Great meat and amazing quality! I’ve ordered multiple times and it’s always been excellent. Delivery is always on time, and everything arrives properly chilled. I recently had to modify an orde... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
It's the QUALITY of the steaks and sausages that keep me coming back. There's nowhere else with food this good. Seriously. Delighted that they've introduced a subscription service now as well. Excel... Toon meer
Bedrijf heeft geantwoord
We've been buying from Max and Casa Argentina for many years, mostly yerba mate and discs for empanadas. We're always super impressed with the packaging and speed of delivery, the quality of the food... Toon meer
Bedrijf heeft geantwoord
Received a steak gift box from Casa Argentina for my birthday and it was outstanding. I eat a lot of steak as I follow a carnivore diet, so I’m fairly picky, and this is the best I’ve had. Quality was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Casa Argentina Limited
Geschreven door het bedrijf
The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014
Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.
Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.
Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.
Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.
100% Money back Guarantee
We remove the risk from our customers by offering a 100% money back guarantee.
How does the 100% Money Back Guarantee work at Casa Argentina?
At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions:
1. Eligibility Period for the 100% Money-Back Guarantee
Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items.
2. Condition of Returned Products
To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund.
For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund.
3. Proof of Purchase Requirement
To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly.
4. Return Shipping Costs
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit.
5. Inspection and Refund Approval Process
Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase.
6. Exclusions from the 100% Money-Back Guarantee
The 100% Money-Back Guarantee does not apply to:
Products damaged due to improper handling, storage, or use by the customer.
Products returned after the 7-dayeligibility period.
Items purchased during sales or promotions.
7. How to Request a Refund
To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions.
8. Policy Changes
Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination.
Contact Us
For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.
Contactgegevens
Unit 3, 77 Sumner Road, CR0 3LN, London, Verenigd Koninkrijk
- 02085401222
- info@casaargentina.com
- casaargentina.com
4,9
Uitstekend
942 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Casa Argentina Limited
Hola Nadia,
Thank you so much for your kind words!
We're delighted to hear you were happy with both the service and the quality of the products. That's exactly what we strive to deliver with every order.
We truly appreciate your support and look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excellent service.
Fast, accurate service. Quality yerba mate, straightforward website.A plesure to deal with, many thanks, John
14 juni 2026
Review zonder uitnodiging
Antwoord van Casa Argentina Limited
Hola John,
Thank you for your wonderful feedback.
We're delighted to hear you found the service fast and accurate, and that you were pleased with both the quality of the yerba mate and the website experience. We work hard to make ordering as simple and straightforward as possible, so it's great to know that came across.
It's especially nice to hear that we're a pleasure to deal with. Comments like that mean a lot to the whole team.
Thank you again for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Best store to buy Argentinian products
Best store to buy Argentinian products. I totally recommend provolone and chorizo empanadas!
19 mei 2026
Review zonder uitnodiging
Antwoord van Casa Argentina Limited
Hola Jaquelina,
Thank you so much for your wonderful review!
Being called the best store to buy Argentine products is an incredible compliment, and one we truly appreciate.
We're especially pleased to hear you enjoyed the Provolone and Chorizo Empanadas. They have become favourites for many of our customers, and it's easy to see why! 😄
Thank you for your recommendation and support. We look forward to bringing you many more authentic Argentine favourites in the future.
Un abrazo,
Casa Argentina Team
Everything was great!
Everything was great!
I highly recommend Casa Argentina.
High-quality and amazing products.
8 juni 2026
Antwoord van Casa Argentina Limited
Hola Marcela,
Thank you so much for your kind words and recommendation!
We're delighted to hear that everything was great and that you enjoyed the quality of our products. Providing authentic, high-quality food and a great customer experience is what we strive for every day.
Your support and recommendation mean a great deal to us, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excelente!
8 juni 2026
Antwoord van Casa Argentina Limited
Hola Pat,
¡Muchas gracias!
Nos alegra muchísimo saber que tu experiencia fue excelente. Comentarios tan simples pero tan positivos nos alegran el día y motivan a todo el equipo a seguir dando lo mejor.
Gracias por tu apoyo y por confiar en Casa Argentina.
Un abrazo,
Casa Argentina Team
Fast Delivery and excellent products
11 juni 2026
Review zonder uitnodiging
Antwoord van Casa Argentina Limited
Hola Ana,
Thank you for your review!
We're delighted to hear you were happy with both the delivery and the products. Providing excellent quality alongside a fast and reliable service is exactly what we strive for.
We really appreciate your support and look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
The Best Way to Celebrate May 25th
We ordered meat from Casa Argentina for a BBQ at home over the May bank holiday, as it’s Argentina’s national day and we really wanted to celebrate it from the UK. It turned out to be the perfect choice. We couldn’t think of a better way to mark the occasion than with top-quality Argentine beef. Everything was super tasty, tender, and really reminded us of home. It made the whole day feel extra special. Would definitely order again!
22 mei 2026
Review zonder uitnodiging
Antwoord van Casa Argentina Limited
Hola Flavia,
Thank you so much for sharing this wonderful review.
It means a great deal to hear that Casa Argentina could play a small part in your May 25th celebrations. As many Argentines know, there’s something special about gathering around a BBQ on such an important date, and we're honoured that you chose our products to help mark the occasion from so far away.
We're delighted to hear the beef was tender, flavourful, and brought back memories of home. Creating those moments of connection through authentic Argentine food is exactly why we do what we do.
Thank you for your support, and we’re thrilled that your celebration was such a success. We look forward to helping make many more special occasions memorable in the future.
Un abrazo,
Casa Argentina Team
Excellent Argentine Products and Service
Another great experience with Casa Argentina. This was not my first order, and once again I was delighted with both the quality of the products and the service.
This weekend I collected my order from Croydon and bought chorizo, morcilla, steak, provoleta and empanadas, along with some ingredients to make a homemade chocotorta. Everything was fresh, authentic and excellent quality.
The products were perfect for our weekend Argentine asado, bringing back the flavours and atmosphere of home. The empanadas were delicious, the provoleta was a real treat, and the meats were superb.
Casa Argentina has become our go-to place for authentic Argentine food in the UK. Highly recommended.
6 juni 2026
Review zonder uitnodiging
Antwoord van Casa Argentina Limited
Hola Carol,
Thank you so much for your continued support and for taking the time to share such a detailed review.
It means a great deal to hear that, once again, you were delighted with both the products and the service. We’re especially pleased that your collection from Croydon went smoothly and that everything from the chorizo and morcilla to the provoleta, empanadas, and ingredients for your chocotorta met your expectations.
There’s something truly special about gathering around an Argentine asado, and knowing that our products helped recreate those flavours, memories, and atmosphere of home is exactly why we do what we do.
To hear that Casa Argentina has become your go-to place for authentic Argentine food in the UK is an incredible compliment and one we don't take lightly. Thank you for your trust, your loyalty, and your recommendation.
We look forward to helping create many more memorable asados in the future.
Un abrazo,
Casa Argentina Team
Empanadas & Alfajores
I ordered 30 empanadas and alfajores from CA and they arrived in perfectly good condition as requested. The contents were delicious and greatly enjoyed by everyone, many of whom had never experienced these Argentine delicacies. Could not recommend them more highly. Richard, Oxfordshire
6 juni 2026
Review zonder uitnodiging
Antwoord van Casa Argentina Limited
Hola Richard,
Thank you so much for your wonderful review.
We're delighted to hear that your empanadas and alfajores arrived exactly as requested and in perfect condition. It’s even more rewarding to know they were such a hit with your guests, especially those trying these Argentine favourites for the very first time.
Introducing people to the flavours of Argentina is one of the most enjoyable parts of what we do, and we're thrilled that the empanadas and alfajores helped create such a positive experience.
Thank you for your recommendation and for choosing Casa Argentina. We hope to bring many more Argentine delicacies to your table in the future.
Un abrazo,
Casa Argentina Team
Antwoord van Casa Argentina Limited
Hola Solange,
Thank you for your review!
Short and sweet, just like the delivery experience should be! 😄
We're delighted to hear everything arrived quickly and that the process was seamless from start to finish. That's exactly what we aim for with every order.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Antwoord van Casa Argentina Limited
Hola Alan,
Thank you for your kind feedback!
We're delighted to hear you found the ordering process easy, the delivery quick, and the information provided helpful. We work hard to make the whole experience as smooth and straightforward as possible, from browsing our products to receiving your order.
Thank you for your support, and we look forward to welcoming you back again soon.
Un abrazo,
Casa Argentina Team
Casa Argentina siempre un 10
Casa Argentina siempre un 10! La entrega a tiempo y sin ningun problema.
1 juni 2026
Antwoord van Casa Argentina Limited
Hola Andrea,
¡Muchísimas gracias por tus palabras!
Nos llena de alegría leer que para ti Casa Argentina es siempre un 10. Saber que tu pedido llegó a tiempo y sin ningún inconveniente es exactamente la experiencia que queremos ofrecer en cada compra.
Gracias por tu confianza y por seguir acompañándonos. Comentarios como el tuyo motivan a todo el equipo a seguir dando lo mejor cada día.
Un abrazo,
Casa Argentina Team
Antwoord van Casa Argentina Limited
Hola Alexandre,
Thank you for the fantastic review!
We're thrilled to hear you consider our products 5-star quality. Providing authentic, high-quality Argentine products is what we're passionate about, so feedback like this means a great deal to us.
Thank you for your support, and we look forward to welcoming you back again soon.
Un abrazo,
Casa Argentina Team
Everything arrived in good condition
Everything arrived in good condition, well packaged, and on time.
2 juni 2026
Antwoord van Casa Argentina Limited
Hola Priscila,
Thank you for your feedback!
We’re delighted to hear that everything arrived on time, well packaged, and in good condition. We put a lot of care into preparing every order, so it’s always great to know that care is reflected in the experience our customers receive.
We truly appreciate your support and look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excellent products and service! Thank you
Excellent products. Prompt delivery - everything was carefully packed so the items arrived in very good condition and fresh (spite of the heatwave).
The provolone cheese is now my nephew's favourite treat! Good range of product and excellent service. Thank you!
27 mei 2026
Review zonder uitnodiging
Antwoord van Casa Argentina Limited
Hola Alex,
Thank you for such a lovely review!
We’re delighted to hear everything arrived fresh and in excellent condition, especially during the heatwave. Our team puts a great deal of care into packing every order, so it’s wonderful to know that effort made a difference.
It also made us smile to hear that the provoleta has become your nephew’s favourite treat! That's not something you hear every day, but we completely understand why 😄
We’re so pleased you’ve enjoyed both the range of products and the service, and we truly appreciate you taking the time to share your experience.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excellent service!
Excellent service!! Whether meat, empanada pastry, Yerba or alfajores, the service and quality has been outstanding!! I would highly recommend them!! Have been buying from them for years!!
3 juni 2026
Review zonder uitnodiging
Antwoord van Casa Argentina Limited
Hola Cecilia,
Thank you so much for your continued support and for such a wonderful review.
Hearing that you’ve been buying from us for years means a great deal to the whole team. We never take that loyalty for granted, and we're incredibly grateful for the trust you've placed in us over the years.
We're delighted to know you've consistently enjoyed the quality of everything from the meat and empanada pastry to the yerba mate and alfajores. Just as importantly, it's fantastic to hear that the service has continued to meet your expectations.
Thank you for your recommendation and for being part of the Casa Argentina family for so long. We look forward to serving you for many years to come.
Un abrazo,
Casa Argentina Team
Everything arrived on time and with…
Everything arrived on time and with care, food delivered in freshest conditions possible. Quality is also very good. Will order again!
3 juni 2026
Review zonder uitnodiging
Antwoord van Casa Argentina Limited
Hola Constanza,
Thank you for your wonderful feedback!
We’re delighted to hear everything arrived on time and that the products reached you in the freshest condition possible. We put a lot of care into our packing and delivery process, so it’s great to know that effort was reflected in your experience.
It’s also fantastic to hear you were pleased with the quality of the food. Providing authentic, high-quality products is at the heart of what we do.
Thank you again for your support. We look forward to serving you again soon!
Un abrazo,
Casa Argentina Team
Super fast delivery
Super fast delivery — everything arrived the next day.
The deals were excellent, and I’ll definitely buy again.
26 mei 2026
Review zonder uitnodiging
Antwoord van Casa Argentina Limited
Hola Franklin,
Thank you for your fantastic feedback!
We’re delighted to hear everything arrived the very next day and that you were happy with the offers available. We always aim to provide great value alongside a fast and reliable delivery service.
It’s wonderful to know you’ll be shopping with us again, and we look forward to serving you on your next order.
Un abrazo,
Casa Argentina Team
Great variety of products, competitive prices
Great variety of products, so happy I could find authentic brands! fast delivery and good customer service.
30 mei 2026
Review zonder uitnodiging
Antwoord van Casa Argentina Limited
Hola Maf,
Thank you so much for your kind feedback!
We’re delighted to hear you enjoyed the variety of products we offer and were able to find authentic brands you know and love. Bringing genuine Argentine favourites to customers across the UK is at the heart of what we do.
It’s also wonderful to hear that the delivery was fast and that you had a positive experience with our customer service team.
Thank you again for your support, and we look forward to welcoming you back soon.
Un abrazo,
Casa Argentina Team
Real taste from Argentina
Real taste from Argentina, high quality products.
22 mei 2026
Review zonder uitnodiging
Antwoord van Casa Argentina Limited
Hola Daniel,
Thank you for your kind words!
There’s no better compliment for us than hearing that our products deliver the real taste of Argentina. Authenticity and quality are at the heart of everything we do, so it’s wonderful to know that came through in your experience.
We truly appreciate your support and look forward to bringing you many more Argentine favourites in the future.
Un abrazo,
Casa Argentina Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.