Cargo Reviews 14

Terrible customer support
Can't connect to the domain. It always worked and not it is not working.

This company shows a terrible lack of responsiveness and care. Additionally , when you finally got the answer, it is frequent that it's not really replying to your request efficiently.
Please note that this website builder is neither user friendly, practical, or effective.

I built an entire website and had it ready to connect to my domain. Now, the website has vanished, and Cargo refuses to take responsibility or provide any explanation. They keep repeating the same question like a robot: "I need the link to your Cargo site." Well, I couldn’t link the website because you deleted it. This is one of the most untrustworthy companies I’ve encountered recently.

I've had a Cargo subscription for 10+ years. You would think that all the money I've given this company would motivate their team to treat me halfway decently but that seems to be entirely too much of an ask. Every time I contact support (maybe 2-3 times per year), I'm treated with blatant indifference and as little more than a nuisance. The least you can do is attempt to care.

Customer service is fascinatingly bad.
I have reached out on different issues through several accounts, and every time I am just referred to their Help-section, without anyone answering my actual questions. Have ended up solving these issues with ChatGPT. Either they are using poor bots in their customer service, or they are using people with extremely low work ethics, who should be replaced by bots.

You get lured in by the truly amazing template design only to realise that you've been tricked into using the worst web builder ever created. No mobile functionality and crashes every five seconds. Cargo 2 was at least usable, Cargo 3 feels like a labyrinth of despair.

unfortunately, cargo support is a tragedy.
the support claims you have to use the cargo nameserver.
The cargo nameserver (08-2024) still do not support IPv6 records!!! but we have to use these nameserver???
cargo 2 also works with external nameservers.
your support should be better trained.
The fact that IPv6 does not work is not acceptable if you force your customers to use your nameservers.
I have not received any feedback for more than 4 days in which I pointed out the IPv6 problem.

Not all it's cracked up to be. For a 'web design' platform, it has literally ZERO mobile CMS system. You can't even pay a bill on your phone, you have to be on desktop. Was recently away for a month very remote, with only a phone, and had my monthly charge not go through, so my website was made private. Not only could I not pay it on my phone, but my website stayed private for 2 weeks. I contacted support, and they said there was nothing they can do about it. What a joke, it's 2024 and I can't even pay them the money I owe them unless I'm on a desktop. Beyond that the UI is completely unintuitive. It makes no sense, even making a new page is confusing. If it wasn't for their nice layouts and templates, it would be completely useless. I have my other website on Squarespace for basically the same price and it has an app that functions perfectly on my phone. I will be leaving Cargo shortly, and never using it again.

Terrible support. User unfriendly. No proper tutorials or help. Cannot use custom code. Bugs and crashes happen all the time.
Difficult platform.

I have been using Cargo 1 for many years and paid a monthly fee. Two years ago I have upgraded to Cargo 2 and have been since billed for both Cargo 1 and 2, which were all essentially linked to one website that I have with them. Upon noticing that and asking for a refund, they had offered a very poor customer service, noting no fault of their own as well as refusing to issue a refund for that obvious error and lack of transparency on their part.

There are plenty of other website builders platforms that would own something like that. Very disappointed and carefully scanning all my payments from now on.

I was having issues logging in, and the reset password button wasn't working, and no one was getting back to my emails for about a week, however it turns out that they were and it was just hotmail blocking the emails for some crazy reason, whilst letting the newsletters through. I contacted Cargo via twitter about this issue and they helped me out immediately. Its a good website platform, and i appreciate the help.

Using Cargo for 2 years and Cargo2 one year. I always appreciated the options and enjoy the comfort of Cargo2. However, I chose the transition to Cargo2 solely because they promoted the easy shop-plug in. With a webstore in mind I made the extra payment for the upgrade to Cargo2, to than find out that Cargo Collective DOES NOT support IDEAL. A payment-option which dominates in my country. I have now a website which is too expensive for what it has to offer, since I can't make use of the webstore-plug in.. They should have communicated this better upfront. Now I have a cool website but the main reason I chose for them doesn't work for me so that is very disappointing.

Fik et stykke svinenakke som en del af diningweek sidste år. Med mange længder var det, det dårligste kød jeg havde fået på en restaurant i København. Kiggede rundt og ingen andre i restauranten spiste deres kød. Overhørte et par ved siden af som klagede over kødet, men fik af vide, at det skulle smage sådan, så gad ikke selv tage den samme tur. Men spiser aldrig på Marv&Ben igen...

Som en del af Cph Dining Week var vi et selskab på 6, der besøgte Marv & Ben.
Vi havde fået 2. seating kl. 1945, så der stort run i døren med gæster, der gik og gæster der kom. Det første man lagde mærke til var en kraftig lugt af fisk i hele restauranten.

En ung kvindelig tjener fik os dog hurtigt sat og serverede en snackbestående af friturestegte smeltfisk med creme. Ingen i selskabet var imponeret. En kraftig smag af fisk og så var den sej. Vi tog vinmenuen med 3 gl. for 200 kr. Ganske fine vine. Herefter kom forretten bestående af saltet kulmule med agurke-kugler med selleripuré. Igen en meget sej fisk, der næsten ikke var til at dele med kniven. Straks efter kom hovedretten svinenakkefilet - der ifølge tjeneren havde langtidsstegt hen over natten. Hertil brændende kærlighed.Tilbehøret smagte fint med nakkefilletten var ganske enkelt ringe. Den virkede nærmest rå og var absolut ikke mør - sært efter så mange timers tilberedning. Tjeneren prøvede ihærdigt at forklare, at kødet var som det skulle være fra kokkenes side!!!

Slutteligt desserten, der blev serveret af en mandelig tjener, der var ganske ukoncentreret og nærmest kastede tallerkenerne på bordet, mens han kiggede i alle andre retninger end bordet. Ikke godkendt. Desserten var aftenens højdepunkt og bestod af en let citronfromage med flager af marengs. Den var ganske fin.

Alle tre retter blev serveret og spist indenfor 1 time og 20 minutter. Det var som om, at man bare skulle have gæsterne igennem møllen. Ingen tid til at fordøje maden - men den var jo heller ikke noget særligt. Jeg håber ikke dette er stedets normale niveau og service.