Terrible Customer Service - they say they have limited numbers of staff to deal with Customer enquiries / can’t phone them back. Just been informed my loyalty points are being removed in May, so I... Toon meer
Bedrijf heeft geantwoord
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I must admit that I was slightly sceptical about night time gummies and CBD Bright Drops ! I have fibromyalgia and osteoarthritis and nothing from GP worked . My sleep is greatly improved, fallin... Toon meer
Bedrijf heeft geantwoord
Canneray is very easy to order from. Unfortunately CBD gummies and capsules didn't suit me. However the sleep gummies have been great and I've been taking them for several months.
Bedrijf heeft geantwoord
I tried to make an order for some CBD Gummies which I have successfully used many times. Unfortunately there were technical errors with the website. I contacted Georgina in Customer Services who was s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cannaray CBD is a UK-based company supplying premium quality and triple lab tested CBD Oils, CBD Capsules, CBD Gummies and CBD Balms. Backed by a world-class scientific advisory board with THC-free, gold standard CBD products for sale.
Contactgegevens
2nd Floor, 76 Charlotte Street, W1T 4QS, London, Verenigd Koninkrijk
- 07359127389
- hello@cannaray.com
- cannaraycbd.com
4,5
Uitstekend
330 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
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Everything very easy from ordering to delivery to…
Everything very easy from ordering to the delivery and their prices and quality are 1st class.
24 april 2026
Review zonder uitnodiging
customer service is second to none
customer service is second to none and their pructs are great
18 mei 2026
Review zonder uitnodiging
Antwoord van Cannaray
Hi Chris,
We truly appreciate your feedback, and thank you on behalf of all of us here at Cannaray.
The range of options is amazing
The range of options is amazing - the quality of the product is world class.
11 mei 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you from all of us at Cannaray for your amazing review! We're delighted to see how happy you are with our range of options.
Luscious Lip Salve
Love the lip salve: this is my third pot. And am a new convert to the hand cream. Super products.
9 mei 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you from all of us at Cannaray for your amazing review! We also love the Lip Salve and Hand Creams too!
I’m using cbd oils for pain and it…
I’m using cbd oils for pain and it works really well and is reasonably priced for the product
15 mei 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you from all of us at Cannaray for your amazing review! This means so much to us to hear how they have helped.
Canneray is very easy to order from
Canneray is very easy to order from. Unfortunately CBD gummies and capsules didn't suit me. However the sleep gummies have been great and I've been taking them for several months.
13 april 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you from all of us at Cannaray for your review. We really appreciate this!
So far so good
So, I’ve bought a variety of Cannaray products. I’m yet to see what I think I’m supposed to. My sense is that I need to maintain the use for the situation to be impacted. I remain hopeful. The packaging is great. And the flavours for those items with flavour are well balanced. It’s great to ask for feedback, but ask me again in a few weeks’ time.
13 mei 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you from all of us at Cannaray for your review! Of course, we're always happy to hear your feedback along the way. Please do keep in touch and let us know any thoughts.
Best CBD gummy I've ever tried
Best CBD gummy I've ever tried, helps me with my anxiety
12 mei 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you from all of us at Cannaray for your amazing review! This means so much to us to hear how they have helped.
I find they really help with Arthritic…
I find they really help with Arthritic Pain. Price is reasonable, easy to take and delivery good
5 mei 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you from all of us at Cannaray for your amazing review Helen! This means so much to us to hear how they have helped.
I love the CBD night drops
I love the CBD night drops. They really help me to sleep through the night and also have the Magnesium capsules too which are great!
11 mei 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you from all of us at Cannaray for your amazing review! We're delighted you love our Night Oil and the Magnesium Capsules. This means so much to us to hear how they have helped.
I bought some CBD gummies because they…
I bought some CBD gummies because they were on offer at 50 percent off with a code Payday50. I put the code in and they charged me full price. I emailed them straight away and they refused to give me the discount back, poor service.
2 mei 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you for taking the time to share your feedback. I’m really sorry to hear about your experience, as this isn’t what we we aim to provide for our customers.
As mentioned via email, we do run our PAYDAY promotion on a monthly basis, and you’re very welcome to return your order for a full refund and reorder when the promotion is live again.If helpful, I’d also be more than happy to follow up with you directly when the next promotion goes live to make sure everything works as expected.
Unfortunately, our system isn’t able to apply discount codes retrospectively once an order has been placed, which is why we weren’t able to amend this after the fact.
They work!
I’ve been taking the Gummies for about 3 weeks now and they really do seem to help. I’ve felt considerably happier since taking them and I seem to be a lot more tolerant to others too.
1 mei 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you for your feedback. We really appreciate your words, and we're delighted to hear that you're enjoying our Gummies!
Superb Customer Service!
I tried to make an order for some CBD Gummies which I have successfully used many times. Unfortunately there were technical errors with the website. I contacted Georgina in Customer Services who was superb! Georgina was friendly and honest. Her communication skills were excellent. She didn't fob me off or ignore me. We exchanged many emails. Georgina very carefully took time to understand the problems and worked with the technical team to resolve the issues. On the 28th April the issue was finally resolved and I successfully placed my order. A big thank you to Georgina for her continual support and perseverance.
29 april 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you very much for your amazing feedback. We're delighted to hear this and your comments mean a lot to all of us here at Cannaray.
I must admit that I was slightly…
I must admit that I was slightly sceptical about night time gummies and CBD Bright Drops !
I have fibromyalgia and osteoarthritis and nothing from GP worked .
My sleep is greatly improved, falling asleep quickly and ( mostly) staying asleep all night.
The day time drops seem to lift my mood slightly but it is early days .
Definitely ordering again .
27 april 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you from all of us at Cannaray for this amazing feedback Karen! We're delighted you loved our products and this means so much to us to hear how they have helped.
Really quick delivery
Really quick delivery. Helping g me cope with alot of stress at the moment
25 april 2026
Review zonder uitnodiging
Antwoord van Cannaray
Hello June, we truly appreciate you taking the time to provide feedback, and we're extremely pleased to hear that our products are helping you at this time.
Terrible Customer Service
Terrible Customer Service - they say they have limited numbers of staff to deal with Customer enquiries / can’t phone them back.
Just been informed my loyalty points are being removed in May, so I contact them to ask why I can’t claim my points at checkout. Simple question - no adequate response. WHY?
22 april 2026
Review zonder uitnodiging
Antwoord van Cannaray
Hello Jules, I’m very sorry to hear that your experience wasn’t as expected.
A member of our customer support team did get in touch very shortly after your original request to explain the changes, but I completely understand how this may not have felt clear or sufficient at the time.
While we don’t currently offer phone support, our team is available full-time via email to ensure all queries are handled as quickly and thoroughly as possible. I’ll follow up with you directly on your email thread so we can continue the conversation and make sure we reach a clear resolution for you.
New subscriber
As a new subscriber I am very pleased with the product, fast delivery and options for renewal of repeat delivers. The whole process was very straightforward.
4 april 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you from all of us at Cannaray for this amazing feedback! We're delighted to hear that you love our subscription service.
Game changer!
I have used the regular CBD Gummies for some time and have found them great. BUT OMIWORD - the new Calm dummies are a game changer!
(Night time Gummies work a treat too.)
17 april 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you from all of us at Cannaray for this amazing feedback! We're delighted you loved our products and this means so much to us.
Reduced anxiety
I’ve been taking CBD gummies for some time to calm my anxiety and intrusive thoughts. They really do reduce both, let me be clear they don’t stop them altogether and make me numb, which is what I wanted. The stop them enough to make me calm and able to function without the uncomfortable feelings of anxiety and intrusive thoughts ruling and ruining my day.
16 april 2026
Review zonder uitnodiging
Antwoord van Cannaray
Thank you from all of us at Cannaray for this amazing feedback! To hear your comments means so much to us.
Not sure yet
Not sure yet. I have just started and I'm still trying to find my correct dose. But I have noticed that my anxiety has come down a bit.
14 april 2026
Review zonder uitnodiging
Antwoord van Cannaray
Hello Victoria, thank you so much for your feedback.
CBD tolerance varies among people, depending on height, weight, age, and the type of product consumed, so for some people a lower dose might be suitable, and for others a higher dose is preferred.
We also recommend trying CBD consecutively for 7 days – as CBD can take a few days to absorb into the system – and tracking how you feel using our Cannaray CBD Diary, which can be found on our website. I'd love to hear how you get on, so please feel free to get in touch with our Support Team, who can provide more direct advice.
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