Casufit Reviews 

252
•
TrustScore 4 uit 5

3,9

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Beoordeeld met 5 van de 5 sterren

I like the product but have not had the opportunity to know if it will do what you say it will do or to see if indeed there will not be any additional cost as advertised. If it works as advertised I... Toon meer

Beoordeeld met 5 van de 5 sterren

All of the products looked like good quality, had great specifications, and good reviews. The prices seemed fair. I have been burned before, buying things online this way, but I decided to t... Toon meer

Beoordeeld met 5 van de 5 sterren

Just ordered the aspirateur. It's too early to give advise on the product, however placing the order has been quite easy. I especially appreciate your offer by paying with PayPal. In the mean time, I... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought two advisor being told that all I had to do was charge it up and free Wi-Fi didn’t happen took battery out seen a for I don’t have a sim Send me two. My name is Raymond Moore. My email addre... Toon meer

Bedrijfsgegevens

  1. Damesmodewinkel

Geschreven door het bedrijf

At Casufit, we pride ourselves on being more than just a clothing brand; we are a reflection of the vibrant and diverse culture that defines local style in the heart of the USA. Our passion for fashion and commitment to quality is what sets us apart, and we are dedicated to providing trendy, stylish, and comfortable clothing for the fashion-forward young women of America.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

252 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(252)

31 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Item Received--color way off and item poor quality--Refunded

I have rewritten this review as an summary to a prior day by day report of my experience.
I ordered a khaki design hoodie on December 6th and by December 14th still had NO indication of shipping or any response from Casufit to my emails UNTIL I posted my experience on TrustPilot. Only then did they post a canned response here. On December 15th, I was told the item was not in stock and would be expedited. I did receive the item on December 26th.

I am thoroughly disappointed in both the color and the quality. The hoodie is not at all the attractive beige and khaki tones shown in the website picture, but a peachy pinkish and turquoise color that I would never have purchased and I will not wear. I have taken a side by side picture of the hoodie advertised (left) vs how it actually looks (right), but I have asked TrustPilot to upload my picture, as there is no upload option when you edit a review. The item is 100% polyester and feels like very cheap fabric. The clothing is poor compared to what is shown on the website. Will not purchase here again.
UPDATE: TrustPilot tells me they do not have the ability to upload my comparison photo. If you respond with your email address, I will send it to you.
Meanwhile, Casufit offered to send me $5.00 and a discount since I cannot use the item I purchased for $34.00. This is useless, since I will never buy from them again. Lesson learned. Run from this business!
12/28/2023 I reported problem to PayPal. They sent the complaint to Casufit and they have refunded my purchase but are still trying to bully me into sending it back to China at my expense (I kept the original packaging and it was sent from Indianapolis, Indiana.) Their site says defective items are returned at THEIR expense, so I have requested a prepaid return label within 30 days or I will donate the item.

6 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.

Beoordeeld met 3 van de 5 sterren

Some business specifics would help

The clothes look lovely--I didn't see any of them on larger sized models to see how they're sized. Numbers are often meaningless with big girl curves. Also, I have ZERO idea of when the package will get here. I ordered it for Christmas but for all I know I'll be giving these to my girls around Thanksgiving.

14 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.

Beoordeeld met 5 van de 5 sterren

Easy peezy!

13 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 4 van de 5 sterren

So Much Variety

Love the innovative designs and HUGE number of choices. Would have really liked some sizing guidance. Some designs were marked "Women's", but many were not so clear...unisex? Ordered one each for my husband and myself. Won't know until they get here if we guessed correctly...

11 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Beoordeeld met 5 van de 5 sterren

The clothing is beautiful

The clothing is beautiful! I just ordered so I can't rate the quality yet but they look nice and thick! I ordered 2 hoodies and a pair of leggings. Ordering it was easy! Thank you!

11 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 5 van de 5 sterren

I found these products very cool with…

I found these products very cool with unique designs and am looking forward to receiving them.

2 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 4 van de 5 sterren

Very cute items

Very cute items. Easy to buy without signing up

11 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 5 van de 5 sterren

All their beautiful and unusual designs…

All their beautiful and unusual designs were easy to see. The check-out process was uncomplicated and I loved the discounts.

10 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 1 van de 5 sterren

I made a mistake in my order and have…

I made a mistake in my order and have written 3 or 4 times asking for help but the contact email address that is on all of your pages is returned as undeliverable! There is NO OTHER WAY TO CONTACT YOU besides this faulty email contact info offered on any of your pages.
I paid $50.00 for Order #CAF4803 in which I entered my name instead of my friend Malana Kim Love's name, my friend who I am gifting with this jacket.
The address is correct but I am nervous that the package won't reach her at her apartment without the correct name.
Please help me by inputting her name and/or calling me to confirm the change has been made.
Thank you,
Susan Zalkind
928-300-3614

10 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer,
Thanks for your feedback. We had already deal with your request and replied your email. Please check your email. Have a nice day!

Beoordeeld met 4 van de 5 sterren

Nice selection of japanese print…

Nice selection of japanese print clothing

9 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 4 van de 5 sterren

Ordered early Dec I have not received anything yet. Have no idea the quality if there is actually even a product. Not happy! I was just about ready to send you a…

I was just about ready to send you a note and this came up. I realized I shouldn’t have added the 5th item. I believe my discount would’ve been better without it. That disappoints me. I hope the quality of the fabric is good and sizes are true. I can’t wait to get my order.

7 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Beoordeeld met 1 van de 5 sterren

Is less then 1 star possible

Is less then 1 star possible. Pictures of their products on social media sites like Pinterest, lead you to them. The pictures of cotton sweatshirts are not at all what I got. Cheap shiny nylon or acetate are unbearable. DO NOT BUY THIS JUNK.

7 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Beoordeeld met 5 van de 5 sterren

Surprise, Surprise

I came across your address by chance. Was surprised to see all your different styles and prints. There were so many I'll have to return and buy some more.

7 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 5 van de 5 sterren

So”Happy’ I found your store. What a ‘Gem’

I’m so ‘Happy’ I found your store. I LOVE it, and LOVE Cats. Very unique tops. I’m excited to receive my package. You’ll see me again. ‘Thank You’. Just ‘AWESOME’. Wendy House.

7 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 1 van de 5 sterren

Do not buy from them

Do not buy from them! I got a T-shirt and the fabric is horrible, it's 2 sizes too small (and I ordered a size up), and it does not look like the picture. They offered me $7 back and I paid $20. Customer service is difficult. Scam! Seeing their response below, I have contacted them many times!

6 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Hello, we're so sorry for your unpleasant experience. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Beoordeeld met 5 van de 5 sterren

Smart and easy shopping

There's so much to choose from and I wish I knew about you before I had to buy Christmas presents. Unfortunately I couldn't buy a lot for myself but the great thing is I got most of my Christmas shopping done without all the running running around. It was easy and fast to order. I rarely order online for the simple fact I have no regular computer just a phone which is a lot harder to see.Your site is the only one that I will continuously use for myself and gifts. I only wish they're were more collections to choose from. Your prices are responsible and I would love to have a catalog to see all that you have. If you do please send me one.
Sincerely
Deborah Long

6 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Beoordeeld met 5 van de 5 sterren

I ordered the Ancient Japanese Style…

I ordered the Ancient Japanese Style Wave Print Cozy Long-sleeved tunic many months ago. I contacted you when it didn't come and you referred to another order I had made for a black cat. I assumed that I had not ordered the original so I re-ordered it along with another tunic with sea turtles. Today the Japanese style tunic came. Would you please keep my orders for the sea turtles and the black cat and not send another Japanese Wave? It finally came and I don't need two. Thank you so much! Deb Ellis

6 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

Beoordeeld met 5 van de 5 sterren

Seller cares, so far so good

Seller cared when there was a mistake on my part. I will update when I receive product. Ordered it because it was unusual and at a reasonable price!

6 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!

Beoordeeld met 4 van de 5 sterren

Order Experience was good

Order Experience was good. Only thing that was a little frustrating was figuring out which discount code to use. I wasn’t able to locate product reviews so I am hopeful that I will be pleased with the products once I receive them. The photos are certainly beautiful.

6 december 2023
Review zonder uitnodiging
Logo Casufit

Antwoord van Casufit

Dear customer,
Thanks for your feedback.
If you have any question. Please contact us via Email address contact@mail.casufit.com, we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.

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