I have made multiple orders through their tiktok shop. Every order has been cancelled, due to no stock - while the products remain advertised for sale. Tiktok customer service confirmed it's an issue... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I have made multiple orders through their tiktok shop. Every order has been cancelled, due to no stock - while the products remain advertised for sale. Tiktok customer service confirmed it's an issue... Toon meer
Bedrijf heeft geantwoord
If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and tr... Toon meer
Bedrijf heeft geantwoord
DO NOT order. Please do yourself the favor of reading the other reviews here, they're true. This guys pretends to run a business, but in reality, it's nothing but another scam. He falsely advertises i... Toon meer
Bedrijf heeft geantwoord
James is so personable to deal with . He even messaged me when I bought extra creamers that were discounted owing to use by date to make sure I still wanted to buy so many and offered to send me one i... Toon meer
About Candy Cave Welcome to Candy Cave, your premier destination for the finest sweets and treats from around the world. As a Dublin-based sweet company, we take pride in offering a wide selection of delectable candies that will satisfy even the most discerning sweet tooth. Whether you're in Ireland or anywhere in Europe, we ship our irresistible goodies right to your doorstep. At Candy Cave Dublin, we are committed to providing you with the best brands in the candy industry. We are the number one supplier of renowned names like Hershey, Sourpatch Kids, Warheads, Reese's, and many more. With our extensive range of products, you can indulge in your favorite treats or discover new and exciting flavors.
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 47% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Company had shipping issues and didn’t let me know until I publicly asked on somebodies tik tok page did they get back in touch with me attempted to offer me 50 percent off which I declined eventually received the product
My order of Kyle Larson Prime drink and other Prime drinks were cancelled. I got an email saying it will be fully refunded but after almost a month no money came back. Unfortunatly I got scammed.
I ordered from Candy Cave and paid in full, but I never received my order. Some of the items were pre-orders, but even after they had been in stock for a long time, my order was never updated or shipped. Been 1,5 months now.
I contacted the seller several times. Emails were ignored, and through messages he kept promising to send the items, but nothing ever happened.
Eventually I asked him to cancel the order, which he confirmed, but I have not received any refund. My messages are now ignored, and no resolution has been given.
I have reported this business to the authorities and to consumer protection. He takes your money, is condescending and never deliver. Strongly advise everyone to avoid Candy Cave.
Update: Says I’m texting him on his personal number when he texted me first from this number. How would I know that was his personal number. Also, as mentioned, e-mailed several times before texting, to no response. The items were in stock on the website for a good while before I checked up on the order. If you had sent me the order, I would not have to ask. I see you have several bad reviews, so I’m not the first one. Do better.

Antwoord van CandyCave.Ie
Ordered a bottle or Prime for my son 2 weeks ago and have not recieved it. Money has been taken though. I have reached out by email and social media asking for tracking information. But no reply. Product was NOT on the pre-order list, it said it was in stock on the website. My child keeps asking me when its coming, its extremely
frustrating. Please issue a refund and update your customer service.

Antwoord van CandyCave.Ie
Took nearly a week to be delivered. When I asked the customer service they never replied to me

Antwoord van CandyCave.Ie
I've tried the French Vanilla and now the Snickers Creamers, omg I love them!! And super fast delivery too! Cant go wrong
James is so personable to deal with . He even messaged me when I bought extra creamers that were discounted owing to use by date to make sure I still wanted to buy so many and offered to send me one if I hadn’t used them all . I adore creamer and used to load up my suitcase coming home from NYC. That I can now get them in Ireland makes me so happy
One year ago I made an order that cost 201 euros the order number is #1797 and it hasn't arrived yet and i haven't gotten a refund
Nope, the Dubai Chocolate wasn't great, too much hype around this crappy chocolate, I'm happy that I didn't pay the full price 😁 but 15 is still not great. Anyway hope who is reading this have a wonderful day
PS the delivery was a lot longer that 2-3 days, and I live in Ireland 😆

Antwoord van CandyCave.Ie
Trustworthy place to get hard to get prime. Prices were decent and shipping was reasonable.
Dubai chocolate was disgusting and the foil it was in was taped together

Antwoord van CandyCave.Ie
Definitely wouldn’t order candy or anything of this website again. One of the crisps I received came damaged, kindly enough I didn’t go to refund it because it would have been a hassle. The prices on some items need fixing (lowering prices) but overall I’d rate it a 3 ish. Not to mention it did take a while to arrive.

Antwoord van CandyCave.Ie
If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and trending snacks to try. Will continue to buy from them, fast delivery. I loved the wax candy bottles , the spicy noodles and the Dubai chocolate next to try is the coffee creamers that I don’t see anywhere else they look divine.

Antwoord van CandyCave.Ie
Ordered Prime bottles and they never came. Suipping company said contact seller. Poor communication on seller part, after 3 months of waiting, still nothing and seller is not responding. Unfortunate as it seems like a good source for treats.

Antwoord van CandyCave.Ie
The flavour of two items were different to what I ordered but other than that it was ok

Antwoord van CandyCave.Ie
Great communication, quality products, reasonable delivery time frames. I have been a repeat customer with no issue and have no issue in recommending. Well done Candy Cave , great to see new businesses like this and happy to support local.

Antwoord van CandyCave.Ie
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.