Car Seat Ninja Reviews 267

TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely 5 star service from Car seat ninja. Natalie was so knowledgable and eleviated any concerns we had about using a tethered car seat. Natalie installed the car seat for us with such ease and e... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing customer service. Still help with fit checks 4yrs after purchasing. There was an issue with my seat recently (bearing in mind it's 4yrs old!), they replied within a few minutes, liaised with t... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent service when purchasing a travel seat for my daughter. I messaged during the evening expecting a response the next working day but had a reply within 10 minutes to clarify on an issue and to... Toon meer

Beoordeeld met 5 van de 5 sterren

Always great service and advice from Natalie. I’ve bought 2 infant carriers, one extended rear face car seat and two high back boosters from her. She’s always helped me work out what’s best for my chi... Toon meer

Bedrijfsgegevens

  1. Babywinkel

Geschreven door het bedrijf

Independent childrens car seat advisor and retailer offering free advice. Located in Bishop’s Stortford covering Hertfordshire, Essex, Cambridgeshire, Bedfordshire and Suffolk. Face to face local appointments and virtual assistance to the rest of the UK. Official retailer of Axkid, BeSafe, Britax, Joie and Avionaut Car Seats and accessories.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

267 reviews

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Beoordeeld met 5 van de 5 sterren

5* service in emergency

Came out to us and supplied a new seat in an emergency at the airport within 45 minutes.
Really friendly - got the seat installed and us on our way
Thank you again

30 september 2024
Beoordeeld met 5 van de 5 sterren

Best experience buying the perfect ERF car seat

I can't recommend Car Seat Ninja enough! She made the daunting task of choosing the perfect car seat so much easier. She took all the time to make sure our baby was comfortable in the car seats we tried. Not only did she give me more time than was originally scheduled, but she also installed the car seat for us and ensured everything was done perfectly. After a few poo blowout incidents, she even sent me extra covers free of charge! What really sets her apart is her endless patience. I had so many extra questions, and she answered every single one with care and professionalism. If you're looking for someone who goes above and beyond, Car Seat Ninja is the one to trust!

10 september 2024
Beoordeeld met 5 van de 5 sterren

ERF seats

I got my daughter two rear facing car seats from Natalie. She fitted the sky2 for me and has been doing regular fit checks over WhatsApp. She's always so helpful and patient.

17 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

If you ever need anything car seat…

If you ever need anything car seat related, Natalie is your girl!!!
She is so incredibly polite and helpful, the knowledge she has is impressive!
We’ve had 3 car seats from Nat, and loads of accessories! Everything arrived next working day
She was also very supportive when it came to installation and fit support. Any dilemmas she was there to answer any questions!
Couldn’t recommend Car Seat Ninja enough

7 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Expert knowledge

Excellent service and I really trust the advice and knowledge of car seat safety that car seat ninja provides. Child car seats are a life saving devices and you won’t ever regret buying the best for your child.

8 september 2024
Beoordeeld met 5 van de 5 sterren

Best in the business!

Great service. Have used before. Always friendly and kind and supportive and informative. Real 1-2-1 personal service. Wouldn’t trust anyone else.

25 augustus 2024
Beoordeeld met 5 van de 5 sterren

Incredible!

I wish I'd known about Car Seat Ninja when my kids were born because I found the car seat buying process super overwhelming! Natalie made the process so simple and I'm confident they're in safe seats. I love the peace of mind that comes with the installation and fit checks. Thank you!

28 juli 2024
Beoordeeld met 5 van de 5 sterren

Amazing service from start to finish

Within three days from initial contact we had tried out seats and placed our order which was sent out almost immediately and delivered less than 48 hours later. I can’t recommend car seat ninja enough, the knowledge and advice that was shared was invaluable and the customer service has been outstanding from initial contact, to follow up installation and fit checks. It will be a long while before our twins outgrow their seats, but when they do we will certainly be back.

4 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very knowledgeable! Thank you!

Natalie originally came to try out car seats with our son who had outgrown his seat. There were too many options online to get my head around. But trying them out in the car with our son and her knowledge made the decision so much easier. She then came back to fit the seat and show us how to do it. Since then I’ve made contact with her for advice fitting the seat in other cars and every time Natalie has given quick invaluable advice saving me time and stress. Cannot thank you enough. We would 100% recommend your service.

16 augustus 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

We have problem with the car seat and…

We have problem with the car seat and we told the person who came for installation. She ask us to make lot of tries to see why it's not working properly but it still unsolved has a problem and now we have a brand new car seat that doesn't work properly.

28 juli 2024
Logo Car Seat Ninja

Antwoord van Car Seat Ninja

Hello Camila,

I greatly value aftercare and customer service, and I want to assure you that your recent experience is not reflective of the standards I strive to uphold in my business.

After our scheduled meeting didn’t go ahead as planned, I have attempted to reach you through various channels, but I have yet to receive a response. I genuinely wish to resolve the issues you’re facing and ensure your satisfaction.

Please do get in touch at your earliest convenience so we can discuss how best to move forward.

Thank you

Beoordeeld met 5 van de 5 sterren

5 star service!

Natalie is brilliant at what she does. I gave her a budget and my requirements and she suggested some brilliant seats for my twins for a great price. From the first message with an enquiry to the installation of the seats, Natalie was professional, reliable and highly knowledgeable. If you are looking for a high quality safe seat for your child, with the added bonus of installation and ongoing support then you should choose Car seat Ninja! Thank you!

13 augustus 2024
Beoordeeld met 5 van de 5 sterren

Great service

Natalie is brilliant very helpful and even managed to find matching replacement car seats due to an accident very quickly
We ordered two axkid one 2

13 augustus 2024
Beoordeeld met 5 van de 5 sterren

Great aftercare and support

Great aftercare and support. An unexpected issue was dealt with and I had the parts as quickly as possible. Excellent communication. Always shop independent for your little ones car seats. Having peace of mind that you can contact someone almost immediately is honestly a life saver.

31 juli 2024

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