Honestly, I was a little nervous ordering glasses online but now I'm hooked. I'm so happy with how they show you how to get your own accurate measurements for sizing. The website lets you try on yo... Toon meer
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Lees wat reviewers zeggen
These glasses are beautifully crafted. They came a week earlier than expected. and honestly the insurance for the package was super cheap, and i didnt even need it. Great service. Prescription was pe... Toon meer
The glasses I ordered came in like 2 weeks and are perfect. I read reviews online before I bought them and not gonna lie, I was very nervous to receive them. But they exceeded my expectations and for... Toon meer
malgre que jai donnee la prescription il y a des parti qui son flou dans les verres. mais livraisons rapide peux couteux les lunettes de bonne qualité. jaurais aimer pouvoir appeler un service a la c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ZEELOOL-Your global everyday optical stylist for affordable, on-trend prescription eyewear. Built around Frame Your Vibe, our core belief is style leads function for all daily moments. We deliver diverse frame designs, reliable prescription lenses, seamless online shopping, flexible returns and 365-day product warranty, with warm, approachable customer support for everyday style lovers worldwide.
Our Promise to Canadian Customers
Geschreven door het bedrijf
- Affordable Eyewear With Quality You Can Trust
- At ZEELOOL, we believe everyone deserves access to stylish, high-quality eyewear at an affordable price. From prescription glasses to sunglasses, we combine modern designs, reliable lenses, and customer-focused service to make your eyewear experience simple and enjoyable.
- Prescription Glasses Made Simple
- Easily find your perfect pair with hundreds of styles, prescription lens options, and convenient online ordering. Our team is here to support you throughout your eyewear journey.
Our Shipping&Return Promise
Free CA shipping on Orders Over CA$99
ZEELOOL offers a 365-day warranty starting from the day you receive your eyewear. The warranty covers defects in material and workmanship. It does not cover damage caused by accidents, neglect, or improper care.
You can return, exchange, or request a refund for products that do not meet your expectations within 30 days of receiving them. Here's what you need to know:
Eligibility: Each order is eligible for one return or exchange within 30 days.
Non-quality issues: We cannot accept returns or exchanges for non-quality issues after the 30-day window.
Return options: You can exchange, get a credit, or receive a full refund for the returned product.
Contactgegevens
5599 Cony Rd, V6X 0N8, Richmond, Canada
- +1-604-332-7588
- support@ca.zeelool.com
- ca.zeelool.com
Affordable Prescription Glasses Online
4,2
Goed
538 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast delivery and the glasses fit…
Fast delivery and the glasses fit perfectly and my prescription is good. Quality of the frames is excellent.
22 oktober 2026
Review zonder uitnodiging
The site has significantly upgraded and…
The site has significantly upgraded and I love my glasses! They also arrived faster than expected.
18 oktober 2026
Review zonder uitnodiging
Great customer service
Ordered a few pairs of glasses. Delivery time was quick. When I got them one pair did not suit me at all, was a bit bigger than expected. I emailed customer service and they responded immediately. They were very helpful and easy to deal with. Great customer service. I highly recommend. Will definitely order from them again
11 oktober 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I cannot read well and see well near To…
I cannot read well and see well near To see at a longer distance it is fine.
16 oktober 2026
Review zonder uitnodiging
Antwoord van ZEELOOL CANADA
We are sorry to hear that there is an issue with your order. We are committed to providing our customers with high-quality, affordable, and accurate eyewear. To help us resolve this quickly, please send us a copy of your original prescription：https://ca.zeelool.com/contact-zeelool; we will investigate the cause and take the appropriate steps to address the situation.
I have been payed for a different…
I have been payed for a different frames and I can’t see very well with these glasses.I will not order anything again from this app.
15 oktober 2026
Review zonder uitnodiging
Antwoord van ZEELOOL CANADA
We apologize for the issue with your order. Upon reviewing our records, we found that you contacted us to modify your order after the original package had already been shipped. To address this, our staff created a replacement order for the correct pair of glasses, corresponding to the price difference you paid. Could you please wait a few more days? According to the tracking information, the package should arrive very soon.
Everything was ok for the first month…
Everything was ok for the first month and then the plastic on the part that goes behind my ear got all bubbly
16 oktober 2026
Review zonder uitnodiging
Antwoord van ZEELOOL CANADA
We apologize for the issue with your order. We are committed to resolving this for you as quickly as possible. Please reach out to our customer service team at https://ca.zeelool.com/contact-zeelool, and we will address the matter promptly once we have verified the details.
Nice glasses
Nice glasses, I love them, great price. Will definitely buy my glasses there from now on.
16 oktober 2026
Review zonder uitnodiging
I ordered two pairs of glasses and one…
I ordered two pairs of glasses and one was a little ok but the second prescription was completely off.
I mentioned it in my review and customer service took quick action. They asked me not to mail back the defective pair and sent me a replacement that is perfect in every way. I 100% recommend their products and services
5 oktober 2026
Review zonder uitnodiging
Excellent
This is my second order with zeelool. It was delivered on time and as pictured. Got 2 pairs of pretty progressives at a fantastic price...what's not to love?
15 oktober 2026
Review zonder uitnodiging
Wrong color
Wrong color. Prescription lenses i want plain. Good-looking though
14 oktober 2026
Review zonder uitnodiging
Antwoord van ZEELOOL CANADA
We apologize for any inconvenience this may cause. Based on the information you provided, we are unable to locate your order. Would you mind contacting us through the "Contact US" link at the bottom of our website homepage for after-sales support? We will provide solutions to help you resolve this issue as soon as possible after receiving your email. We look forward to hearing from you and thank you again for all your patience and time.
I thought the glasses would be tinted
I thought the glasses would be tinted. I wanted mirror sunglasses.
13 oktober 2026
Review zonder uitnodiging
Antwoord van ZEELOOL CANADA
We apologize for any inconvenience this may have caused and will resolve this matter for you as soon as possible. If you believe the lens thickness is abnormal, you can send us an email with photos or videos showing the issue. We will reply to you promptly and provide solutions. We also regret that we currently do not sell mirrored sunglasses.
So happy with my glasses
So happy with my glasses. Took 13 days to recieve them which was super fast. They perfect. Thank you
13 oktober 2026
Review zonder uitnodiging
tout était parfait
tout était parfait, les verres la prescription ,la livraison tout j adore mes nouvelles lunettes.
10 oktober 2026
Review zonder uitnodiging
Glasses’s are fantastic great price…
Glasses’s are fantastic great price great quality, and fast delivery, I will always shop with this company for my eye wear I would give ten stars if I could
10 oktober 2026
Review zonder uitnodiging
It took a long time for delivery and it…
It took a long time for delivery and it was hard to get information about tracking updates - they aren't updated enough.
11 oktober 2026
Review zonder uitnodiging
Antwoord van ZEELOOL CANADA
Thank you for your feedback. We sincerely apologize for the long delivery time and the lack of sufficient tracking updates.
We noticed that the shipment shows as delivered. If you haven’t received your package or have any other questions, please feel free to contact our customer service team.
glasses
These glasses are cute, and they fit perfectly. Love them.
9 oktober 2026
Review zonder uitnodiging
Great Product
incredible pricing, fast delivery and product performs as expected. This is the third time I've use Zeenni (now zeelool) easy ordering and prompt delivery.
5 oktober 2026
Review zonder uitnodiging
Glasses frame is cute
Glasses frame is cute
A lil too big for me but cute.
I’m getting headaches with the glasses
I can’t use them
Can I get a refund. How does this work
5 oktober 2026
Review zonder uitnodiging
Antwoord van ZEELOOL CANADA
We are sorry to hear about the issue you’ve encountered; we are committed to providing our customers with high-quality, affordable, and accurate eyewear. We would like to resolve this for you as soon as possible. We have noted your previous attempt to contact us and will reply to your email shortly with a solution—please rest assured.
Arrived at the estimated time
Arrived at the estimated time, in a good box and packaged safely. There so nice and the bags they come in are good quality.
8 oktober 2026
Review zonder uitnodiging
Thank you - excellent service
Zeelool is always prompt with orders and the glasses are excellent. I should not have ordered them in beige as they don't look good on me. My fault so can't complain. It's sort of sad.
8 oktober 2026
Review zonder uitnodiging
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