Customer service is always on point with Nebula and the Callswitch one support team, very helpful people who really know their system well and always seem happy to help. Often going well above and bey... Toon meer
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Lees wat reviewers zeggen
Love the support team, they are all so helpful all the time and take the time to really help. Rob Pitt is a legend though, he knows his stuff and is more technical than some, and always goes the ext... Toon meer
As always top service from Penny. Previously Dect Management was so difficult. Involving site visits, network access and so on. Hugely happily surprised to have such a big issue resolved in one pho... Toon meer
Everyone at CallSwitch is amazing and will go out of their way to fully support your needs, The team is fantastic! Special mention to Keith as he always goes above and beyond to fully support me.
Bedrijfsgegevens
Geschreven door het bedrijf
The channel-focused communications platform trusted by the UK's best managed service providers.
Contactgegevens
Oxford Street, W1D 2LG, London, Verenigd Koninkrijk
- 020 8050 9059
- hello@nebulacloud.com
- callswitchone.com
Heeft 66% van zijn negatieve reviews beantwoord
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They always take the time to deliver…
They always take the time to deliver good support.
Claudio,
Claudio,
This guy is awesome and is always there to help when needed.
Keep up the great work! :D
Sophia H
I'll keep this short, sweet and to the point.....Nebula/CallSwitch would be in crisis without the legend Sophia! She's an absoloute superstar! Always super helpful and efficient.
Great response times
Great response times, always so helpful and capable. Shout out to Caz who always goes above and beyond for me! Marcus, B3
Amazing team!
Everyone at CallSwitch is amazing and will go out of their way to fully support your needs, The team is fantastic! Special mention to Keith as he always goes above and beyond to fully support me.
Superb support from Rob and the gang
Superb support from Rob and the gang. Always fast, friendly and spot on.
Thanks!
Customer service is always on point…
Customer service is always on point with Nebula and the Callswitch one support team, very helpful people who really know their system well and always seem happy to help. Often going well above and beyond to help solve any issues or worries we might have.
Really helpful as always
Really helpful as always and very prompt reply to my issue.
Shout-out to Rob
Love the support team, they are all so helpful all the time and take the time to really help.
Rob Pitt is a legend though, he knows his stuff and is more technical than some, and always goes the extra mile with more difficult issues we may face.
Rob Pitts knowledge was key to a large…
Rob Pitts knowledge was key to a large scale MS teams deployment integrating with CSOne. Worked with reseller & third party IT to ensure a seamless changeover! Top work!
Rob has been extremely helpful on…
Rob has been extremely helpful on multiple occasions, definitely provides a top level service
Matthew from CallSwitchOne: The maestro of customer service
I would like to thank Matthew for his rapid assistance to my query. As a new business customer to CallSwitchOne, getting quick and practical answers to our questions is invaluable. Matthew, you have provided top notch support, an excellent service experience, and I bow to your knowledge of the product. Thank you.
⭐5/5
Amazing service
Amazing service! Really appreciate the support!
Nebula Porting
I have been dealing with Nebula for approx. 6 years ow and they have always been helpful, Matthew leads the team well and is always so helpful and friendly :)
Number porting is always a pain in the…
Number porting is always a pain in the arse, but at least when I call Matthew I know I'll get an actual human who knows how to make things happen.
Amazingly Consistent Support
Matthew M has always been incredibly helpful to work with. Every ticket I’ve had with him has been handled with professionalism, clear communication, and quick resolution. He’s consistently responsive and makes the entire process smooth and efficient. I really appreciate his support!
Porting numbers is always a challenge…
Porting numbers is always a challenge but its made easier when dealing with Keith. Thank You
Matthew and the porting team shine…
Matthew and the porting team shine again.
Not the easiest of number ports but Matthew makes the process much easier.
Thank you!!
Very helpful
Sophia is very easy to contact and get very helpful assistance when needed. Very quick responses and couldn't thank her enough for all her help and hard work :)
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