CandyCave.IeReviews 

106
TrustScore 3 uit 5

3,1

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Beoordeeld met 1 van de 5 sterren

I have made multiple orders through their tiktok shop. Every order has been cancelled, due to no stock - while the products remain advertised for sale. Tiktok customer service confirmed it's an issue... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and tr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

DO NOT order. Please do yourself the favor of reading the other reviews here, they're true. This guys pretends to run a business, but in reality, it's nothing but another scam. He falsely advertises i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

James is so personable to deal with . He even messaged me when I bought extra creamers that were discounted owing to use by date to make sure I still wanted to buy so many and offered to send me one i... Toon meer

Bedrijfsgegevens

  1. Snoepwinkel

Geschreven door het bedrijf

About Candy Cave Welcome to Candy Cave, your premier destination for the finest sweets and treats from around the world. As a Dublin-based sweet company, we take pride in offering a wide selection of delectable candies that will satisfy even the most discerning sweet tooth. Whether you're in Ireland or anywhere in Europe, we ship our irresistible goodies right to your doorstep. At Candy Cave Dublin, we are committed to providing you with the best brands in the candy industry. We are the number one supplier of renowned names like Hershey, Sourpatch Kids, Warheads, Reese's, and many more. With our extensive range of products, you can indulge in your favorite treats or discover new and exciting flavors.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

106 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 47% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,1

Alle reviews

(106)

31 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Company had shipping issues and didn’t…

Company had shipping issues and didn’t let me know until I publicly asked on somebodies tik tok page did they get back in touch with me attempted to offer me 50 percent off which I declined eventually received the product

29 augustus 2025
Beoordeeld met 1 van de 5 sterren

Avoid this store - scam

I ordered from Candy Cave and paid in full, but I never received my order. Some of the items were pre-orders, but even after they had been in stock for a long time, my order was never updated or shipped. Been 1,5 months now.

I contacted the seller several times. Emails were ignored, and through messages he kept promising to send the items, but nothing ever happened.

Eventually I asked him to cancel the order, which he confirmed, but I have not received any refund. My messages are now ignored, and no resolution has been given.

I have reported this business to the authorities and to consumer protection. He takes your money, is condescending and never deliver. Strongly advise everyone to avoid Candy Cave.

Update: Says I’m texting him on his personal number when he texted me first from this number. How would I know that was his personal number. Also, as mentioned, e-mailed several times before texting, to no response. The items were in stock on the website for a good while before I checked up on the order. If you had sent me the order, I would not have to ask. I see you have several bad reviews, so I’m not the first one. Do better.

19 september 2025
Review zonder uitnodiging
Logo CandyCave.Ie

Antwoord van CandyCave.Ie

This is absolutely not true!
Yes you pre ordered Harry Potter creamers and then txt me on my personal number none stop asking for them!
They only arrived last week - you then asked me to add another creamer which I did!
I cancelled the order and blocked your number from my personal phone
The refund takes 42 hours
The fact you have “reported me” shows you in your true light

Beoordeeld met 1 van de 5 sterren

Ordered a bottle or Prime for my son 2…

Ordered a bottle or Prime for my son 2 weeks ago and have not recieved it. Money has been taken though. I have reached out by email and social media asking for tracking information. But no reply. Product was NOT on the pre-order list, it said it was in stock on the website. My child keeps asking me when its coming, its extremely
frustrating. Please issue a refund and update your customer service.

5 augustus 2025
Review zonder uitnodiging
Logo CandyCave.Ie

Antwoord van CandyCave.Ie

We do not sell prime anymore and this was out of stock - I have refunded this

Beoordeeld met 1 van de 5 sterren

Took nearly a week to be delivered

Took nearly a week to be delivered. When I asked the customer service they never replied to me

18 juli 2025
Logo CandyCave.Ie

Antwoord van CandyCave.Ie

A week is not an issue John ! I don’t think that’s a big issue

Beoordeeld met 5 van de 5 sterren

Love Candy Cave and the Candy Man James is a gentleman

James is so personable to deal with . He even messaged me when I bought extra creamers that were discounted owing to use by date to make sure I still wanted to buy so many and offered to send me one if I hadn’t used them all . I adore creamer and used to load up my suitcase coming home from NYC. That I can now get them in Ireland makes me so happy

22 juni 2025
Beoordeeld met 1 van de 5 sterren

Nope

Nope, the Dubai Chocolate wasn't great, too much hype around this crappy chocolate, I'm happy that I didn't pay the full price 😁 but 15 is still not great. Anyway hope who is reading this have a wonderful day

PS the delivery was a lot longer that 2-3 days, and I live in Ireland 😆

25 april 2025
Logo CandyCave.Ie

Antwoord van CandyCave.Ie

Sorry you didn’t like the taste of the chocolate not really a lot I can do about your personal preference 🤡 - it’s the real
stuff from Dubai!

Beoordeeld met 1 van de 5 sterren

Dubai chocolate was disgusting and the…

Dubai chocolate was disgusting and the foil it was in was taped together

3 april 2025
Logo CandyCave.Ie

Antwoord van CandyCave.Ie

Sorry you did not like the Dubai chocolate that 1000s of people loved not much I can do about that, maybe pistachio is not for you. You make it out like the wrapping was taped up, there is a square of tape on the back to make the wrapping secure! not really a big deal! you can see this in all of the tik tok vids!

Beoordeeld met 3 van de 5 sterren

Not ever again

Definitely wouldn’t order candy or anything of this website again. One of the crisps I received came damaged, kindly enough I didn’t go to refund it because it would have been a hassle. The prices on some items need fixing (lowering prices) but overall I’d rate it a 3 ish. Not to mention it did take a while to arrive.

7 januari 2025
Logo CandyCave.Ie

Antwoord van CandyCave.Ie

Hey, sorry to hear you would not order again, seems a bit silly you did not let me know the bag was damaged I would of refunded you no hassle at all, As for pricing we try to be competitive and when you add on import taxes and duties plus sales vat and package costs it all adds up, we do about 60-100 sales per day and get no complaints on pricing.

Beoordeeld met 5 van de 5 sterren

If I could give more then five stars I…

If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and trending snacks to try. Will continue to buy from them, fast delivery. I loved the wax candy bottles , the spicy noodles and the Dubai chocolate next to try is the coffee creamers that I don’t see anywhere else they look divine.

7 april 2025
Review zonder uitnodiging
Logo CandyCave.Ie

Antwoord van CandyCave.Ie

Thanks so much for the review, really hope to see you again

Beoordeeld met 1 van de 5 sterren

Ordered Prime bottles and they never…

Ordered Prime bottles and they never came. Suipping company said contact seller. Poor communication on seller part, after 3 months of waiting, still nothing and seller is not responding. Unfortunate as it seems like a good source for treats.

25 december 2024
Review zonder uitnodiging
Logo CandyCave.Ie

Antwoord van CandyCave.Ie

Hey Marianne I have tried searching your name on our data base and can’t find an order with this name ??
Can you give me an order or number or something to rectify this

Beoordeeld met 5 van de 5 sterren

Very Positive Experience

Great communication, quality products, reasonable delivery time frames. I have been a repeat customer with no issue and have no issue in recommending. Well done Candy Cave , great to see new businesses like this and happy to support local.

8 maart 2025
Review zonder uitnodiging
Logo CandyCave.Ie

Antwoord van CandyCave.Ie

Thanks so much for the comment, we hope to see you again

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