CallFluent AI Reviews 17

total scam. worst software and no refund provided even within refund period. dont trust them please

This is propbably the worst AI platform that anyone can be a part of. There is no support and there is probably a 5% uptime in deliverables. I have wasted about $10,000 in working with them to make their system work with the simplist platform there is and that is Go High Level. Callfluent is the worst platform ever.

sucks noone calls you although they say they will withn 4 hours there system is sooooo complicated

I scheduled a demo and the sales team ghosted me, truly wanted to try the platform but after that I dont feel safe anymore

CallFluent AI have been really helpful with the questions I have had in setting up our outbound and inbound call agents.

It wasn't made clear to me when I signed up that I would need to purchase numbers via Twilio (hence the drop of 1 star) but apart from that, the support has been stellar.

I've gone through the detailed set-up for my agents and we have been testing them ready to go live this week.

I also had a very useful onboarding call with Ionut who was really helpful. Looking forward to getting started.

bad customer service

I started using CallFluent because the voice AI company I was originally using wasn't working correctly and my clients were all angry at me. I searched extensively for a new platform that would easily integrate with High Level.

CallFluent was the best choice. They easily integrate with High Level. I'm able to ask questions, save them as fields, and send the answers back to High Level saved in the CRM. I'm also able to directly integrate my High Level calendar with CallFluent for conversational appointment booking on calls.

I love the ability to send an email or SMS to the caller during the call. I also love the ability to save and send the entire chat transcript via webhook. In addition, you can connect your Eleven labs API to pull in your 11 labs voices (including your own).

When I did have problems support was always kind and helpful. They always had my issues resolved within 24 hours.

One thing I must say is the quality of your actual bot depends a lot on how you write your prompt. CallFluent includes some training for this and their support sent me a copy of the prompt they use for the demo bot on their website to help me.

Once I followed their guidelines and did some trail and error my bots started talking much more human-like.

Overall, I have used CallFluent for over four months for myself and my clients. It is the best voice AI platform I have found and the support has been better than the others as well.

I highly recommend them!

Just getting started but so far so good and I should know.

I've purchased lot's of online products before but this one works as described and is a quality AI software I can build a real business around.

Support has been great and I'm looking forward to capitalizing on the potential that this AI business can fulfill...highly recommended.

CallFluent is easy to set up and white label because when I don't know how to do something, their support team answers quickly, and the knowledge that they give is easy to understand.

Purchased the agency plan. Was skeptical like others at first but I’m happy I made the purchase. Like how it integrates with ElevenLabs.

CallFluent delivers some of the most natural, high-quality AI voices I’ve ever heard. It’s like having a powerhouse sales and support team working 24/7—without missing a beat.

For a brand like mine—where engagement and clear communication are everything—CallFluent is helping us scale, automate, and still keep that personal touch. More impact, less burnout, and major growth? That’s what I call a winning strategy

I was very skeptical about the ability to call and above all I had my doubts about how artificial they could sound but I was surprised. You really think you're talking to a real person.

Pretty happy with my agent for the price, compared to other similar solutions. Had some small issues setting up my account but the support was pretty solid and helped me quickly.

Agent response time is pretty good and they also have web based agents with no extra costs.

Got a bad service would not recommend

expensive and useless. For 3 months I can't use the product. They said the support will handle it. Nothing untill this day. And I made the mistake to pay the big plan for 1 year.

Very poor customer service. Set up is too expensive and the product is horrible.

Great company, great product, great costumer service. A review from me coming soon!