Cat shoes ain't what they use to be
I have been good customer of cat shoes for several years. Their shoes were good quality. Not any more.
Something happened to their quality and sizing info. I ordered 2 pairs of their intruder model size 13. Shoes arrived and even though they were labeled size 13 they were a size 12. Cat refused to refund me. So sorry Cat ain't what they use to be.
Antwoord van Cat Footwear Italia
Dear David,
We’re very sorry to hear about your unpleasant experience and understand how frustrating this must have been.
We would just like to clarify that we are the official distributor of CAT Footwear in Italy, while it seems that your order was placed in the USA.
For this reason, we unfortunately don’t have access to US orders or the possibility to investigate your case directly. We would recommend submitting your feedback and contacting the CAT Footwear main company in the USA, who will be the right team to assist you with your order, sizing issue and refund request.
Your feedback is certainly important, and we hope you’ll be able to resolve the matter with the US team soon.
