Can’t fault the ordering process that was great. However no call from store to say it was ready for collection, went into the store and was ignored for 10 minutes eventually for someone’s attention th... Toon meer
Bedrijf heeft geantwoord
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As a non technical Office/Accounts manager and being in charge of the purchase orders I could not have been happier with the excellent servcice and great technical and non techincal support I received... Toon meer
Bedrijf heeft geantwoord
Only wholesalers I use unless it’s an emergency, great team inside of Steven, Andy, Lee and OJ always on hand to help out and get you on your way as quick as possible, couldn’t recommend them enough!
Bedrijf heeft geantwoord
Great and helpful team @ Balham branch, the counter is always buzzing and is full of customers. Mariusz, Tony, Freddie not sure if spelling right but always there to help. Keep up the great work
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Elektrogroothandelaar
- Kabelmaatschappij
- Elektrische apparatuur groothandel
- Lampengroothandel
- Schroevenleverancier
- Leverancier van apparatuur voor zonne-energie
Over CEF - BAL
Geschreven door het bedrijf
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Geschreven door het bedrijf
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contactgegevens
unit 20, Grange Mills, Weir Road, SW12 0NE, Balham, Verenigd Koninkrijk
- 020 8673 3455
4,6
Uitstekend
22 reviews
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Antwoord van CEF - BAL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Only wholesalers I use unless it’s an…
Only wholesalers I use unless it’s an emergency, great team inside of Steven, Andy, Lee and OJ always on hand to help out and get you on your way as quick as possible, couldn’t recommend them enough!
20 november 2025
Antwoord van CEF - BAL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Antwoord van CEF - BAL
Thank you very much for your review Lucy.
Best Regards
Adele Feller (Customer Services Manager)
The guys at Balham are always helpful…
The guys at Balham are always helpful and provide an excellent service.
24 juni 2025
Antwoord van CEF - BAL
Thank you very much for your review Shawn.
Best Regards
Adele Feller (Customer Services Manager)
Great and helpful team @ Balham branch
Great and helpful team @ Balham branch, the counter is always buzzing and is full of customers. Mariusz, Tony, Freddie not sure if spelling right but always there to help. Keep up the great work
11 juli 2025
Review zonder uitnodiging
Antwoord van CEF - BAL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Great experience
Great experience, very fast service and very charismatic staff. Especially many thanks to Mariusz great guy, will be coming back soon.
10 juli 2025
Review zonder uitnodiging
Antwoord van CEF - BAL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Exellent Service and Great Support
As a non technical Office/Accounts manager and being in charge of the purchase orders I could not have been happier with the excellent servcice and great technical and non techincal support I received. Andy Pye went beyond and above to check our order and make sure the components would fit or suggested appropriate changes. In a way he became an extended member of our team which we highly appreaciate. He accommodated our special delivery request and last minute changes to the orders and we received everything complete and ontime. Other team members like Steven Pinto stepped in and up to the challenge for a last minute order which confirmed what a great team they are. Thank you so much!
4 december 2024
Antwoord van CEF - BAL
Thank you very much for your review and feedback Iris.
Best Regards
Adele Feller (Customer Services Manager)
Speedy delivery to local store
Speedy delivery to local store. Great staff. Pleasant experience
10 juli 2024
Antwoord van CEF - BAL
Thank you very much for your review Christine.
Best Regards
Adele Feller (Customer Services Manager)
Antwoord van CEF - BAL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great stock and staff.
24 april 2024
Antwoord van CEF - BAL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Delivery next day on time
Delivery next day on time , prices are good.Very happy about staff working in this branch
18 maart 2024
Antwoord van CEF - BAL
Thank you very much for your review and feedback Pawel.
Best Regards
Adele Feller (Customer Services Manager)
Items failed to be delivered
Items failed to be delivered on the specified day from the Balham branch. I had to ring them to find this out. Avoid.
22 maart 2024
Review zonder uitnodiging
Antwoord van CEF - BAL
Thank you for your review and feedback Bill.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
best store ever
I recently visited the electrician store in Balham and I was extremely impressed with their great stock and customer service. The staff were very knowledgeable and helpful, and they took the time to listen to my needs and recommend the best products for my project. The store had a wide range of high-quality products to choose from, and I found everything I needed in one place. I appreciated the attention to detail and the friendly atmosphere in the store, which made my shopping experience very enjoyable. Overall, I would highly recommend this electrician store to anyone in the area looking for reliable and professional service.
29 mei 2023
Antwoord van CEF - BAL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Great service delivered by the guys…
Great service delivered by the guys working on that bench.
23 april 2023
Antwoord van CEF - BAL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Can’t fault the ordering process that…
Can’t fault the ordering process that was great. However no call from store to say it was ready for collection, went into the store and was ignored for 10 minutes eventually for someone’s attention the Balham CEF is pretty shocking. No idea what customer service is all about. The last mile crucial and everyone on that depot should be sacked. Really tarnishing what would have been a good service.
20 januari 2023
Antwoord van CEF - BAL
Thank you for your review and feedback Lee.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
A member of the CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Ordered bathroom fan at 7pm and it…
Ordered bathroom fan at 7pm and it arrived next day. Much cheaper than other suppliers too.
16 januari 2023
Antwoord van CEF - BAL
Thank you very much for your review and feedback Mark.
Best Regards
Adele Feller (Customer Services Manager)
Antwoord van CEF - BAL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Antwoord van CEF - BAL
Thank you very much for your review Noel.
Best Regards
Adele Feller (Customer Services Manager)
Used CEF for years and have always…
Used CEF for years and have always found them to be very good on price and quick to respond to an enquiry, which is especially useful when needing to price jobs in a hurry.
A special mention needs to go Andy and Antony at the Balham branch - both very knowledgeable.
Online service is great too, with next day delivery in most instances.
18 februari 2022
Antwoord van CEF - BAL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service!!!
C - excellent communication
E - express delivery
F - friendly stuff
👍🏻👍🏻😉
24 januari 2022
Antwoord van CEF - BAL
Thank you very much for your review. 😀
Best Regards
Adele Feller (Customer Services Manager)
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