Canapuff Reviews 9

AWFUL, a complete scam. It took over a month for the package to arrive, and the only contact was with an AI that kept repeating the same thing on a loop without resolving anything. The same goes for the agent who finally responded after a long time. They wouldn't even let you cancel because, of course, "it's about to be shipped," but another week goes by without them sending it. Then the product finally arrives, and it doesn't make up for the lack of professionalism from this brand. All the flowers seem the same, have the same strange smell, give you headaches, and have zero positive effects. I will never buy from them again under any circumstances. It's a complete waste of money

Incroyable ESCROQUERIE de Tchécki

They ask for the money twice and deliver devices that dont work

Producto aceptable, pero servicio y envíos desastrosos.

El producto en sí no es malo: tiene una calidad correcta y un precio algo inferior al de parte de su competencia. Sin embargo, todo lo demás es una auténtica decepción.

El servicio de atención al cliente es prácticamente inexistente. Cuando contactas con ellos por cualquier problema, siempre responden con el típico mensaje de que “un responsable se pondrá en contacto contigo”, pero ese contacto nunca llega.

Además, el envío es pésimo. Utilizan el método más barato y lento posible y no ofrecen ninguna alternativa para elegir un envío mejor, algo que hoy en día resulta bastante ridículo.

Lo más frustrante es que soy un cliente con nivel VIP alto para ellos, y ni siquiera así hay una mínima mejora en la atención o en el servicio. Si ni a sus clientes frecuentes los tratan mejor, no quiero imaginar cómo será para el resto.

En resumen: el producto puede ser aceptable, pero el conjunto de la experiencia es tan malo que no compensa seguir comprando aquí. Hay muchas otras tiendas que ofrecen productos similares con un servicio mucho más serio y profesional.

This company is not legit, they steal your money . Do not use them!
They ignore your emails and the customer service is very rude.

Don't waste your time and money here.
Go to your bank immediately for a refund because this company will steal it and not refund you

Boycott canapuff please the dealers should not exist have paid a lot of money and the flowers had no effects all lies protect your money from Canapuff does not buy there and the dealer will no longer exist lousy scammers Boycotted canapuff

Not good, not good. They don't give a F about their customers. I had to chase my order for weeks and fortunately, it arrived in the end. The product (THC oil) is ok, nothing special. The biggest problem is their lack of respect for their customers. I do not recommend them, mainly because of their lack of respect. I can back my statement with receipts.