Cartpanda Reviews 54

First of all, you can't trust anything, they say. Second, they tell you, it does this things for you? And it don't third, they tell you, you can get a refund and then they fight you for the. Refund, fourth, the refund they try to get you to take part when you didn't even open the package, then you have to pay for your postage and shipping. So the whole time, the person tries to talk you into keeping it and still give you a partial. A refund is a refund. Then your 60 days is included in when they ship it to you 3 weeks later, so you don't run real fast when you see their advertisement.It's a bunch of lies

I check my paypal account i received my refund and this is thru the help of Bofi. You rock!
Thanks

Cartpanda and memory Lift are working together to scam the elderly. Memory lift said I had to wait 60 days to request a refund. Cartpanda said 60 was past the request point. I was scammed out of over $600.00. Don’t let it happen to you. Both companies are frauds.

Not truthful about refunding...

I bought the Sonus Zen and because of health issues my doctor said that I could not take it. I contacted 'cartpanda' or 'Gex' and let them know about the situation with my dr. They agreed to give me a full refund and there were several emails back and forth, and one of the emails says in the subject line...I was approved for a full refund'.
They received the product on 04/06 and since then they have 'ghosted' me. I have sent them a few emails and nothing back.
I am also disappointed because they had a Dr Oz AI in the infomercial promoting the product. I thought the way he was talking was weird but didn't put it together because of all the great reviews that were there. I also found out he Dr Oz DOES NOT PROMOTE any products like that.
I am not sure what they are doing with Dr OZ AI is legal, but it is so unethical to use him as an AI. I hope to get my full refund back, but based on the other 1 star reviews it's not looking good. But if not, I will be going to my credit union to report fraud and a non-refund of returned product and will get it back from them.

Cartpanda took an order from me, and issued what seems to be a bogus tracking ID number. Ultimately the product never arrived and I am being refused a refund.

I purchased capsules online, they took so long in arriving I eventually received them, I do not recognise the name, so I took the bottle to my doctor she said you are not diabetic and I have not to take the capsules as I am on 21 pills a day, ones for my heart, chest, and other disabilities, I have no Invoice NOTHING to connect this order too! it cost me £324.21 that is a lot of money! can you PLEASE refund me ASAP, I'm going to call my bank.

I wrote to cartpanda about the huge problem I had with a wrong item sent for a a very large amount of$$$$$.
An immediate refund was initiated. I am very appreciative of the sales reps response.
I also found out, this is possibly an AI ad for the product. This is upsetting to me bc as a customer I believed the ad and ordered. There needs to be some legal ramifications on AI Fake ads. Thank you.

Cart Panda is responsible for sending orders made to BioNature for their Berberine-Chromium Picolinate capsules. They are also responsible for refunds. Instead of sending the 24 bottles of capsules, they sent a substitute of 12 bottles of chewables for the price of $444.77. This product is a SCAM and only a half year's supply was sent. I went back and forth with the company via emails 22 times and they gave me their address and said the return items had to have a tracking number which cost an additional $14. I returned the product within the 90 day window requirement but today received a message stating that the return window is now 60 days and no refund will be sent. They also said there was never any "follow-up" about the order. This is not true and I have retained the copies of the 22 emails.

Hi I got my shipment at last in the Philippines it took just over 4 weeks to arrive the goods where in good condition and the order was right 12 bottles so was pleased thank you

Don’t trust these people my credit card was used fraudulently. They pretend they sent me a male enhancer and I am a woman. I am a 70 year old woman whom they took advantage of.

I highly reommend that you do not do business with Carpanda. They have no problem shipping and billing but once thet are paid they don't want to hear from. It took multiple calls and emails to get an RMA. I returnd the goods as instructed and almost 3 weeks later I have no refund. Oh, in the process they constantly try to discount the refund. You have fight for a full refund. Support is less than responsive and I' sure that's part of their business model, get the money and don't give it back, atleast not all of it.

I had bought several products from different suppliers, only to find out they where all the same and in a different language. I tried emailing the suppliers, but never got a response. I finally emailed Cartpanda and managed to get a few people trying to help emails going back and forth and then no respond. Finally a person named Palacio emailed me and replied to all my emails and managed to get all my refunds. They kept their promise .

My experience with Cartpanda/Health Group has been abysmal. They operate without transparency and fraudulently. After realizing the product I purchased was falsely endorsed and misrepresented as being medical grade and FDA approved, within minutes of my order I reached out to cancel it. To my shock, there were two additional charges for upsales totaling close to $400 on top of the $224 purchase. I did not make a choice to purchase any additional products; however, the configuration of the website is misleading and confusing, clearly resulting in opportunities for consumers to unknowingly buy unwanted products. Hyperlinks on the website were dead. I finally found a phone number for Cartpanda on PayPal. I spoke with three different “customer service representatives” all of whom were EVERYTHING BUT helpful and courteous. I was told that it was impossible to cancel my order since it was already on its way (on a Saturday evening and again on a Sunday morning (4am), neither hours the USPS operates). I was offered varying price reductions and ultimately provided a 40% refund minus shipping and taxes— for products that had not even shipped! When I called back after only a portion (less than half) of the order was received, I was told that I could keep the product and get a modest refund of the total purchase that was almost $600 or return the product for a refund. This is a scam. 400 has been stolen from me. If a company has a quality product, then they should provide quality service and back the product by allowing cancellations of orders made within a certain timeframe. Instead, consumers get the runaround. There is no path to a complete refund. Reps read scripts and deny accountability for assistance as it suits them. BUYER BEWARE AND RESEARCH PRODUCTS BEFORE FALLING VICTIM TO THIS SCAM!

Très sincèrement, je ne pense pas renouveler l'expérience avec Cartpanda.
Mon problème a été d'acheter un produit numérique à Memoflex sur un site qui utilise la transaction avec Cartpanda. Cependant, le produit ne m'avait pas été livré et mon compte débité.
J'ai eu beaucoup de mal à me faire rembourser. J'ai dû envoyer de très nombreux email sur la plateforme et à Cartpanda.
A ce propos je remercie fièrement Giovanni et Gabriel de Cartpanda qui ont été très réceptif et compréhensif en prenant en compte la situation et fait le nécessaire pour la réglée.🎩 à tous les deux.

Don’t purchase anything through this crap company.
60 day 100% guarantee. They disappear.
I contacted them to return a garbage product .

Oh we will give you a 30% discount. I replied no thank you then they come back at like 50-60 discount.

Again , no Ty give me a rma. I printed my label sent it back gave them tracking info . Was told when they receive it in 3-5 business days you’ll be refunded.

Nope two emails silence.
So do what I did. Contacted my credit card company. Gave them info. Gave them tracking info, they see it’s been there a long time.

They issue me a full credit. Cart panda will be hit with the charge and I hope they also lose the 3% the card charged them.

⚠️ Warning About My Experience with CartPanda Prostate Supplement Purchase

I purchased a prostate supplement through CartPanda because the advertisement clearly stated there was a 180-day satisfaction guarantee. Based on that promise, I felt safe trying the product.

Unfortunately, the supplement did not help my condition at all. When I attempted to use the guarantee and request a refund, the company refused to provide a return address and would not honor the 180-day money-back guarantee they advertised.

I repeatedly asked customer service how to return the product, but they avoided giving me the necessary information and refused the refund.

This experience has been extremely disappointing and feels misleading. A satisfaction guarantee should mean that the company stands behind its product and honors refunds when customers are not satisfied.

I am sharing this so others are aware before purchasing. If a company advertises a guarantee, they should honor it and provide a clear return process.

After being offered %5 refund for gelatide I told them absolutely not, I wanted a full refund. Like the advertisement said. Then it was %30. I accepted the %30, stating only that that was a stepping stone to get a full refund. A couple of days later I tried to get the other%70 refund, I was told that the case was closed because I accepted %30 refund. This company should tell the BBB what they told me. SCAM!!

I ordered the product and was going to try it, but after talking to my doctor, I was told that I should not use it due to the amount of meds I take since having a double transplant. The correspondence with Aileen was fantastic, my order was sent and then returned and processed in a great time. I couldn't ask for better service!

If I could give no stars, I would. I watched a video supposedly of Dr Oz and Oprah Winfrey talking about a slimming product. I clicked to have a look how much it cost out of curiosity and before I knew I had purchased product at the cost of $455.52. Plus, I didn’t get all the products. They are a slimming thing that I would never take or never buy especially spending that much money they arrived in a brown cardboard box. No return address no instructions no invoice. I sent an email to cartpanda . Six to eight in total. I heard crickets totally Ghosted.
CARTPANDA IS A SCAM AND DISHONEST IN THEIR REPRESENTSTION.
I have requested PayPal blacklist them.
I will continue with my spit about them. I don’t give up. I will keep sending bad reviews. SO CARTPANDA WHAT DO YOU HAVE TO SAY

I placed an order for Optivell through an ad link on Facebook I put it on my card. It shows on my statement for 314.58 for December 1,2025. I never received the product and I can't even find the ad anymore nor can I even find a phone number to call. I am so angry.