Amazing customer service. Still help with fit checks 4yrs after purchasing. There was an issue with my seat recently (bearing in mind it's 4yrs old!), they replied within a few minutes, liaised with t... Toon meer
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Excellent service when purchasing a travel seat for my daughter. I messaged during the evening expecting a response the next working day but had a reply within 10 minutes to clarify on an issue and to... Toon meer
Always great service and advice from Natalie. I’ve bought 2 infant carriers, one extended rear face car seat and two high back boosters from her. She’s always helped me work out what’s best for my chi... Toon meer
We found the website and chat / communication very easy to use to book an appointment. Upon arrival, the staff were extremely knowledgeable with measuring our kid’s weight and height, and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Independent childrens car seat advisor and retailer offering free advice. Located in Bishop’s Stortford covering Hertfordshire, Essex, Cambridgeshire, Bedfordshire and Suffolk. Face to face local appointments and virtual assistance to the rest of the UK. Official retailer of Axkid, BeSafe, Britax, Joie and Avionaut Car Seats and accessories.
Contactgegevens
Unit 1 The Links Business Estate, Raynham Road, CM23 5NZ, Bishop's Stortford, Verenigd Koninkrijk
- 07542 849230
- info@carseatninja.com
- carseatninja.com
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Very knowledgeable on car seat safety
Natalie was so knowledgeable. She helped us weigh up pros and cons to make the right decision, and shared her knowledge on fit and safety. It was really easy to book an appointment and we got one really quickly. Lots of choice in store from well respected brands in car seat safety. Highly recommend
Always brilliant customer service
I have ordered several seats and accessories form Car Seat Ninja (multiple cars). All items come very quickly and in perfect condition.
Natalie provides brilliant customer service and when I have needed advice, she responds promptly.
I will continue to shop from Car Seat Ninja until we reach the point of not requiring car seats anymore and I recommend them to lots of people!
Blown away with the customer service
Blown away with the customer service. I needed to buy two new car seats for my 3 year old twins. I enquired via the webchat about an isofix base not really expecting a response as this was during the christmas holidays. Not only did i receive a swift response the seller enquired about the height weight of my children was able to recommend a better car seat for the same price that would last my children longer than the one i was originally looking at. The seats were delivered within 3 days with dpd. This was to northern ireland where some English businesses do not deliver to. The seats are beautiful, i installed them myself. They are so comfortable looking and the kids love them. The seats are excellent but the customer service is what sets this business apart from other sellers. Highly recommend.
Cannot recommend this enough!
Cannot recommend this enough! We had been given the details for this via SCBU after having a premature baby and thank god they did.
Took all the stress and floods of information out of the decision. Couple of questions via WhatsApp and we had a car seat recommendation in minutes (on NYE as well!)
Ordered very easily via the website and was delivered within about 48 hours!
If you need to get a car seat, especially if you have a premature or small baby, do not hesitate to use this service.
From the great advice/ information I…
From the great advice/ information I received from them online right through to the very quick delivery it has made a stressful time very straightforward so thank you very much I really appreciate everything.
Fabulous experience as always
Have used this lady three times now, once when purchasing and installing my car seat then twice when buying accessories for the car seat. The level of customer service you receive is amazing. Before purchasing the car seat I message with a few questions and she got back to me incredibly quickly, the day of installation went incredibly smoothly she was very knowledgeable. I was given lots of advice and information. The lady is very lovely and welcoming. Following the purchase of the car seat I have order two accessories (cooling pads and seat protector) both have been sent quickly and arrived next day despite it saying it would take 3-5 days. Overall I am extremely satisfied with my experiences with this lady and would highly recommend her to anyone looking for a car seat.
Very good service and support the Armed Forces.
Very good service and highly rated car seat and anchor.
One of the few companies, I have found, who actively promote Military discount code.
Great advice and service
Highly recommend
Highly recommend. Will not buy from anyone else. Always helpful and happy to help me with any queries.
Absolutely brilliant service
Absolutely brilliant service. Thank you so much Natalie!
Friendly, helpful and competitively priced
Really friendly and helpful. I originally placed an order for an Axkid Minikid 4 Max with another company who claimed to have it in stock, but it turned out to be a 6–8 week wait — something they only disclosed after I’d ordered!
I then came across Car Seat Ninja and was pleasantly surprised to find they were very local to me. The price was cheaper than the other company, so I popped over about an hour after speaking with them. They were incredibly friendly and helpful, and even fitted the seat in my car for me — something that would have taken me a considerable amount of time on my own!
I cannot recommend them enough.
Excellent service as always
Excellent service as always. This is my third car seat from here
Absolutely brilliant
Absolutely brilliant, this site gives great advice and information and you can trust that all the seats they sell are super safe. We bought an Axkid seat for our 6 year and it's fantastic, incredibly sturdy and safe.
Great Service
I knew in advance which car seat I wanted but there was no where local selling one. Car Seat Ninja had the seat I wanted at a great price. The car seat was delivered well packaged and on time. Couldn't ask for more!
Comfy breathable seat
Exceptional value and customer service
Exceptional value and customer service. The best I have experienced in a long while.
Fantastic!
Natalie was extremely knowledgable, patient and provided great customer service. I am reassured that I have the best rear facing seat for my son, fitted correctly. Highly recommended.
Fabulous service all round!
Great communication before, during and after the purchase!
The best place to buy an infant car seat
We found car seat ninja after trying, and failing, to work out which extended rear facing car seat would fit our car. Made an appointment to see Natalie who was brilliant. She pointed us to three options, fitted each in the car so we could see how they looked, and once we committed to one model she then unboxed and fitted that in the car. The car seat was sold to us at a very competitive price and Natalie was great with our it 3 year old son as well. Anyone looking to buy a car seat for their child should go and see Natalie at car seat ninja, brilliant!
Brilliant service
Brilliant service, Natalie was so helpful and explained everything in detail whilst fitting the car seat, very impressed and would highly recommend
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