Casey's General Stores Reviews 

All I want Too do is talk with a live person In Celina, Ohio, but they’re not taking orders so they’re automated machine is sending me to the kitchen phone. I want to talk to the cashier. They don’t have a local number and nobody’s answering in the kitchen because they’re not taking orders and their food is very BLAND Their butter is gross on the morning pizza The chicken fingers are bland unless you bring them home and reheat them after making them cold and put salt on it

Your 3rd shift manager at this location is rude and has been chasing away your customers for years. Do you know what's going on at this store ?

Definitely one of the best stores. I'm used to Quicktrips which are great. Their ice tea is my go to everyday. I wish they did have more folks clean the bathrooms. That would be my only negative.

Casys in Laurens Ia is the worst run store of them all Manager only works when she wants and being salried she is gone more than she is there the kitchen is closed more than it is open and they expect women to work there alone at night which is against their policy 1 assistant manager has a second full time job so she is not able to come in when needed the other 2 come in after drinking and act a fool why is there 4 managers and still close early several nights in a row ? not too mention they talk about adult things when children are present and the manager showed up 1 night drunk and got into a fight with a customer WOW very profesional Caseys and when you call headquarters they put you on hold for an hour until they close so not to hear your complaint this is an everyday happening in Laurens Caseys even the regional Manager looks the other way doesnt do any good to tell them

This store had everything I need but Nonstick Pans and after i have lost count of my toes and got sleepy tired so i took a napeton on the floor.

Location was spotless, unfortunately all we wanted was a good cup of coffee. The coffee itself was good, but 20 min down the road and the cups were both leaking from the bottom.

Got no help from support.
They don’t read emails before responding with nonsense.
I’ve sent multiple inquiries about an issue with my account and get generic, unhelpful responses that indicate they aren’t even READING my emails or viewing attachments.

Went to order on Saturday 3/30 at 4:30 and was told the kitchen is closed because the employees want off for Easter!! WTH?!?

The Casey's Store in Spring Grove, Il is "my" Casey's store. The staff there are exceptional, and the breakfast pizza is always wonderful. Staff is always smiling, and always helpful. What a great team! Ann

The pending charge taken out of someone’s account being held for an undetermined amount of time is inexcusable, especially when they want to blame your bank account. If this was true the same scenario will work out the same way at every location, but it doesn’t so alittle honesty goes a long way and saying either they don’t know but lieing to an upset customer is very poor customer service skills especially for a store manager

The service was fantastic. My driver invited himself in and plated my meal for me. I will definitely order again.

I went into the Mayville ND store today. I was surprised how clean the store was. I quit going in there over a month ago. It was messy, the pizza was not marked and it was like eating cardboard. It was a complete change. I will definitely
return. Kudos to whoever the new manager is. Good job!!!

2 pumps would not read 2 different cards. Common issue. Either that or out of gas. When they work, pumps are the slowest I’ve seen. I give up. Done with Caseys

I came into my local caseys to place an order for breakfast pizzas for the next day. The guy behind the counter assured me the my pizzas would be ready for me at 6.50am. I could get them on my way to work . I start work at 7am. When I arrived to pick them up. At 6:50 am. They haven't evan started them yet. Telling me it would be about 15 minutes or so. Making me late to work!!!!! Thanks Casey's

My problem is that 1 time of the year you have cherry donuts and I look forward to them. This year you took them away. I know they always sell well so can't figure out what you were thinking.

I would have of been with Casey 4 yrs.the 5 the of March. I really enjoyed my job. I will admit I like to talk. But everyone else did to. I was full time and has been since the first year I worked there. Joyce Krom was my boss and one of the nicest and friendliest and wasn"t afraid to work along with you. I got full time hours and treated with the up most respect and she had your back. I got alone with most of my team and Customers, I also grow up in Spiro. So Joyce would come to me when she had a question about a customer. We worked like a team should. Joyce was told she was going to have to transfer to Poteau ok store and our asst. Mgér. Became store mgér. And she and I never got alone from the beginning it was like she hated on me. To make a long story short. I got a lot of complaints about poor management. I did every thing she ask me to do. Our team leader was very ugly speaking to people and loud. She and I also didn't get along because she would say things about me to get me in trouble. I loved my job at Casey and hated it that some one think so little of me to cause alot of finance problems for me. Jennifer Sidler is the mger name. It seems like all she would do is complain at us and smoke for 15 to 20 minutes or talk on her phone. She was rude to her employees in front of customers like me alot. The store appearance has gone to the birds. They is some good people that worked there and they ALLcomplaine. About each other. But I was told since I was full time that I had to go. Because she just wanted part time people. I still wish I had my job with my First boss. But I guess it is what it is.i just hope Jennifer doesn't go throw what I did because of her decision. Thank you for your time.

They get the order wrong and they have not used the wax paper so the undone crust sticks to the cardboard box it just keeps getting worse with every order

Owatonna State Ave store. Rude people working there. If you don't like your job, go work some place else. Lost my business.

The store I go to is fine. However Casey's customer service is below one star. My account has not worked for months after contacting them they said they were aware of the issue and were working on it. Not to worry my points would still be there. HA after 6 months I get back on my points are gone. So again I write to customer service and the idiot answering me says I USED THE POINTS. OMG are you freaking kidding me. I even took multiple screenshots showing how the stupid app AND website would not let me use anything. Couldnt pay couldnt order COULDN'T USE POINTS. Nice job, I wont go there again!!!!!

I’ve been a Casey’s customer for over 25 years. Casey’s has never let me down and I always fuel up at their pumps.