CashCall Mortgage Reviews 

The loan officer from day pointed out how he was going to help me and made it very easy to work with. Once a processor was assigned he made sure that all the communication with the processor that needed to get to the processor got to the processor. Always kept me in the loop of the process and always answered his phone when I called. The loan officer was great to work with and was super professional as well as the processor. I would strongly recommend CashCall I’m the future.

They worked hard to meet my requirements and timelines for a refinance of my home.

Everything seemed perfect until I signed the loan documents and trusted the loan was going to be paid off. 2 weeks after closing, I found out the loan was never paid. I was hoping to skip a mortgage payment but when I checked with my bank I found out it wasn’t paid. I called cashcall and the escrow company and they said I was misssing the land Survey. They never called me to ask for it. I sent it to them. I waited a couple of days and called them back. Nobody returned my call. Nobody it’s telling me what’s going on with my refinancing loan. Nobody answers their phone or calls me back to give me any updates.

Ruddy Crawford made the process of refinancing like a breeze very attentive easy to get a hold of. He helped a lot for reissuing my disbursement where the actual loan processor was hard to get a hold of or not very responsive. I had my money sent out by fedex where I was expecting a wire transfer. Ruddy quickly took care of the process and made the correction to my request, I really appreciate his work beyond the call of duty.

Steven Floyd and Alexis Kuhc are unequaled in service, speed, quality and professionalism. What they promised is what they delivered. My refi was cookie cutter with one wrinkle that 7 other lenders could not work through. Cash call was willing and able. In addition, they beat all rates and timelines to close with superior service. One small change I'd like to see is that I get an email as soon as we closed. But to be fair I would easily choose them over and over for any lending needs I have. Very impressed and grateful!

Love the service, quick, simple & friendly service.

You guys are the number one from all the other mortgages..I been trying to get prequalified for 9 years ,, from five different mortgage companies and they all turn me down but you guys where able to help me get prequalified and on top of that help me with all my bills I got them paid off and I andup with money in the bank ..I recommend Cashcall to everyone thank you for making 2018 a great start,, for my family and me ,,job well done

Very helpful kept me informed. Great experience

This was a totally satisfactory experience. I can’t come up with a single complaint. Every possible effort was made to make the job as easy to finish as possible. A great staff whose aim is to make the entire operation painless.

Quick,honest and gave us a great experience with our refi!

The only negative thing was that they kept needing more and more documents. However, they were great to work with, especially Jack Ngo who was super.

This was our first home purchase! We worked with Steve in the VA loan departmentand Tracy was the servicer. The process was outstanding. I was kept in the loop every step of the way, and they would answer the phone every time I called. I highly recommend them for your mortgage needs!

My experience with this company was very fruitful and enjoyable - the process was fast and flawless, the people involved were extremely helpful and knowledgeable and the end result was a loan to that satisfy my needs.

I gave 4 stars because I couldn't give 4 3/4 and everyone needs room for improvement!! Although not A lot of improvement needed here. Not only was everything handled properly it was quick and painless. Even tho I have perfect credit and income cash call helped me when my current mortgage company wouldn't. Great job!!

The people at Cashcall mortgage delt with me in a highly professional manner.They treated me with respect.Most of all they were able to help me through a difficult moment.

Awesome experience! Chris and Annie made the whole transaction painless and most of all FAST! I really appreciate the work they put in my transaction to get it closed so quickly. I'll definitely be back when needed and I've already referred them both. Thanks again!

Good program they were able to qualify. Customer service was ok, LO had to raise my rate 2wice due to oversights. Processor seemed to have a bit of an attitude with his requests at the end. Seemed annoyed by my questions. NO ONE THANKED ME FOR MY BUSINESS, common professional courtesy!

Overall my experience with Cash Call was excellent. I got referred by cousin Jassi to call Cameron Henderson. The moment he answered the call he been super helpful and explained everything clearly. This was the fastest refinanced I ever had. So I am really pleased. Cameron and Anthony provided excellent customer service. I will definitely refer Cash Call to my friend and relatives. Thank you :) 

I will never use this company again for any of my financial needs. There are unresolved loan issues on my refinance and I can't get Kevin Friedman to call me back, even after SEVERAL attempts. I'm going to report this issue to whoever it is that regulates FHA lenders.