Canvasdesign Reviews 

97
TrustScore 3 uit 5

2,9

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Beoordeeld met 1 van de 5 sterren

This company gives bad customer service. They don't communicate. and are unwilling to help. Other companies have much better return policies and are always willing to help. This company has disastrous... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Made my wife's birthday! Had a special holiday photo done by these guys and had expected loss of clarity with increase in size, but not all all! Helped me earn some serious brownie points! Many thanks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My mom loves expressing in words. I am basically a quiet person and don’t discuss or say a word in family matters. That always disappointed my mom. On her birthday I ordered a text collage through can... Toon meer

Beoordeeld met 1 van de 5 sterren

Paid for next day delivery as I needed it as a gift ASAP. I could not contact them, they were unreachable, they did not send any confirmation, and the product is now set to come late. Terrible s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Binnenhuisarchitect

Informatie afkomstig van verschillende externe bronnen

One of the UK's original canvas printing companies. Establisd 2004.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

97 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,9

Alle reviews

(97)

4 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Above and beyond.

I purchased a 30x20” canvas print. Everything went swimmingly until it got to the courier who, for whatever reason, did not comply with the next day delivery.

I called Canvas Design and explained that the print was a 70th Birthday gift for my Father. The delivery date of the parcel was now a date that I couldn’t receive it and my Dad’s Birthday was the next day. Their response was above and beyond! They reprinted it and dispatched the new print for a Saturday. Plus, refunded the original next day delivery fee. Ensured that I was fully in the loop with correspondence with the courier detailing the importance of fulfilling the new delivery.

I fully appreciate that they probably lost out due to rectifying a situation that wasn’t of their making. My Dad loved the print and my family have decided to have more shots taken which we will have printed on canvas and will definitely give them more custom.

26 mei 2021
Review zonder uitnodiging
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Antwoord van Canvasdesign

Hi Jennifer

Thank you for such a wonderful review. It is always the case that the 1 canvas that has to arrive, never does. It wasn't too much trouble to get the extra print sorted and we are so glad your Dad got his gift on time.

Dont forget to use your discount code of "qr40" to get 40% off your next purchase.

Beoordeeld met 5 van de 5 sterren

Very Happy

I am really very happy with the Canvas delivered. Fast and reliable service. Even the customer support team is active and helpful. They helped me track my order.
Overall great experience will come again.

18 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome quality and service

Totally excited about our all-encompassing material print. Superfast conveyance and the costs are amazing. have recently requested another. Much obliged to you for a splendid help.

16 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love my prints!

The material prints I requested turned out stunning! Exceptionally content with the entire cycle from the simplicity of requesting and the receipt or the prints! Will utilize them once more!

16 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic canvas quality, excellent customer service, fast delivery

Extremely impressed with the service received. Conrad assisted me with some concerns I had around the design of the custom canvases I wanted to order as a gift and provided answers to all questions I had.

Once the designs were confirmed, the order was placed for next day delivery and I received them on time.

I gave the canvases as a gift based on something I knew the receiver wanted, and the comments were "these look even better than my dream!" Don't think I could have hoped for a better reaction!

They came out beautifully - great print quality and the colours and sharpness were even better than expected. One canvas had a lot of black colour, and this didn't look grey at all, but truly black.

Overall I would be quick to recommend this company to anyone. Great quality, great customer service and really quick delivery (I'm in the UK) at a good price. I can't thank them (Conrad in particular) enough. So pleased with these canvases and they will be my first choice for any I order in future.

1 april 2021
Review zonder uitnodiging
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Antwoord van Canvasdesign

Hi

Thank you so much for your kind words and such a good review. We do try our best and we always try and make our customers canvasses the best we can.

If you need any help in the future oe would like any more prints doing, please let us know.

Thanks again

Conrad

Beoordeeld met 4 van de 5 sterren

Great Quality.

Speedy service. From ordering, to delivery was just over 2 days. Very impressed, especially as its coming up to Mothering Sunday.

Packaging, was the reason not to rate this company 5 starts, due to the fact my parcel did look like it has been dragged through a bush. Just cardboard wrapped round, no seal on the edges. Just bubble wrap to protect from the weather conditions.

But this will not stop me ordering again. I am over the moon with the canvas I have purchased, and I cannot wait to purchase another one.

4 maart 2021
Review zonder uitnodiging
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Antwoord van Canvasdesign

Hi. Thanks for the review. We know the state that these canvasses arrive in as we have tried many different couriers and the outcome is always the same. Looks like it has been dragged through a bush. Unfortunately the couriers are out of our control. What I can say is that out of the many methods we have packaged our canvasses since 2004, the method we have now gives great protection, allowing the canvas some freedom to move about inside the cardboard. Our damage are is less than 0.5% so its not really so bad. Anyway. So glad the canvas was received in 1 piece and that you liked it. Don't forget to use your discount code "qr40" on your next canvas order

Beoordeeld met 5 van de 5 sterren

WOW amazing quality

I had been looking for a specific canvas for my front room. Came across canvas design via google. I uploaded the picture that I wanted, placed my order and it arrived 2 days later. Wow it looks amazing, fantastic job. Great service from start to finish. Will certainly be using them again when I want some more done

12 februari 2021
Review zonder uitnodiging
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Antwoord van Canvasdesign

Hi Christopher. Thanks for the review

Beoordeeld met 5 van de 5 sterren

Great Service

I discovered Canvasdesign on google after being let down massively by another online company who had overpromised and underdelivered. Canvasdesign was great in service, speedy delivery and most importantly the product was great.

13 januari 2021
Review zonder uitnodiging
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Antwoord van Canvasdesign

Thank you so much for leaving a review.

Beoordeeld met 5 van de 5 sterren

What a fantastic company

What a fantastic company. Not only did I get a canvas made to my exact measurements, at a really good price, but it was delivered so quickly. Very, very impressed, would definitely recommend, and use again myself!

5 januari 2021
Review zonder uitnodiging
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Antwoord van Canvasdesign

Thank you for such a great review and we are glad that you liked the canvas.

Beoordeeld met 5 van de 5 sterren

Excellent Experience

My experience with Canvas Design was nothing more than 5 stars even when we had problems with resolution for big printed canvas but a guy called Conrad did everything possible to get them done.
Would definitely recommend and use again
Thank You

23 december 2020
Review zonder uitnodiging
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Antwoord van Canvasdesign

Thank you Niel

So glad that you liked the replacement images

Beoordeeld met 5 van de 5 sterren

Superb experience from the outset

Superb experience from the outset
I uploaded an unedited version of the photograph I wanted in error & had to contact Canvasdesign to correct my mistake.
I received a reply very quickly & was able to start again.
The picture arrived very well packed & is great quality. Excellent value for money.
I’ll definitely be ordering from Canvasdesign again. Can’t recommend them enough.

20 november 2020
Review zonder uitnodiging
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Antwoord van Canvasdesign

Thank you Peter for the review

Beoordeeld met 5 van de 5 sterren

5 Stars - Amazing Service

Really quick turnaround time from ordering and the parcel arriving, bargain price and amazing quality too! Would definitely recommend.

21 oktober 2020
Review zonder uitnodiging
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Antwoord van Canvasdesign

Thanks Amy. Glad everything went well with the order

Beoordeeld met 5 van de 5 sterren

Excellent value and superb customer service

So far, I have ordered a couple of canvases through canvasdesign.co.uk.

The first required a bespoke size and unlike other similar companies, canvasdesign.co.uk can accommodate non-standard sizes easily and do not even charge a premium for doing so. The print arrived exactly as visualised on the website.

With the second order, the print did not quite turn out as expected so I contacted them to discuss options. I cannot praise the resulting customer service highly enough. Not only did they remedy the issue without any fuss, they went above and beyond and seamlessly tweaked the original picture I uploaded (a hand-drawn artwork) to better fit the canvas - the final result was perfect.

6 augustus 2020
Review zonder uitnodiging
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Antwoord van Canvasdesign

Thanks for the review and we are so glad that the canvas artwork turned out to perfection. Just needed a little tweak to centralise everything and it was 100% accurate.

Thanks again for the order and continued support.

Conrad

Beoordeeld met 5 van de 5 sterren

Excellent Service on Quality,Price & Delivery

I had to leave a review as I was so impressed by the efficient service of CanvasDesignUK. If you check other companies prices and reviews as I had done, this company is the best on Quality,& Price. I only ordered it 2 days ago and it has just arrived brilliant. The canvas picture is clear & crisp. It is for my Son & Daughter-in-law first wedding anniversary. Will definitely recommend & order again. Well done.

10 juni 2020
Review zonder uitnodiging
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Antwoord van Canvasdesign

Thank you for the feedback Helen.

So glad you liked your canvas print

Beoordeeld met 5 van de 5 sterren

What a fantastic company to deal with

I have just received my high quality prints today and i think this brings my total to about 40 over the years i have been dealing with Canvasdesign, this time i sent some inferior photo's by mistake, instead of printing them they informed me of the poor quality and gave me my money back, i reloaded with new photo's and they are as usual perfect. Thank you team Canvasdesign for being honest and helpful on this occasion, i am not a retailer i just do them for family, friends and the local football club.
Thank you
Haydn Jones

6 juni 2020
Review zonder uitnodiging
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Antwoord van Canvasdesign

Thank you and glad they were eventually as you expected

Beoordeeld met 5 van de 5 sterren

Best online print lab for canvas/wall art..

I needed a canvas/other printing company that was competitive on price. Also good quality and prompt with delivery. Also with an option to dropship/send anonymous prints on canvas to clients. After searching through many, many on the web - my choice was canvas design.co.uk.

All requirements/expectations more than reached by this great company. Fantastic feedback from my clients on receiving their canvas. Highly competitive on price with no sacrifice in quality at all. Tracked and rapid delivery at very little cost.

All messages I have sent to the company are swiftly returned with an attentive and full reply. No being placed in a queue or given a ticket. No automated response at any time.

***** - 100% happy with this company and team. Couldn't praise enough.. 👍💯Thank you!!!

28 februari 2020
Review zonder uitnodiging
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Antwoord van Canvasdesign

So glad to be of service to you and your company. Hope to keep serving you with amazing canvas prints.

Thank you for the Feedback.

Conrad @ canvasdesign

Beoordeeld met 5 van de 5 sterren

Highly recommend

Customer service is fantastic, my canvas was damaged in transit, when I spoke to Conrad, he was right on the case and had another delivered free of charge immediately, my mum also ordered a canvas roll in error, and again Conrad sorted everything out for her, will definitely be using this company again, highly recommend them, thank you Conrad

5 februari 2020
Review zonder uitnodiging
Logo Canvasdesign

Antwoord van Canvasdesign

Thank you for the review. Sometimes things don't go exactly as planned with an order but its how you correct the issues that arise that counts.

Glad both these problems got sorted quickly.

Thanks again and dont forget to use your discount code "qr40" next time you shop with us

Beoordeeld met 5 van de 5 sterren

After my wife said she wanted a wedding…

After my wife said she wanted a wedding photograph enlarging and put on a canvas frame I looked at the local supermarket photo shops but they were very expensive , so I did some research online and came across canvas design, read the excellent reviews and was impressed with very fast turnaround for receiving the finished item, the website is clear and super easy to navigate and upload photos, many different options to choose from , I placed my order for a large 40 inch x 30 inch canvas photo on frame on Tuesday evening and received my canvas picture on Thursday, very well wrapped, the quality is superb , I am really impressed how good the quality is , also it comes with a free hanging kit so you can hang straight away, all in all superb pricing, superb quality , ultra fast turnaround , my wife is already sorting more photos to be made into canvas prints. Thanks canvasdesign.

30 januari 2020
Review zonder uitnodiging
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Antwoord van Canvasdesign

Thank you for such a great review

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