I have 4 of the Cedar Planters and have since ordered 2 for my son and my sister. These planters come complete with all materials and tools. I can attest to their resilience (over Maritime winters)... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Beautiful cedar wood. Metal legs and hardware are nicely coated with black enamel paint. All components are machined perfectly and align effortlessly. 30 minutes to assemble with the helpful video an... Toon meer
The planters arrived in sturdy packaging. Instructions are crystal clear and assembly was uncomplicated. I purchased them because I love to have fresh vegetables and herbs, but at my advanced age (88... Toon meer
Beautifully made raised planter!! It arrived in great condition and my husband assembled it in 20 minutes. We're using it for an herb garden right outside our kitchen door. There was a slight dela... Toon meer
Bedrijfsgegevens
Contactgegevens
529 great lakes boulevard, L6L 6X9, Oakville, Canada
- info@cedarplanters.com
- cedarplanters.com
Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love our Cedar Planters…
We originally purchased 1 cedar planter to check it out and loved it. Received it quickly and it was very easy to assemble. Neighbors commented on how nice it looked on the patio so we bought 3 more! Several neighbors have decided to add these planters to their gardens. We are really enjoying our raised garden thanks to Cedar Planters.
Sturdy and easy to assemble.
We ordered two cedar planters. They were delivered when promised. They were easy to assemble. They are bolted together and very sturdy. We would highly recommend these planters!
Superb product well worth it
Superb product and very easy to assemble. I had to stain and then polyurethane myself but I expect it to last 20 years! It’s beautiful high quality cedar. Only downside was all communication is through email but none the less the were responsive and delivery was around two weeks in April which is peak of Spring. I ended up ordering 3 48”
Cedar Planter
Got my cedar planter a little over a month ago, easy to assemble and now I am blasting out a nice herb garden! Going to get another next year when I make some more room
Quality product with some room for improvement on service.
For the planters specifically, they were a high quality product and I had no trouble with the shipping getting here. I ordered over the winter - I think that helps. After installed they hold the soil well while also draining appropriately for my mini-garden.
One downside is that I have received a ton of spam/phishing text messages since I ordered, all of them coming from Canada. Since this was the only business I have done with anyone from Canada, I reached out to the seller in case they had a security breach. I received no reply - I was at least hoping for a “Thank you for letting us know” at a minimum.
The planter came nicely packaged and…
The planter came nicely packaged and was easy to put together. The frame and cedar pieces are quality materials. I am very pleased with how the planter looks and look forward to many years of use.
They make is so easier to order and the…
They make is so easier to order and the look is beautiful; everyone wants one in our family now!
These planters are the best quality
These planters are the best quality. Easy to assemble and they look great in my yard .
Amazing Cedar Garden
I’m not sure why the average review is 3 stars bc this is the most wonderful, easiest garden to assemble and use!!! It fit together like a hand in glove!!! And it’s gorgeous
They are the best made cedar planters
They are the best made cedar planters. Easy to put together. Ordered second set for mother and small planter for my house
Highly Recommend!
Great experience from start to finish. We ordered four of the 4' planters and the "feet". Communication was good as to when we would receive the order (Huge bonus that shipping is free!). Everything came well packaged and was easy to assemble. Highly recommend using a ratchet and socket rather than a wrench to assemble. Solid product, well designed, and great value. Love supporting small businesses. Thanks!
I love the cedar planters so much!
I love the cedar planters so much that I now have seven! I also got the covers, and they've made a big difference as we've had weird weather this spring.
Takes weeks to even start shipping…
Do not expect to receive your planters for several weeks!!!! Not even any tracking info. I followed up with them and I am given vague info on when it will ship, 1 week after purchase. No date, no tracking as not even shipped yet. I don't trust this service and expected efficient delivery as Canadian company. It would come faster from China. Very disappointed. Don't know how they can be BBB certified.
Terrible customer service
Terrible customer service box came busted, parts were broken. Took 4 weeks to get replacement parts even shipped, refuse to give a refund for a cheap product that’s got zero quality control. Paid for “premium” wood, can’t imagine the non premium wood.
So Disappointed
We ordered in the fall and put the first box together in the spring. There were no holes in one of the end pieces, and they were timely in sending a new one. Once together we were quite pleased so we ordered a second one when we saw the price of $150 for an 18" wide. It took a month to arrive and sadly the end pieces and slats were 11". When replacements finally arrived, one of those pieces had only the top and bottom holes drilled but we managed to do it ourselves. The liner is an important part of the box holding the soil. With the second box, instead of the nice quality, heavy-duty form-fitted liner, we received a flat, thin, toxic-smelling huge black sheet! How are we expected to use this? So while we see their ads absolutely everywhere on the Internet, if more time isn't spent on quality control, they will get more reviews like this.

Antwoord van Cedar Planters
Great plants
Stood behind workmanship
This is a high quality product. Wood will not be perfect and knots will be present. Having said that, care appears to be present in ensuring that the exterior has the best cuts.
I had a "minor" issue with a broken interior support. My box was ordered in the fall to take advantage of great pricing deals. When I opened it up in the spring, there was clearly a broken support piece. When I emailed customer service (with photo proof), they were professional, apologetic and offered to replace the broken piece (with a discount for the inconvenience) or to send a new side.
I appreciate that Cedar Planters stood behind their workmanship, especially since the product was opened 6 months later.
Over a month to receive your order
I ordered a month ago, have emailed twice to see when it will ship. A few weeks back was told things would ship by end of week. They didn't so I followed up again.
Finally, after I emailed today to ask for a refund, they said they are shipping my order. I am in Canada and so are they—there's no excuse for this timeline or the poor communication.
The service is very bad, and now my order is likely to arrive when I'm out of town. They don't care.
Horrible customer service and only…
Horrible customer service and only after multiple attempts and indication that I would request reimbursement did anyone contact me about satisfying order up which could a month after order. Do not order from them. It has been over a week from the order an no idea when the product will be received.
Ordered April 4 /2026
Ordered April 4 /2026 - now April 28 - no order - paid for - no response to email, voice mail, What's App....all good reviews were a year ago. Are they out of business??
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







