Bemka - Caviar Lover Reviews 

235
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered caviar, smoked salmon and spanish chorizo for Mother’s day brunch. Everything arrived chilled, fresh and ready to be enjoyed. Splurged with the caviar, ordering the Beluga which was excepti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service. I ordered Ibérico secreto for Xmas dinner and paid overnight shipping. It didn't arrive until 5 days later due FedEx issues. I called and told them. They apologized (not thei... Toon meer

Beoordeeld met 5 van de 5 sterren

My husband loves caviar so I purchased three jars from your site. He now knows the taste difference between beluga and lump fish caviar. Finding what I wanted was easy on your webpage (your descript... Toon meer

Beoordeeld met 5 van de 5 sterren

Any customer experience is created by the people. Nelly was really wonderful, went above and beyond. When everything goes well, its not noticable. When there's an issue is when you can really tell a g... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gourmet kruidenierswinkel

Geschreven door het bedrijf

Here at Bemka our experts working along the best fishermen across the country , we select only the finest domestic caviar to give you the most affordable high end luxury experience within any budget.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

235 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(235)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

The package came late from the…

The package came late from the promised date. The Scottish style salmon was huge for the two of us but on the whole very good. Still trying what to do with the rest. The various jars of Caviar Were mostly pedestrian types and easily purched from local establishments in our area. We are still assessing some of the rest of the Caviar jars. Overall OK

9 april 2021
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Antwoord van Bemka - Caviar Lover

Hi Maris, we’re sorry to hear you didn’t enjoy your experience with us. It does show per your tracking number that there was some delay with FedEx. . Please contact us at 954-462-0533 or fracesca@bemka.com at your earliest convenience so we can discuss this further.

Beoordeeld met 5 van de 5 sterren

This company was quick with delivery…

This company was quick with delivery and explained very well there products. The choice we made was superb and gave recommended you to several people.

7 april 2021
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Antwoord van Bemka - Caviar Lover

Hooray .Thank you Nancy. We appreciate your business and feedback.

Beoordeeld met 5 van de 5 sterren

They take great care of your order

They take great care of your order. A truly premium service and premium product. You get what you pay for!

7 april 2021
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Antwoord van Bemka - Caviar Lover

Thank you Brian. We appreciate your business and feedback.

Beoordeeld met 5 van de 5 sterren

Thank you Bemka Caviar!

Thank you Bemka Caviar!! You made our Easter Bruch a delight. Some guest had not tried caviar before. Now they're caviar lovers!!
Gratefully Kevin Buckley - Las Vegas

7 april 2021
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Antwoord van Bemka - Caviar Lover

You're welcome Kevin. It was a pleasure . We appreciate your feedback. On your next order asked for Fran so she can further assist you with your next gathering.

Beoordeeld met 5 van de 5 sterren

really great quality at a fair price

really great quality at a fair price. product arrived on time perfectly packed to preserve freshness. will definitely purchase from this company again.

31 maart 2021
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Antwoord van Bemka - Caviar Lover

Thank you Neil. It's always a pleasure to assist you Neil. Thank you for the feedback.

Beoordeeld met 5 van de 5 sterren

The caviar was great

The caviar was great!

I wish you also sold blinis and creme fraîche so I could have gotten all of them from you.

We will definitely be ordering from you again!

30 maart 2021
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Antwoord van Bemka - Caviar Lover

Belinda, we definitely have crème fraiche and blinis. Next time you order ask for Fran. We will make sure you get some. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Beoordeeld met 5 van de 5 sterren

A Must Try

Shipped quickly. Wrapped and presented beautifully. The taste was fantastic and everyone loved it. Love that it came in a whole set. Worth the money for sure!

30 maart 2021
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Antwoord van Bemka - Caviar Lover

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Beoordeeld met 5 van de 5 sterren

Thanks so much for your service

Thanks so much for your service. Our caviar order was received in excellent condition and on time for my mother's birthday.
We will definitely consider ordering from Bemka again.
-Chris

30 maart 2021
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Antwoord van Bemka - Caviar Lover

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Beoordeeld met 5 van de 5 sterren

Well done!

Although there was a problem with Fed Ex delivering the first package to an unknown location, your people were excellent at replacing the shipment almost immediately. Well done!

24 maart 2021
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Antwoord van Bemka - Caviar Lover

Thank you Michael for taking the time to leave us a feedback. We are happy we got to resolve the issue. Thank you again.

Beoordeeld met 5 van de 5 sterren

My order was delicious

My order was delicious! Beautiful Caviar bright and shiny! Can’t wait to order more! Delivery was super fast and arrived cold!

24 maart 2021
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Antwoord van Bemka - Caviar Lover

Awesome. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Great Customer Response and Service!

I am very pleased with the customer service I received with my order. I ordered on Sunday but didn't look carefully at the amount of ML I ordered. I wanted 500ML of oil, but inadvertently ordered 250ML. I wrote Caviar Lover immediately and explained what I had done. They reviewed my request, changed my order to the size Olive Oil I wanted and sent out the order. I must say, I am very happy with their expediency! Thank you very much!

23 maart 2021
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Antwoord van Bemka - Caviar Lover

Thank you Beth for your feedback. It's greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Excellent products

Excellent products! I entertained a very important funder at an early brunch... and she enjoyed the grazing station. But was really impressed by the quality of the foie gras and sevruga! I made the impression I aimed for! Can't wait to host my next brunch meeting. I will definitely order more goodies to serve!!!

5 maart 2021
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Antwoord van Bemka - Caviar Lover

Happy you and your guest enjoyed our product and had a successful brunch. Can't wait to serve you again.

Beoordeeld met 5 van de 5 sterren

Caviar Flight

We tried the Caviar Flight.
All the caviar was excellent, but the Beluga Hybrid was absolutely outstanding.
I will look forward to ordering it again.

5 maart 2021
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Antwoord van Bemka - Caviar Lover

Oh yess Charlies . Thank you for the feedback. The Beluga is one of the top line caviar we offer. Thank you for your feedback.

Beoordeeld met 1 van de 5 sterren

Too many little dirty tricks

We had bad experience around Christmas and they called us that they will "make it right" this time giving us 50% discount coupon.
What is 50% discount good for when we realized that the price of Salmon roe that we purchased for about $75 (for 16 oz ) around Christmas went up to $224 two months later. Furthermore, the price of Foie Gras was 200% higher at Bemka than the price offered from the producer directly at their web site.
We tried to use the coupon for King Crab legs at $400 for 10 lbs. They played another trick on us here. Cancelled our order and changed the product status to "discounted". Used to be $400 regular price. They changed it to $500 regular price discounted to $400. They told us that coupons are not valid for "discounted" items.
Too many little "dirty" tricks make me sick of this company.

5 maart 2021
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Antwoord van Bemka - Caviar Lover

Hello, Ivan. Thank you for your review. I'm sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. If you’re open to discussing this further, please call us . Thank you!

Beoordeeld met 2 van de 5 sterren

Paid for overnight came 2nd day ice bag…

Paid for overnight came 2nd day ice bag soft

5 maart 2021
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Antwoord van Bemka - Caviar Lover

Hi Dimitry, thank you for taking the time to write a review of our service. I’m sorry this has happened, and that your expectations were not me. Unfortunately, as you may know we do not have controls of delays when it comes to the the shipping carrier. We did send you tracking information and you will see that we shipped it on time but the shipping carrier was not able to send it to it's destination due to the serve weather storm. We’re dedicated to customer support and we would like to speak to you further more. Please give us a call or contact our support director at francesca@bemka.com for further assistance.

Beoordeeld met 5 van de 5 sterren

The product is a world class quality!

The product is a world class quality!
It is accompanied by a level of service that is sincere, refined and immensely flexible.
After delivery delays caused by wintry weather, Francesca was prompt to provide exceptional accommodation.
Very happy with the whole experience

28 februari 2021
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Antwoord van Bemka - Caviar Lover

We can’t thank you enough for the kind words about our product and customer service that was provided by Francesca . Your review means a lot to us and lets us know we’re on the right track!

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product. Shipped overnight. Sweet flavor, not over powering. Loved it!
Re-ordered.

16 februari 2021
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Antwoord van Bemka - Caviar Lover

It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
I'm glad you loved it.

Beoordeeld met 5 van de 5 sterren

The caviar was wonderful

The caviar was wonderful! Thanks for helping us create a very special day.

16 februari 2021
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Antwoord van Bemka - Caviar Lover

You're welcome Deborah anytime. Wishing many more special days!

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