maart 2026
Logo By Glaze

Antwoord van By Glaze

Thank you so much Karishma - this means the world!

Beoordeeld met 5 van de 5 sterren

Gorgeous gold jewellery

I love this brand - gold jewellery is so beautiful and doesn’t tarnish at all. Also super fast delivery!!

24 februari 2026
Logo By Glaze

Antwoord van By Glaze

Thank you Emily, we hugely appreciate this :)

Beoordeeld met 2 van de 5 sterren

A present for my daughter’s 40th she…

A present for my daughter’s 40th she chose it. She loves the brand and its ethics. I was disappointed with the packaging. If I didn’t know it was glaze I would have thought it was a cheap product the way it arrived

9 februari 2026
Logo By Glaze

Antwoord van By Glaze

Hi Sam, sorry to hear this! If you are able to send a photo to shop@byglaze.com so we can look into this we would love to help! We haven't had any comments regarding our packaging before so I am keen to understand if you have received something different to usual. Thank you for flagging this - team By Glaze x

Beoordeeld met 5 van de 5 sterren

Gorgeous jewellery and phenomenal…

Gorgeous jewellery and phenomenal customer service! Love buying from a female-founded small business too x

20 januari 2026
Review zonder uitnodiging
Logo By Glaze

Antwoord van By Glaze

Thank you so much! This means so much to us xx

Beoordeeld met 1 van de 5 sterren

Bought as a gift for my daughter’s…

Bought as a gift for my daughter’s birthday.
The chain snapped first time she wore it.
Still in the process of acquiring replacement/refund.

14 januari 2026
Logo By Glaze

Antwoord van By Glaze

Hi Clare, thanks for your review - we are so sorry this happened and have already replied and sent a replacement to resolve this very uncommon issue. Please accept our deepest apologies for any disappointment caused, and hope the fast resolution was helpful, thanks x

Beoordeeld met 5 van de 5 sterren

Ravie!

Les bijoux sont magnifiques, de qualité
Je suis ravie

3 november 2025
Logo By Glaze

Antwoord van By Glaze

Merci beaucoup Thelma! :)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, beautiful jewellery. My moonstone gold ring is absolutely stunning! Thank you By Glaze!
Outstanding; Highly recommended!

4 november 2025
Logo By Glaze

Antwoord van By Glaze

Wow thank you Noreen, this means the world :) x

Beoordeeld met 1 van de 5 sterren

Total scam

Total scam. Placed order over a month ago. Got a confirmation that order was placed. Never received my ring. Money came out of my account, tried to contact them several times and absolutely no response. Will never shop there again

1 oktober 2025
Review zonder uitnodiging
Logo By Glaze

Antwoord van By Glaze

Hey Rhiarna, I am so sorry to hear nothing ever arrived, I have checked the inbox again and cannot see any emails under your name (we always reply to emails within 24-48 hours) - if you have your order number please can you email shop@byglaze.com so we can understand what has happened to your order. Again so sorry, and we look forward to supporting you with resolving this. Thanks, L

Beoordeeld met 5 van de 5 sterren

Lovely earrings

Earrings bought as a present. Arrived quickly and in a presentation box. Recipient was very pleased with quality and wore them straight away.

16 juli 2025
Logo By Glaze

Antwoord van By Glaze

This is so lovely to hear! Thank you Gill :) xx

Beoordeeld met 3 van de 5 sterren

Signet ring

Recently quite disappointed - I have always liked this brand, and live in my earrings and necklace - however i bought myself one of the signet rings a month or so ago following the birth of my son, and the gold is wearing off already.

4 augustus 2025
Review zonder uitnodiging
Logo By Glaze

Antwoord van By Glaze

Hey Bethan, we are so sorry to hear this and this should not be the case! Please could you email us at shop@byglaze.com and we can help you with this :) x

Beoordeeld met 4 van de 5 sterren

Gorgeous necklace but not solid gold.

I really love the design of my Cat Meffan necklace. However, I didn’t realise it wasn’t real gold until I purchased it. I do feel it’s overpriced for it not being solid gold (£98) That said I do love wearing it, I just hope I get my moneys worth.

14 juli 2025
Logo By Glaze

Antwoord van By Glaze

Hey Kelly, thanks for your purchase! It means a lot to us - all our pieces are made with a sustainable gold plating and we never stock anything above £100 in our collections to ensure we have a range that is accessible to everyone. For this necklace in particular we also source sustainable stones/pearls that are ethical but again reasonably priced for our customers. We have explored real gold options but these would sit in excess of £400-500. If you have any other questions please do not hesitate to contact us at shop@byglaze.com

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer