Amazing customer service. Still help with fit checks 4yrs after purchasing. There was an issue with my seat recently (bearing in mind it's 4yrs old!), they replied within a few minutes, liaised with t... Toon meer
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Excellent service when purchasing a travel seat for my daughter. I messaged during the evening expecting a response the next working day but had a reply within 10 minutes to clarify on an issue and to... Toon meer
Always great service and advice from Natalie. I’ve bought 2 infant carriers, one extended rear face car seat and two high back boosters from her. She’s always helped me work out what’s best for my chi... Toon meer
Seat was available with quick shipping and owner has given great advice and is very knowledgeable about car seat safety. Very happy with the purchase.
Bedrijfsgegevens
Geschreven door het bedrijf
Independent childrens car seat advisor and retailer offering free advice. Located in Bishop’s Stortford covering Hertfordshire, Essex, Cambridgeshire, Bedfordshire and Suffolk. Face to face local appointments and virtual assistance to the rest of the UK. Official retailer of Axkid, BeSafe, Britax, Joie and Avionaut Car Seats and accessories.
Contactgegevens
Unit 1 The Links Business Estate, Raynham Road, CM23 5NZ, Bishop's Stortford, Verenigd Koninkrijk
- 07542 849230
- info@carseatninja.com
- carseatninja.com
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Very helpful advice and guidance
Very helpful advice and guidance on fit and what accessories were correct for transferring the seat more easily between cars. Thanks Natalie
Amazing Service 5*
The representative was really helpful and knowledgeable about car seat safety and regulations. We've been to their location and tested few products in our car to make sure they fit correctly.
The representative was happy to do a price match when we found the product we wanted at a lower price and they delivered the product and installed for us showing us step by step the installation process of the car seat. Overall, amazing service. If you are like us and care a lot about car seat safety, I would highly recommend Car Seat Ninja.
Great service
Great service, gave advice on what was the best seat & came out to install. Well worth the money to keep my little one safe
Exceptional knowledge and advice.
Natalie was exceptional with her service, communication and advice. She went above and beyond to put my daughter at ease and make sure we found the right seat for her as we took the slightly scary step to turn forward facing. I would not hesitate to recommend Natalie to anyone who is looking for a safe car seat option.
Black Belt in Car Seats
Natalie has such a nice, professional manner and asks the right questions to ensure you choose the correct product for your budget and circumstances. Delivery was super fast and I love my new seats. Natalie proactively offered a fit check and provided some handy tips. A pleasure to do business with. I will recommend Car Seat Ninja to all my friends and family.
The best person for car seat fitting & advice !!
Natalie is super knowledgable was really helpful with choosing a car seat for my 1 year old! She came to the house to let us try some seats out before making a decision on what we wanted. We chose the axkid movekid for mine and my MIL car and britax romer max safe pro for my mums as we wanted ERF seats that are going to last! Couldn’t be happier with the seats and service and love that we were able to deliver the seats to her for her to then come and fit into the cars for us showing us how they fit & fit checking my daughter in the seat.
At first we had a lot of head flopping in the axkid where it’s more upright than the infant carrier and I messaged Natalie who reassured me after a few weeks she would adjust which she has! I will recommend the car seat ninja to anyone needing car seats as the prices and service are really good!
Great experience from start to finish
Great experience from start to finish. The lady who helped us decide on a car seat for grandparents car. She has great expertise & knowledge. We went with the Axkid mini kid 2. Delivery was quick annd arrived well packaged. We live up north so we installed this ourselves but the lady was in hand to help us virtually. Thank you so much.
Fantastic service
Fantastic service, came to our house to check the installation of our car seat bought elsewhere and also personally delivered a seat bought for my mums car. Highly recommend!!
Natalie is amazing
Natalie is amazing, so helpful and quick! I recommend her to everyone
Excellent from start to finish.
Excellent from start to finish.
Website is easy to navigate to book appointments. Excellent level of knowledge and loads of seats to try.
Fitted the next day and baby is very happy in his new seat!
Very good advice
Helpful and great experience
Very helpful with advice for which seat to buy as well as assistance with fitting to car. Can’t recommend enough!
Great consultation and purchase
We first visited for a consultation, in which we were given so much useful information and able to try some seats in our car. After considering the options we decided on one, and Natalie very kindly price matched for us when we found it a little cheaper elsewhere, which was amazing because we much preferred the idea of supporting her.
Expert advice and great car seat found, even in the middle of Christmas 🎄
Natalie saved us when we needed a car seat for our trip during Christmas!
I was desperately looking for a good travel seat last minute during a Christmas visit to Bishop’s Stortford. Natalie was super helpful and patient with all of my questions over WhatsApp, even in these days when most of the businesses don’t respond. I really appreciated it.
She’s a true expert on the topic and I really recommend her services.
We are super happy with our car seat! Thank you again!
Very helpful
Very helpful with advice on which seat to purchase, and fitting the car seat
Really happy with purchase
Really quick delivery and item arrived in perfect condition
Great service
Happy with the advice we were given, the seat we purchased and installation. The home visits were so handy for us and, with another baby on the way, we will be purchasing another seat through car seat ninja in the future.
Car seat ninja - the best out there
Natalie is fab & extremely knowledgeable and experienced. Nothing is too much trouble and the aftercare you receive is fantastic. Natalie is very accommodating and finds time in her very busy schedule to offer advice etc. It makes all the difference. Will be using car seat ninja again for future babies! & recommending to family and friends.
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