Amazing customer service. Still help with fit checks 4yrs after purchasing. There was an issue with my seat recently (bearing in mind it's 4yrs old!), they replied within a few minutes, liaised with t... Toon meer
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Excellent service when purchasing a travel seat for my daughter. I messaged during the evening expecting a response the next working day but had a reply within 10 minutes to clarify on an issue and to... Toon meer
Always great service and advice from Natalie. I’ve bought 2 infant carriers, one extended rear face car seat and two high back boosters from her. She’s always helped me work out what’s best for my chi... Toon meer
We found the website and chat / communication very easy to use to book an appointment. Upon arrival, the staff were extremely knowledgeable with measuring our kid’s weight and height, and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Independent childrens car seat advisor and retailer offering free advice. Located in Bishop’s Stortford covering Hertfordshire, Essex, Cambridgeshire, Bedfordshire and Suffolk. Face to face local appointments and virtual assistance to the rest of the UK. Official retailer of Axkid, BeSafe, Britax, Joie and Avionaut Car Seats and accessories.
Contactgegevens
Unit 1 The Links Business Estate, Raynham Road, CM23 5NZ, Bishop's Stortford, Verenigd Koninkrijk
- 07542 849230
- info@carseatninja.com
- carseatninja.com
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Great customer service and very happy…
Great customer service and very happy with the price
Amazing service as always!
Returning customer due to excellent previous experiences with car seat ninja. As always I received excellent tailored advice to help me choose my child's new car seat and amazing support after purchase with installation and fit. Highly recommend.
Incredibly useful service
I bought 4 car seats all great, really great information, aftercare and fitting. Would recommend if you are at all unsure about which seats to buy or how to fit.
I wasn't sure which seats I would need to get all 4 of my kids into the car, which were compatible or would fit the older kids. I arranged an in person meeting and we got the kids to try seats out. Some I bought on the day and some were sent to me later. I had a few problems installing the seats on my own and it was incredibly easy to phone or text and get help to do this. Great experience all round. Thank you!
first forward facing car seat
I was so nervous for my 6.5 year old to move forward facing but Natalie was amazing. She let my daughter try lots of hbb seats and advised us on best fit. She also found the colour seat my daughter wanted and fitted it in the car for us. She was calm, patient and so knowledgeable.
Always helpful and great advice
Always helpful and great advice. Super speedy with shipments
Great aftercare and great products
We have had two car seats from Natalie and she has never steered us wrong she’s incredibly knowledgeable about the products she holds and will be sticking with her in future. After sales care cannot be faulted at all and we’re very grateful she’s helped us make the best choices to keep our children safe. Looking forward to visiting her storefront when shopping for our next baby
Received order promptly and was ideal
Expert advice
Expert advice, such swift communication and speedy delivery too. I won't go anywhere else now!
Would recommend over and over again
Would recommend over and over again. Bought an Axkid one 3 after meeting Natalie to try a variety of car seats in our own car which was so helpful. Have since ordered some accessories and within 10 mins of ordering my order was on its way and arrived the next day! So impressed. Would recommend car seat ninja to anyone! Very knowledgeable, speedy delivery and helpful
What an amazing Company
What an amazing Company. Nothing is too much trouble and they go above and beyond with their customer service. Quick delivery and offer the best after sales service if you need it. Help you make sure you’re getting exactly what you need and the benefits of different car seats. Would highly recommend them.
Axkid Movekid
Our second ERF seat purchased from Natalie, super helpful and knowledgeable to help us make the safest choice. Also great to support a local business
Invaluable service
Invaluable service - came to us to work out how to fit three seats into our small car, and found the best/most affordable option for us. Very responsive to follow up questions. Sent the actual seats out very quickly too. Saved us from getting a new car for now!
Quick to respond
Quick to respond, excellent service, fast delivery, great selection of car seats.
Very fast delivery
Very fast delivery, excellent car seat. Was badly let down by another retailer and was fortunate to find car seat ninja. Very pleased and thank you for such prompt delivery too.
Always very knowledgeable & happy to…
Always very knowledgeable & happy to answer any questions i had. I chose the Britax max safe pro car seat and I'm so glad i did. Comes in a variety of colours to which i chose dusty rose. Fantastic quality seat & amazing value for money. Highly recommend
We have had a fantastic experience with…
We have had a fantastic experience with Natalie from Car Seat Ninja. She has been so patient with us and all my questions and I cannot fault the service. We bought two car seats from Natalie and she fitted them in both mine and my husband’s vehicles and showed us how to use them. Natalie is an expert in the field of car seat safety and I cannot recommend her enough - thank you!
Natalie at Car seat ninja is very patient, knowledgeable and lovely with children
Natalie at Car seat ninja is very patient and takes time to make sure you are happy with your seat. Natalie was very good with my son and made him feel very comfortable talking to him and testing him in different car seats. Natalie has a great knowledge of car seats and this is my 4th purchase with her of which 2 have been car seats. Her after care has been amazing and she has answered my questions no matter how many I have asked, the seat we now have is a lovely seat and my son seems very comfortable and looks as safe as possible.
Natalie took the time to reassure me that my son will be ok as he has now outgrown RF and has to now ff which was a very hard transition for me but Natalie was very patient and has made me feel more accepting of it and less worried.
Highly recommend Natalie at Car seat Ninja
Excellent
Excellent. I was lost in choosing the next seat for my little one. I received excellent impartial advise and chose a seat perfect for my daughter and my budget.
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