Our local CEF store in Colchester is our favourite supplier. Steve, Louise, Chris and the team are always so warm, friendly and helpful. They've always gone above and beyond to provide a first class... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 21, Westside Centre, London Road, CO3 8PH Colchester, Stanway, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I must take this time to shout from the rooftops about the two Harry’s and Jordan that have literally gone above and beyond to help us today. These boys have truly delivered excellence and they... Toon meer
Bedrijf heeft geantwoord
Placed an order with my local store. They decided to make it a web order instead of fulfilling it themselves. This resulted in a delay caused by them and FedEx where the 2 parcels were packaged by CEF... Toon meer
Bedrijf heeft geantwoord
Very helpful and friendly staff. Delivery was exactly when we required it. Would highly recommend CEF
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Elektrogroothandelaar
- Kabelmaatschappij
- Elektrische apparatuur groothandel
- Lampengroothandel
- Schroevenleverancier
- Leverancier van apparatuur voor zonne-energie
Over CEF - COL
Geschreven door het bedrijf
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Geschreven door het bedrijf
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contactgegevens
Unit 21, Westside Centre, London Road, CO3 8PH, Colchester, Stanway, Verenigd Koninkrijk
- 01206 214710
4,1
Goed
29 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van CEF - COL
Thank you very much for your review Duncan.
Best Regards
Adele Feller (Customer Services Manager)
Probably the best customer experience…
Probably the best customer experience I’ve experienced in an electrical wholesaler
19 augustus 2025
Antwoord van CEF - COL
Thank you very much for your review Richard
Best Regards
Adele Feller (Customer Services Manager)
Don't use web order unless your not in a hurry
Placed an order with my local store. They decided to make it a web order instead of fulfilling it themselves. This resulted in a delay caused by them and FedEx where the 2 parcels were packaged by CEF together, collected by FedEx together and then for some reason delivered separately although I still don't have package no 2
11 augustus 2025
Review zonder uitnodiging
Antwoord van CEF - COL
Thank you very much for your review and feedback Anthony.
We apologise that we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful and friendly
Very helpful and friendly staff. Delivery was exactly when we required it. Would highly recommend CEF
15 juli 2025
Review zonder uitnodiging
Antwoord van CEF - COL
Thank you very much for your review and feedback Paula.
Best Regards
Adele Feller (Customer Services Manager)
I must take this time to shout from the…
I must take this time to shout from the rooftops about the two Harry’s and Jordan that have literally gone above and beyond to help us today.
These boys have truly delivered excellence and they need to be highly commended for their efforts.
You have made a huge impact on something that has been planned for a while.
Well done and thank you
2 juli 2025
Review zonder uitnodiging
Antwoord van CEF - COL
Thank you very much for your review Danny.
Best Regards
Adele Feller (Customer Services Manager)
Antwoord van CEF - COL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
I ordered a drum of cable via amazon
I ordered a drum of cable via amazon . I peel off just a bit to connect from both sides . Then I realised that I don't need the cable anymore so I returned whole drum , but because I peel off a bit the shop open a fraudulent case on amazon suggesting that I take 1kg of cable and then returned . No I didn't take any cable of the drum but they call me a thief . On the end they got a drum of cable and money returned from amazon a lousy liar.
3 april 2025
Review zonder uitnodiging
Antwoord van CEF - COL
Thank you for your review and feedback Daniel.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Ordered online to pick up in store
Ordered online to pick up in store. The staff at the Colchester branch were helpful and friendly. I won't hesitate to use CEF again.
8 april 2025
Antwoord van CEF - COL
Thank you very much for your review Nicholas.
Best Regards
Adele Feller (Customer Services Manager)
Always helpful
Always helpful, very knowledgeable, delivery is always prompt and on time.
7 maart 2025
Antwoord van CEF - COL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Helpful and efficient.
6 december 2024
Antwoord van CEF - COL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager
Awesome company and staff
Awesome company and staff. Always knowledgeable and friendly
5 december 2024
Antwoord van CEF - COL
Thank you very much for your review and feedback Keith.
Best Regards
Adele Feller (Customer Services Manager)
Out of Stock!
Firstly I did a click and collected at your Colchester Branch only to subsequently discover there was no stock of that part! Secondly I then ordered it on the website and payed for next day delivery. It was delivered 4 days later!
18 april 2024
Antwoord van CEF - COL
Thank you for your review and feedback Robert.
We apologise that we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful
3 april 2024
Antwoord van CEF - COL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Our local CEF store in Colchester is…
Our local CEF store in Colchester is our favourite supplier. Steve, Louise, Chris and the team are always so warm, friendly and helpful. They've always gone above and beyond to provide a first class service! They've responded quickly to our requests and even driven to other stores to collect items that we have needed urgently and delivered to us. They've sourced products for us that are not in store or on their website, responded to email queries outside of office hours or during the holidays...
Calsberg don't do electrical wholesalers but if they did it would be CEF!
18 januari 2024
Antwoord van CEF - COL
Thank you very much for your review and feedback. I will ensure your review is passed over to the Colchester Branch.
Best Regards
Adele Feller (Customer Services Manager)
Antwoord van CEF - COL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
I paid for an MCB on Monday 20th next…
I paid for an MCB on Monday 20th next day delivery and it did not turn up with any notifications as to why it didn’t or why there was a delay. I went to collect it today and it was not in store. I want a refund for the next day delivery costs and an explanation. Also when it will be available for collection.
20 november 2023
Antwoord van CEF - COL
Thank you for your review and feedback Jamie.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Antwoord van CEF - COL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Some items were out of stock
Some items were out of stock. They gave me a choice of cancelling or waiting for stock. I opted to wait and the back order items were delivered ahead of their expected schedule.
No fuss and they did what they said they would do. Can't ask more than that - sensible prices too!
8 augustus 2023
Antwoord van CEF - COL
Thank you very much for your review and feedback Martyn.
Best Regards
Adele Feller (Customer Services Manager)
Have always been great to order from…
Have always been great to order from and delivery.
Items easily searched.
Never missed a beat on stuff needed quick
6 juli 2023
Review zonder uitnodiging
Antwoord van CEF - COL
Thank you very much for your review and feedback Adrian.
Best Regards
Adele Feller (Customer Services Manager)
Great service and delivery on time
16 maart 2023
Antwoord van CEF - COL
Thank you very much for your review Tony.
Best Regards
Adele Feller (Customer Services Manager)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.